diff --git a/app/assets/stylesheets/_grids.scss b/app/assets/stylesheets/_grids.scss
index 00f8809e6..cdd68defe 100644
--- a/app/assets/stylesheets/_grids.scss
+++ b/app/assets/stylesheets/_grids.scss
@@ -35,6 +35,10 @@
   margin-bottom: $gutter-half;
 }
 
+.bottom-gutter-3-2 {
+  margin-bottom: $gutter * 3/2;
+}
+
 .bottom-gutter-2 {
   margin-bottom: $gutter * 2;
 }
diff --git a/app/assets/stylesheets/app.scss b/app/assets/stylesheets/app.scss
index 8144e50ba..878d94497 100644
--- a/app/assets/stylesheets/app.scss
+++ b/app/assets/stylesheets/app.scss
@@ -214,3 +214,12 @@ summary::-webkit-details-marker {
 details .arrow {
   font-size: 16px;
 }
+
+.block-label-hint {
+  @include core-16;
+  margin-top: 5px;
+}
+
+.block-label input[disabled] {
+  opacity: 0.5;
+}
diff --git a/app/main/forms.py b/app/main/forms.py
index a1c6db9bb..95afc47c6 100644
--- a/app/main/forms.py
+++ b/app/main/forms.py
@@ -391,8 +391,8 @@ class RequestToGoLiveForm(Form):
         ),
         choices=[
             ('yes', 'Yes'),
-            ('no', 'No – we’ll send you a copy'),
-            ('don’t know', 'I don’t know – we’ll check for you')
+            ('no', 'No'),
+            ('don’t know', 'I don’t know')
         ],
         validators=[DataRequired()]
     )
diff --git a/app/main/views/api_keys.py b/app/main/views/api_keys.py
index de7c65181..fd3352a54 100644
--- a/app/main/views/api_keys.py
+++ b/app/main/views/api_keys.py
@@ -1,4 +1,4 @@
-from flask import request, render_template, redirect, url_for, flash
+from flask import request, render_template, redirect, url_for, flash, Markup, abort
 from flask_login import login_required
 from app.main import main
 from app.main.forms import CreateKeyForm, Whitelist
@@ -68,13 +68,22 @@ def create_api_key(service_id):
         key['name'] for key in api_key_api_client.get_api_keys(service_id=service_id)['apiKeys']
     ]
     form = CreateKeyForm(key_names)
-    form.key_type.choices = filter(None, [
-        (KEY_TYPE_NORMAL, 'Send messages to anyone')
-        if not current_service['restricted'] else None,
-        (KEY_TYPE_TEST, 'Simulate sending messages to anyone'),
-        (KEY_TYPE_TEAM, 'Only send messages to your team or whitelist')
-    ])
+    form.key_type.choices = [
+        (KEY_TYPE_NORMAL, 'Send messages to anyone'),
+        (KEY_TYPE_TEAM, 'Send messages to anyone on my whitelist'),
+        (KEY_TYPE_TEST, 'Pretend to send messages to anyone'),
+    ]
+    if current_service['restricted']:
+        disabled_options = [KEY_TYPE_NORMAL]
+        option_hints = {KEY_TYPE_NORMAL: Markup(
+            'This option is not available because your service is in '
+            '<a href="{}">trial mode</a>'.format(url_for(".trial_mode"))
+        )}
+    else:
+        disabled_options, option_hints = [], {}
     if form.validate_on_submit():
+        if form.key_type.data in disabled_options:
+            abort(400)
         secret = api_key_api_client.create_api_key(
             service_id=service_id,
             key_name=form.key_name.data,
@@ -88,7 +97,9 @@ def create_api_key(service_id):
         )
     return render_template(
         'views/api/keys/create.html',
-        form=form
+        form=form,
+        disabled_options=disabled_options,
+        option_hints=option_hints
     )
 
