diff --git a/app/templates/views/support/bat-phone.html b/app/templates/views/support/bat-phone.html
index c713cfb87..6a48c0d4b 100644
--- a/app/templates/views/support/bat-phone.html
+++ b/app/templates/views/support/bat-phone.html
@@ -16,7 +16,7 @@
         <p>
           First, check the
           <a href="https://status.notifications.service.gov.uk">system status page</a>.
-          You don’t need to contact us if
+          You do not need to contact us if
           the problem you’re having is listed on that page.
         </p>
         <p>
@@ -28,7 +28,7 @@
           until the problem’s fixed.
         </p>
         <p>
-          We don’t offer out of hours support if your service is in
+          We do not offer out of hours support if your service is in
           trial mode.
         </p>
         <h2 class="heading-medium">Any other problems</h2>