diff --git a/app/assets/images/branding-options/both.png b/app/assets/images/branding-options/both.png
new file mode 100644
index 000000000..aec54023d
Binary files /dev/null and b/app/assets/images/branding-options/both.png differ
diff --git a/app/assets/images/branding-options/govuk.png b/app/assets/images/branding-options/govuk.png
new file mode 100644
index 000000000..85c9b68a4
Binary files /dev/null and b/app/assets/images/branding-options/govuk.png differ
diff --git a/app/assets/images/branding-options/org.png b/app/assets/images/branding-options/org.png
new file mode 100644
index 000000000..b8b442583
Binary files /dev/null and b/app/assets/images/branding-options/org.png differ
diff --git a/app/assets/images/branding-options/org_banner.png b/app/assets/images/branding-options/org_banner.png
new file mode 100644
index 000000000..872255a38
Binary files /dev/null and b/app/assets/images/branding-options/org_banner.png differ
diff --git a/app/assets/stylesheets/app.scss b/app/assets/stylesheets/app.scss
index fe7b63bf4..7bc54d38f 100644
--- a/app/assets/stylesheets/app.scss
+++ b/app/assets/stylesheets/app.scss
@@ -241,3 +241,13 @@ details .arrow {
   }
 
 }
+
+.bordered-image {
+  padding: 5px;
+  outline: 1px solid $border-colour;
+  max-width: 100%;
+
+  label & {
+    cursor: pointer;
+  }
+}
diff --git a/app/main/forms.py b/app/main/forms.py
index 7fea38a96..cffa5e513 100644
--- a/app/main/forms.py
+++ b/app/main/forms.py
@@ -931,3 +931,23 @@ class LinkOrganisationsForm(StripWhitespaceForm):
             DataRequired()
         ]
     )
+
+
+branding_options = (
+    ('govuk', 'GOV.UK only'),
+    ('both', 'GOV.UK and logo'),
+    ('org', 'Your logo'),
+    ('org_banner', 'Your logo on a colour'),
+)
+branding_options_dict = dict(branding_options)
+
+
+class BrandingOptionsEmail(StripWhitespaceForm):
+
+    options = RadioField(
+        'Branding options',
+        choices=branding_options,
+        validators=[
+            DataRequired()
+        ],
+    )
diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index 1aca03f3d..d74898004 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -25,6 +25,7 @@ from app import (
 )
 from app.main import main
 from app.main.forms import (
+    BrandingOptionsEmail,
     ConfirmPasswordForm,
     FreeSMSAllowance,
     InternationalSMSForm,
@@ -41,6 +42,7 @@ from app.main.forms import (
     ServiceSmsSenderForm,
     ServiceSwitchLettersForm,
     SMSPrefixForm,
+    branding_options_dict,
 )
 from app.utils import (
     AgreementInfo,
@@ -884,6 +886,44 @@ def link_service_to_organisation(service_id):
     )
 
 
+@main.route("/services/<service_id>/branding-request/email", methods=['GET', 'POST'])
+@login_required
+@user_has_permissions('manage_service')
+def branding_request(service_id):
+
+    form = BrandingOptionsEmail(
+        options=current_service['branding']
+    )
+
+    if form.validate_on_submit():
+        zendesk_client.create_ticket(
+            subject='Email branding request - {}'.format(current_service['name']),
+            message=(
+                'On behalf of {} ({})\n'
+                '\n---'
+                '\nBranding requested: {}'
+            ).format(
+                current_service['name'],
+                url_for('main.service_dashboard', service_id=current_service['id'], _external=True),
+                branding_options_dict[form.options.data],
+            ),
+            ticket_type=zendesk_client.TYPE_QUESTION,
+            user_email=current_user.email_address,
+            user_name=current_user.name,
+        )
+
+        flash((
+            'Thanks for your branding request. We’ll get back to you '
+            'within one working day.'
+        ), 'default')
+        return redirect(url_for('.service_settings', service_id=service_id))
+
+    return render_template(
+        'views/service-settings/branding/email-options.html',
+        form=form,
+    )
+
+
 def get_branding_as_value_and_label(email_branding):
     return [
         (branding['id'], branding['name'])
diff --git a/app/navigation.py b/app/navigation.py
index 2ce4a7fda..8d15a63da 100644
--- a/app/navigation.py
+++ b/app/navigation.py
@@ -109,6 +109,7 @@ class HeaderNavigation(Navigation):
         'api_integration',
         'api_keys',
         'archive_service',
+        'branding_request',
         'callbacks',
         'cancel_invited_org_user',
         'cancel_invited_user',
@@ -309,6 +310,7 @@ class MainNavigation(Navigation):
             'usage',
         },
         'settings': {
+            'branding_request',
             'link_service_to_organisation',
             'request_to_go_live',
             'service_add_email_reply_to',
@@ -519,6 +521,7 @@ class OrgNavigation(Navigation):
         'api_keys',
         'archive_service',
         'bat_phone',
+        'branding_request',
         'callbacks',
         'cancel_invited_org_user',
         'cancel_invited_user',
diff --git a/app/templates/components/radios.html b/app/templates/components/radios.html
index c402006a3..3d62bdfa1 100644
--- a/app/templates/components/radios.html
+++ b/app/templates/components/radios.html
@@ -18,31 +18,36 @@
         {% endif %}
       </legend>
       {% for option in field %}
-        <div class="multiple-choice">
-          <input
-            id="{{ option.id }}" name="{{ option.name }}" type="radio" value="{{ option.data }}"
-            {% if option.data in disable %}
-              disabled
-            {% endif %}
-            {% if option.checked %}
-              checked
-            {% endif %}
-          >
-          <label class="block-label" for="{{ option.id }}">
-            {{ option.label.text }}
-            {% if option_hints[option.data] %}
-              <div class="block-label-hint">
-                {{ option_hints[option.data] }}
-              </div>
-            {% endif %}
-          </label>
-        </div>
+        {{ radio(option, disable, option_hints) }}
       {% endfor %}
     </fieldset>
   </div>
 {% endmacro %}
 
