diff --git a/app/templates/views/service-settings/request-letter-branding.html b/app/templates/views/service-settings/request-letter-branding.html
index 5095c298c..33f2ca8d3 100644
--- a/app/templates/views/service-settings/request-letter-branding.html
+++ b/app/templates/views/service-settings/request-letter-branding.html
@@ -11,17 +11,23 @@
   <h1 class="heading-large">Letter branding</h1>
   <div class="grid-row">
     <div class="column-three-quarters">
-      <p>
-        {% if current_service.letter_branding_id %}
+      {% if current_service.letter_branding_id %}
+        <p>
           Your letters have the {{ current_service.letter_branding.name }} logo.
-        {% else %}
-          Your letters have no logo.
-        {% endif %}
-      </p>
-      <p>
-        <a href="{{ url_for('main.feedback', ticket_type='ask-question-give-feedback', body='letter-branding') }}">Contact support</a>
-        if you want to use a different logo.
-      </p>
+        </p>
+        <p>
+          <a href="{{ url_for('main.feedback', ticket_type='ask-question-give-feedback', body='letter-branding') }}">Contact support</a>
+          if you want to use a different logo.
+        </p>
+      {% else %}
+        <p>
+          Your letters do not have a logo.
+        </p>
+        <p>
+          <a href="{{ url_for('main.feedback', ticket_type='ask-question-give-feedback', body='letter-branding') }}">Contact support</a>
+          if you want to add your organisation’s logo.
+        </p>
+      {% endif %}
       {% if from_template %}
         {{ page_footer(
           back_link=url_for('.view_template', service_id=current_service.id, template_id=from_template),
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index 59477c3cd..976ddacc8 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -2089,7 +2089,7 @@ def test_request_letter_branding(
         service_id=SERVICE_ONE_ID,
         **extra_args
     )
-    assert request_page.select_one('main p').text.strip() == 'Your letters have no logo.'
+    assert request_page.select_one('main p').text.strip() == 'Your letters do not have a logo.'
     link_href = request_page.select_one('main a')['href']
     feedback_page = client_request.get_url(link_href)
     assert feedback_page.select_one('textarea').text.strip() == (