diff --git a/app/main/views/send.py b/app/main/views/send.py
index 699e2b096..c6d720be1 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -160,7 +160,7 @@ def send_messages(service_id, template_id):
                 original_file_name=form.file.data.filename,
             ))
         except (UnicodeDecodeError, BadZipFile, XLRDError):
-            flash('Couldn’t read {}. Try using a different file format.'.format(
+            flash('Could not read {}. Try using a different file format.'.format(
                 form.file.data.filename
             ))
         except (XLDateError):