mirror of
https://github.com/GSA/notifications-admin.git
synced 2026-08-15 15:28:50 -04:00
send zendesk rather than deskpro tickets
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@@ -5,13 +5,7 @@ import pytest
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from bs4 import BeautifulSoup, element
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from flask import url_for
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from freezegun import freeze_time
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from notifications_utils.clients import DeskproError
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from tests.conftest import (
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active_user_with_permissions,
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mock_get_services,
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mock_get_services_with_no_services,
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mock_get_services_with_one_service,
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)
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from notifications_utils.clients.zendesk.zendesk_client import ZendeskError
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from werkzeug.exceptions import InternalServerError
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from app.main.views.feedback import (
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@@ -20,6 +14,12 @@ from app.main.views.feedback import (
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has_live_services,
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in_business_hours,
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)
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from tests.conftest import (
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active_user_with_permissions,
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mock_get_services,
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mock_get_services_with_no_services,
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mock_get_services_with_one_service,
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)
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def no_redirect():
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@@ -118,7 +118,7 @@ def test_get_feedback_page_with_prefilled_body(
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user = active_user_with_permissions(fake_uuid)
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user.email_address = 'test@marinemanagement.org.uk'
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mocker.patch('app.user_api_client.get_user', return_value=user)
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mock_post = mocker.patch('app.main.views.feedback.deskpro_client.create_ticket')
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mock_post = mocker.patch('app.main.views.feedback.zendesk_client.create_ticket')
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page = client_request.get(
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'main.feedback',
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ticket_type=QUESTION_TICKET_TYPE,
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@@ -141,7 +141,7 @@ def test_get_feedback_page_with_prefilled_body(
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@freeze_time('2016-12-12 12:00:00.000000')
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@pytest.mark.parametrize('ticket_type', [PROBLEM_TICKET_TYPE, QUESTION_TICKET_TYPE])
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def test_passed_non_logged_in_user_details_through_flow(client, mocker, ticket_type):
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mock_post = mocker.patch('app.main.views.feedback.deskpro_client.create_ticket')
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mock_post = mocker.patch('app.main.views.feedback.zendesk_client.create_ticket')
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data = {'feedback': 'blah', 'name': 'Steve Irwin', 'email_address': 'rip@gmail.com'}
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@@ -158,7 +158,7 @@ def test_passed_non_logged_in_user_details_through_flow(client, mocker, ticket_t
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user_email='rip@gmail.com',
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user_name='Steve Irwin',
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ticket_type=ticket_type,
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urgency=ANY,
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p1=ANY
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)
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@@ -174,7 +174,7 @@ def test_passes_user_details_through_flow(
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ticket_type,
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data
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):
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mock_post = mocker.patch('app.main.views.feedback.deskpro_client.create_ticket')
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mock_post = mocker.patch('app.main.views.feedback.zendesk_client.create_ticket')
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resp = logged_in_client.post(
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url_for('main.feedback', ticket_type=ticket_type),
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@@ -189,7 +189,7 @@ def test_passes_user_details_through_flow(
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user_email='test@user.gov.uk',
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user_name='Test User',
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ticket_type=ticket_type,
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urgency=ANY,
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p1=ANY
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)
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assert mock_post.call_args[1]['message'] == '\n'.join([
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'Environment: http://localhost/',
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@@ -221,7 +221,7 @@ def test_email_address_required_for_problems(
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things_expected_in_url,
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expected_error
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):
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mocker.patch('app.main.views.feedback.deskpro_client')
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mocker.patch('app.main.views.feedback.zendesk_client')
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response = client.post(
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url_for('main.feedback', ticket_type=ticket_type),
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data=data,
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@@ -234,21 +234,21 @@ def test_email_address_required_for_problems(
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assert isinstance(page.find('span', {'class': 'error-message'}), expected_error)
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@pytest.mark.parametrize('ticket_type, severe, is_in_business_hours, numeric_urgency, is_urgent', [
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@pytest.mark.parametrize('ticket_type, severe, is_in_business_hours, is_p1', [
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# business hours, always urgent
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(PROBLEM_TICKET_TYPE, 'yes', True, 10, True),
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(QUESTION_TICKET_TYPE, 'yes', True, 10, True),
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(PROBLEM_TICKET_TYPE, 'no', True, 10, True),
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(QUESTION_TICKET_TYPE, 'no', True, 10, True),
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(PROBLEM_TICKET_TYPE, 'yes', True, True),
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(QUESTION_TICKET_TYPE, 'yes', True, True),
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(PROBLEM_TICKET_TYPE, 'no', True, True),
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(QUESTION_TICKET_TYPE, 'no', True, True),
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# out of hours, non emergency, never urgent
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(PROBLEM_TICKET_TYPE, 'no', False, 1, False),
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(QUESTION_TICKET_TYPE, 'no', False, 1, False),
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(PROBLEM_TICKET_TYPE, 'no', False, False),
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(QUESTION_TICKET_TYPE, 'no', False, False),
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# out of hours, emergency problems are urgent
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(PROBLEM_TICKET_TYPE, 'yes', False, 10, True),
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(QUESTION_TICKET_TYPE, 'yes', False, 1, False),
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(PROBLEM_TICKET_TYPE, 'yes', False, True),
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(QUESTION_TICKET_TYPE, 'yes', False, False),
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])
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def test_urgency(
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@@ -257,18 +257,17 @@ def test_urgency(
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ticket_type,
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severe,
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is_in_business_hours,
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numeric_urgency,
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is_urgent,
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is_p1,
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):
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mocker.patch('app.main.views.feedback.in_business_hours', return_value=is_in_business_hours)
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mock_post = mocker.patch('app.main.views.feedback.deskpro_client.create_ticket')
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mock_post = mocker.patch('app.main.views.feedback.zendesk_client.create_ticket')
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response = logged_in_client.post(
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url_for('main.feedback', ticket_type=ticket_type, severe=severe),
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data={'feedback': 'blah', 'email_address': 'test@example.com'},
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)
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assert response.status_code == 302
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assert response.location == url_for('main.thanks', urgent=is_urgent, anonymous=False, _external=True)
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assert mock_post.call_args[1]['urgency'] == numeric_urgency
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assert response.location == url_for('main.thanks', urgent=is_p1, anonymous=False, _external=True)
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assert mock_post.call_args[1]['p1'] == is_p1
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ids, params = zip(*[
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@@ -506,8 +505,8 @@ def test_bat_email_page(
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@pytest.mark.parametrize('ticket_type', [PROBLEM_TICKET_TYPE, QUESTION_TICKET_TYPE])
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def test_log_error_on_post(app_, mocker, ticket_type):
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mock_post = mocker.patch(
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'app.main.views.feedback.deskpro_client.create_ticket',
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side_effect=DeskproError
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'app.main.views.feedback.zendesk_client.create_ticket',
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side_effect=ZendeskError(None)
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)
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with app_.test_request_context():
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with app_.test_client() as client:
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@@ -561,7 +561,7 @@ def test_should_redirect_after_request_to_go_live(
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single_sms_sender,
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mock_get_service_settings_page_common
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):
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mock_post = mocker.patch('app.main.views.service_settings.deskpro_client.create_ticket')
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mock_post = mocker.patch('app.main.views.service_settings.zendesk_client.create_ticket')
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page = client_request.post(
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'main.submit_request_to_go_live',
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service_id=SERVICE_ONE_ID,
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