mirror of
https://github.com/GSA/notifications-admin.git
synced 2026-05-05 16:38:59 -04:00
send zendesk rather than deskpro tickets
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@@ -3,13 +3,13 @@ from datetime import datetime
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import pytz
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from flask import abort, redirect, render_template, request, session, url_for
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from flask_login import current_user
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from notifications_utils.clients import DeskproError
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from notifications_utils.clients.zendesk.zendesk_client import ZendeskError
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from app import (
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convert_to_boolean,
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current_service,
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deskpro_client,
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service_api_client,
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zendesk_client,
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)
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from app.main import main
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from app.main.forms import Feedback, Problem, SupportType, Triage
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@@ -137,15 +137,15 @@ def feedback(ticket_type):
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)
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try:
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deskpro_client.create_ticket(
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zendesk_client.create_ticket(
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subject='Notify feedback {}'.format(user_name),
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message=feedback_msg,
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ticket_type=ticket_type,
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urgency=10 if urgent else 1,
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p1=urgent,
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user_email=user_email,
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user_name=user_name
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)
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except DeskproError:
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except ZendeskError:
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abort(500, "Feedback submission failed")
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return redirect(url_for('.thanks', urgent=urgent, anonymous=anonymous))
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