 
diff --git a/app/templates/components/radios.html b/app/templates/components/radios.html
index c361c443e..a24c49d1c 100644
--- a/app/templates/components/radios.html
+++ b/app/templates/components/radios.html
@@ -1,6 +1,8 @@
 {% macro radios(
   field,
-  hint=None
+  hint=None,
+  disable=[],
+  option_hints={}
 ) %}
   <div class="form-group {% if field.errors %} error{% endif %}">
     <fieldset>
@@ -14,8 +16,21 @@
       </legend>
       {% for option in field %}
         <label class="block-label" for="{{ option.id }}">
-          {{ option }}
+          <input
+            id="{{ option.id }}" name="{{ option.name }}" type="radio" value="{{ option.data }}"
+            {% if option.data in disable %}
+              disabled
+            {% endif %}
+            {% if option.checked %}
+              checked
+            {% endif %}
+          >
           {{ option.label.text }}
+          {% if option_hints[option.data] %}
+            <div class="block-label-hint">
+              {{ option_hints[option.data] }}
+            </div>
+          {% endif %}
         </label>
       {% endfor %}
     </fieldset>
diff --git a/app/templates/views/api/index.html b/app/templates/views/api/index.html
index cd650bc85..7b6144e04 100644
--- a/app/templates/views/api/index.html
+++ b/app/templates/views/api/index.html
@@ -13,15 +13,6 @@
     API integration
   </h1>
 
-  {% if current_service.restricted %}
-    {% call banner_wrapper(type='warning') %}
-      <h2 class="heading-medium">Your service is in trial mode</h2>
-      <p>
-        You can only send messages to people in your team or whitelist.
-      </p>
-    {% endcall %}
-  {% endif %}
-
   <nav class="grid-row bottom-gutter-1-2">
     <div class="column-one-third">
       <a class="pill-separate-item" href="{{ url_for('.api_keys', service_id=current_service.id) }}">API keys</a>
diff --git a/app/templates/views/api/keys.html b/app/templates/views/api/keys.html
index 5c67da32f..5168c5ceb 100644
--- a/app/templates/views/api/keys.html
+++ b/app/templates/views/api/keys.html
@@ -37,9 +37,9 @@
           {% if item.key_type == 'normal' %}
             <span class="visually-hidden">Normal</span>
           {% elif item.key_type == 'team' %}
-            Only sends to team members or whitelist
+            Sends to anyone on your whitelist
           {% elif item.key_type == 'test' %}
-            Simulates sending messages
+            Pretends to send messages
           {% endif %}
         </span>
       </div>
diff --git a/app/templates/views/api/keys/create.html b/app/templates/views/api/keys/create.html
index 474475618..936bb8a05 100644
--- a/app/templates/views/api/keys/create.html
+++ b/app/templates/views/api/keys/create.html
@@ -2,9 +2,10 @@
 {% from "components/page-footer.html" import page_footer %}
 {% from "components/textbox.html" import textbox %}
 {% from "components/radios.html" import radios %}
+{% from "components/banner.html" import banner_wrapper %}
 
 {% block page_title %}
-  Add a new API key – GOV.UK Notify
+  Create an API key – GOV.UK Notify
 {% endblock %}
 
 {% block maincolumn_content %}
@@ -14,8 +15,8 @@
   </h1>
 
   <form method="post">
-    {{ radios(form.key_type) }}
     {{ textbox(form.key_name, label='Name for this key') }}
+    {{ radios(form.key_type, disable=disabled_options, option_hints=option_hints) }}
     {{ page_footer('Continue') }}
   </form>
 
diff --git a/app/templates/views/api/whitelist.html b/app/templates/views/api/whitelist.html
index 47534da1b..3e7c25b6e 100644
--- a/app/templates/views/api/whitelist.html
+++ b/app/templates/views/api/whitelist.html
@@ -14,6 +14,12 @@
     Whitelist
   </h1>
 
+  <p>
+    You and members of
+    <a href="{{ url_for('main.manage_users', service_id=current_service.id) }}">your team</a>
+    are included in the whitelist automatically.
+  </p>
+
   <form method="post">
 
