Create an account to see a short tutorial explaining how to create and send messages.
- -To send a batch of messages at once:
-This section explains how to add:
-You can see a list of formatting instructions on the edit template page:
- -Email templates can include:
-Letter templates can include headings and bullets.
- -Notify does not allow bold, italics, subheadings, underlined text, HTML formatting or different fonts. This is because they can make it harder for users to read what you've written.
- -When composing an email or text message, write URLs in full and Notify will convert them into links for you.
- -You cannot convert text into a link. Research shows that recipients like to read the URL to check a link looks genuine before they click it. This is hard to do if the URL is hidden behind clickable link text.
- -If your links are very long, we do not recommend using a third-party link shortening service because:
- -To personalise the content of your messages, add a placeholder to the template.
- -Placeholders are filled in with details, like a name or reference number, each time you send a message.
- -To add a placeholder to the template:
- -When you send a message you can either:
- -If you upload a list, the column names need to match the placeholders in your template.
- -To add optional content to your emails and text messages:
- -For each person you send this message to, specify ‘yes’ or ‘no’ to show or hide this content. You can either:
- -If you upload a list, the column names need to match the optional content in your template.
- -You cannot add optional content to a letter.
- -Contact us if you want to send files by email.
- -Follow the instructions to send a file by email in our API documentation.
- -You can upload and send your own letters instead of creating a reusable letter template.
- -To upload and send your own letter from a PDF file:
- -Your file must meet our letter specification.
- -To change your email branding:
- -Notify lets you choose the email address that users reply to. You must add at least one reply-to address before your service can go live.
- -To add a reply-to email address:
- -The text message sender name tells your users who the message is from.
- -To change the text message sender from the default of ‘GOVUK’:
- -To change your letter branding:
- -