Commit Graph

5 Commits

Author SHA1 Message Date
Leo Hemsted
d5238bce5b handle if user doesn't provide name/email
also clean up usage of DESKPRO_PERSON_EMAIL and put it in the conf rather than env
2016-08-04 18:01:08 +01:00
Chris Hill-Scott
228abf4526 Use correct key to set team in DeskPro
For the `POST` ticket endpoint, the parameter is `agent_team_id`:

https://manuals.deskpro.com/html/developer-apps/api/api-tickets.html#id2
2016-05-20 15:58:20 +01:00
Adam Shimali
e181940966 Renamed DESKPRO_TEAM_ID to DESKPRO_DEPT_ID to match name of param in
api call.

Added DESKPRO_ASSIGNED_AGENT_TEAM_ID so that tickets routed correctly.
2016-05-18 15:03:23 +01:00
Chris Hill-Scott
a65466327c Put environment URL in feedback tickets
So that:
- we know what environment a request has been sent from
2016-04-26 16:46:00 +01:00
Chris Hill-Scott
22fe164711 Move feedback endpoints into own file
Doesn’t make sense to shove more stuff into index.py
2016-04-26 14:45:31 +01:00