     <div class="grid-row">
diff --git a/app/templates/views/service-settings.html b/app/templates/views/service-settings.html
index 3fda72be4..cfe3b9009 100644
--- a/app/templates/views/service-settings.html
+++ b/app/templates/views/service-settings.html
@@ -11,24 +11,7 @@
 
     <h1 class="heading-large">Settings</h1>
 
-    {% if current_service.restricted %}
-      {% call banner_wrapper(type='warning') %}
-        <h2 class="heading-medium">Your service is in trial mode</h2>
-
-        <ul class='list list-bullet'>
-          <li>you can only send messages to yourself</li>
-          <li>you can add people to your team, then you can send messages to them too</li>
-          <li>you can only send 50 messages per day</li>
-        </ul>
-
-        <p>
-          To remove these restrictions
-          <a href="{{ url_for('.service_request_to_go_live', service_id=current_service.id) }}">request to go live</a>.
-        </p>
-      {% endcall %}
-    {% endif %}
-
-    <div class="bottom-gutter-2">
+    <div class="bottom-gutter-3-2">
 
       {% call mapping_table(
         caption='Settings',
@@ -57,6 +40,34 @@
       {% endcall %}
     </div>
 
+    {% if current_service.restricted %}
+      <h2 class="heading-medium">Your service is in trial mode</h2>
+
+      <ul class='list list-bullet'>
+        <li>you can only send messages to yourself</li>
+        <li>you can add people to your team, then you can send messages to them too</li>
+        <li>you can only send 50 messages per day</li>
+      </ul>
+
+      <p>
+        To remove these restrictions
+        <a href="{{ url_for('.service_request_to_go_live', service_id=current_service.id) }}">request to go live</a>.
+      </p>
+    {% else %}
+      <h2 class="heading-medium">Your service is live</h2>
+
+      <p>
+        You can send up to
+        {{ "{:,}".format(current_service.message_limit) }} messages
+        per day.
+      </p>
+      <p>
+        Problems or comments?
+        <a href="{{ url_for('main.feedback') }}">Give feedback</a>.
+      </p>
+
+    {% endif %}
+
     {% if current_user.has_permissions([], admin_override=True) %}
 
       <h2 class="heading-medium">Platform admin settings</h2>
diff --git a/app/templates/views/service-settings/request-to-go-live.html b/app/templates/views/service-settings/request-to-go-live.html
index e86e8fa4d..5ae0d5baf 100644
--- a/app/templates/views/service-settings/request-to-go-live.html
+++ b/app/templates/views/service-settings/request-to-go-live.html
@@ -33,7 +33,10 @@
       <form method="post">
         <div class="form-group">
           <p>We need permission to process your data before we can make your service live.</p>
-          {{ radios(form.mou) }}
+          {{ radios(form.mou, option_hints={
+            'no': 'We’ll send you a copy',
+            'don’t know': 'We’ll check for you',
+          }) }}
         </div>
         <div class="form-group">
           {{ radios(form.channel) }}
diff --git a/tests/app/main/views/test_api_keys.py b/tests/app/main/views/test_api_keys.py
index 0de62599f..fe45ad2d7 100644
--- a/tests/app/main/views/test_api_keys.py
+++ b/tests/app/main/views/test_api_keys.py
@@ -21,7 +21,6 @@ def test_should_show_api_page(
         assert response.status_code == 200
         page = BeautifulSoup(response.data.decode('utf-8'), 'html.parser')
         assert page.h1.string.strip() == 'API integration'
-        assert 'Your service is in trial mode' in page.find('div', {'class': 'banner-warning'}).text
         rows = page.find_all('details')
         assert len(rows) == 5
         for index, row in enumerate(rows):
@@ -201,10 +200,7 @@ def test_cant_create_normal_api_key_in_trial_mode(
             'key_type': 'normal'
         }
     )
-    assert response.status_code == 200
-    page = BeautifulSoup(response.data.decode('utf-8'), 'html.parser')
-    assert page.find('span', {'class': 'error-message'}).text.strip() == 'Not a valid choice'
-
+    assert response.status_code == 400
     mock_post.assert_not_called()