Updated the 'get_sum_billing_units' function to no longer multiply the
billing units by the rate multiplier. The billing_units that come from
notifications-api already consist of the billable_units * rate_multiplier.
The rate_multiplier is also not returned from the api response anymore.
Also updated the billing mocks since these were not mocking the right fields in
the JSON responses from the API billing endpoints, and added the new
'postage' field which will get returned from the monthly-usage endpoint
in notifications-api.
We’ve had a support ticket saying:
> Hi, where a letter goes over to two sides, is there a way in the
> 'Preview' screen (or anywhere else) that I can see page two? I can
> see page one OK, but can't work out how to see what's generated on the
> second page.
Whether you’re about to send 1000s of letters – or just want to preview
how one will look – it’s probably useful to be able to see more than
just the first page.
2/3 of our incomplete requests to go live are incomplete because the
Data Sharing and Financial Agreement isn’t signed.
We reckon we can be pushier about this by saying it’s ‘incomplete’ where
we know the agreement is signed.
Where the agreement is signed we should confirm this, rather than make
the line disappear. This is so it makes more sense to someone who sees
it as ‘incomplete’, signs it, then comes back to the page.
If we don’t know whether or not the agreement is signed we should wait
until someone has got in touch with us by requesting to go live to
figure it out. So that’s why we’re not showing that line at all.
This tag was not showing up in the call to the Zendesk API because the
return value of a generator is not included as a member of that
generator (on things `yield`ed from it are).
At the moment we manually tag tickets as they come in so we can analyse
how many of each type we’re getting.
Further, we manually tag all the request to go live tickets once a month
to analyse how many are complete/incomplete.
All this tagging is useful, but quite time consuming. Notify already
knows this information and – using the Zendesk API – we can tag them
automatically.
I’ve checked with Holly and this is the taxonomy we want to use.
We’ve learned of a change implemented today by the UK mobile
network operators, to stop allowing text message sender names
of 3 or less characters.
Adding this validation will not affect existing senders, only those
users trying to add to or update their senders.
Added a new row to the settings table, 'Post class', which shows the
default letter class of a service and is only visible to Platform Admin.
Also added a new page to enable Platform Admin users to change the
default letter class for a service - this only has two options at the
moment, 1st class only and 2nd class only.
When there is a uniqueness constraint on a DB column you can still have
multiple null values.
You can’t have multiple empty string values.
We are trying to save the domain as empty string when creating or
updating a new branding. This means that it’s currently not possible to
create or update a branding with no domain, because the uniqueness
constraint is violated.
A platform admin form accepts a list of references (one per line)
received from DVLA and sends them to the API to update notification
statuses.
References we get from DVLA start with `NOTIFY00\d`, which isn't
part of the reference we store in the database, so we remove them
before sending the data to the API.
The new `returned-letter` status should be treated as `delivered`
for now until we decide a way to display returned letters to users.
At the moment we transform what the user gives us, so if someone enters
`digital.cabinet-office.gov.uk` it will automagically be saved as
`cabinet-office.gov.uk`. This happens without the user knowing, and
might have unintended consequences.
So let’s tell them what the problem is, and let them decide what to do
about it (which might be accepting the canonical domain, or adding a
new organisation to domains.yml first).
If a message has been sent with a test key it’s a bit confusing to just
say ‘Delivered’ on the page, because it hasn’t gone to anyone’s phone.
So this commit adds a bit of hint text to disambiguate what ‘Delivered’
actually means in this context.
Anyone choosing ‘NHS’ for their organisation type gets should get the
NHS branding. We don’t want to hard-code an ID for NHS branding anywhere
because it won’t be consistent between environments.
So instead we can say that anyone who chooses ‘NHS’ as their
organisation type should get whatever branding has `nhs.uk` as its
domain.
This allows us to easily manage the branding the same way we do other
brands, but gives us the efficiency of having it auto applied.
So that:
- we can see when a brand should be getting used as a default but isn’t
- we’re careful updating brands which will get auto-applied to new
services
When a user creates a service we can take a pretty good guess at what
organisation they’re from.
For many organisations, especially local councils, GOV.UK branding is
not appropriate for their service. But right now every service:
- gets created with GOV.UK branding
- has to ask us to change it, even if they’ve already done so for other
services they run
This commit starts using the `domain` field on the email branding table
to lookup what email branding to assign to a service automatically,
where we’re sure there’s a sensible default.
When saving an email branding it’s possible we might not enter the
canonical domain for an organisation into the domain field. Because
we’re going to use the canonical domain to look up the brandings this
will cause a mismatch.
Rather than validate this and show an error, let’s just save the correct
thing instead. From the user’s perspective this means everything will
just work (ie a user with a given email address will automatically get
the right branding for their organisation).
We should make sure we’re not putting typos in the branding list. We can
validate what gets entered here against our known list of public-sector
domains.
There’s something that feels a bit off about not being able to see the
name of the currently-selected branding when you land on the page.
Putting it at the top also means that you can easily switch back to it
if you change your mind.
Since GDPR came into effect it’s less clear about whether we can
contact teams for user research purposes.
If we make people opt-in (or not) we know we’re safe to contact them (or
not).
Since we mostly care about how services are using Notify for real (ie
live services) or services that are considering adopting it (ie those
who have contacted us with a question) it feels like the go-live process
is the most appropriate place to collect this consent.
Now that we’re a more mature platform we don’t care so much about the
load that one service might put on our platform.
We do care about intended volumes for two reasons:
- modelling the benefits that services get from using Notify
- managing stocks of envelopes (while our letter volumes are small
enough that they could be skewed by one new service)
Changing to the ‘how many per year’ question also has the benefit of
mapping directly to the data we store in the ‘beta partners’
spreadsheet.
Currently we keep track of live services in the ‘beta partners’
spreadsheet:
https://docs.google.com/spreadsheets/d/1JYhE5sJaOJUVMPPDenO2eKqElC75Rygxb1_2mpRKy98/edit#gid=503930061
Every time a service goes live we need to enter some data into the
spreadsheet about that service. Most of that data is copied from the
request to go live ticket.
This commit adds a line to the ticket with all the data needed by the
spreadsheet. It’s in the same order as in the spreadsheet, and it’s
tab-delimted so it should paste right on in there.
