diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index d9251cfca..cfd5568c7 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -217,7 +217,7 @@ def submit_request_to_go_live(service_id):
             '\nLetters in next year: {volume_letter_formatted}'
             '\n'
             '\nConsent to research: {research_consent}'
-            '\nOther live services: {existing_live}'
+            '\nOther live services for that user: {existing_live}'
             '\n'
             '\nService reply-to address: {email_reply_to}'
             '\n'
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index 16775da09..2480e252a 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -1749,7 +1749,7 @@ def test_should_redirect_after_request_to_go_live(
         '{formatted_displayed_volumes}'
         '\n'
         'Consent to research: Yes\n'
-        'Other live services: No\n'
+        'Other live services for that user: No\n'
         '\n'
         'Service reply-to address: test@example.com\n'
         '\n'
@@ -1817,7 +1817,7 @@ def test_request_to_go_live_displays_go_live_notes_in_zendesk_ticket(
         'Letters in next year: 333,333\n'
         '\n'
         'Consent to research: Yes\n'
-        'Other live services: No\n'
+        'Other live services for that user: No\n'
         '\n'
         'Service reply-to address: test@example.com\n'
         '\n'