 
+{% macro radio(option, disable=[], option_hints={}) %}
+  <div class="multiple-choice">
+    <input
+      id="{{ option.id }}" name="{{ option.name }}" type="radio" value="{{ option.data }}"
+      {% if option.data in disable %}
+        disabled
+      {% endif %}
+      {% if option.checked %}
+        checked
+      {% endif %}
+    >
+    <label class="block-label" for="{{ option.id }}">
+      {{ option.label.text }}
+      {% if option_hints[option.data] %}
+        <div class="block-label-hint">
+          {{ option_hints[option.data] }}
+        </div>
+      {% endif %}
+    </label>
+  </div>
+{% endmacro %}
+
+
 {% macro radio_select(
  field,
  hint=None,
diff --git a/app/templates/views/service-settings.html b/app/templates/views/service-settings.html
index d54edd799..9e38b0866 100644
--- a/app/templates/views/service-settings.html
+++ b/app/templates/views/service-settings.html
@@ -89,6 +89,17 @@
             }}
           {% endcall %}
 
+          {% call row() %}
+            {{ text_field('Email branding') }}
+            {{ text_field(
+              'GOV.UK' if current_service.branding == 'govuk' else 'Your branding'
+            ) }}
+            {{ edit_field(
+              'Change',
+              url_for('.branding_request', service_id=current_service.id),
+            )}}
+          {% endcall %}
+
         {% endif %}
 
       {% endcall %}
diff --git a/app/templates/views/service-settings/branding/email-options.html b/app/templates/views/service-settings/branding/email-options.html
new file mode 100644
index 000000000..e9a93355f
--- /dev/null
+++ b/app/templates/views/service-settings/branding/email-options.html
@@ -0,0 +1,46 @@
+{% extends "withnav_template.html" %}
+{% from "components/radios.html" import radio %}
+{% from "components/textbox.html" import textbox %}
+{% from "components/page-footer.html" import page_footer %}
+
+{% block service_page_title %}
+  Email branding
+{% endblock %}
+
+{% block maincolumn_content %}
+
+  <h1 class="heading-large">Email branding</h1>
+
+  <form method="post">
+    <fieldset class="form-group {% if form.options.errors %}form-group-error{% endif %} top-gutter">
+      <legend class="bottom-gutter-2-3">
+        Choose the branding you’d like on your emails.
+      </legend>
+      {% if form.options.errors %}
+        <span class="error-message" data-module="track-error" data-error-type="Can’t be empty" data-error-label="{{ form.options.name }}">
+          You need to choose an option
+        </span>
+      {% endif %}
+      <div class="grid-row">
+        {% for option in form.options %}
+          <div class="column-one-quarter">
+            <label for="{{ option.id }}">
+              <img src="/static/images/branding-options/{{ option.data }}.png" alt="" class="bordered-image bottom-gutter-1-3">
+            </label>
+            {{ radio(option) }}
+          </div>
+        {% endfor %}
+      </div>
+    </fieldset>
+    <p class="form-group">
+      We’ll email you once your branding’s ready to use, or if we need any
+      more info.
+    </p>
+    {{ page_footer(
+      'Request new branding',
+      destructive=destructive,
+      back_link=url_for('.service_settings', service_id=current_service.id)
+    ) }}
+  </form>
+
+{% endblock %}
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index e1ffe82cd..0ce3b0c1d 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -54,6 +54,7 @@ def mock_get_service_settings_page_common(
         'Label Value Action',
         'Send emails On Change',
         'Email reply to addresses Not set Change',
+        'Email branding GOV.UK Change',
 
         'Label Value Action',
         'Send text messages On Change',
@@ -75,6 +76,7 @@ def mock_get_service_settings_page_common(
         'Label Value Action',
         'Send emails On Change',
         'Email reply to addresses Not set Change',
+        'Email branding GOV.UK Change',
 
         'Label Value Action',
         'Send text messages On Change',
@@ -134,6 +136,7 @@ def test_should_show_overview(
         'Label Value Action',
         'Send emails On Change',
         'Email reply to addresses test@example.com Manage',
+        'Email branding GOV.UK Change',
 
         'Label Value Action',
         'Send text messages On Change',
@@ -154,6 +157,7 @@ def test_should_show_overview(
         'Label Value Action',
         'Send emails On Change',
         'Email reply to addresses test@example.com Manage',
+        'Email branding GOV.UK Change',
 
         'Label Value Action',
         'Send text messages On Change',
@@ -775,8 +779,8 @@ def test_and_more_hint_appears_on_settings_with_more_than_just_a_single_sender(
         )
 
     assert get_row(page, 3) == "Email reply to addresses test@example.com …and 2 more Manage"
-    assert get_row(page, 5) == "Text message sender Example …and 2 more Manage"
-    assert get_row(page, 10) == "Sender addresses 1 Example Street …and 2 more Manage"
+    assert get_row(page, 6) == "Text message sender Example …and 2 more Manage"
+    assert get_row(page, 11) == "Sender addresses 1 Example Street …and 2 more Manage"
 
 
 @pytest.mark.parametrize('sender_list_page, expected_output', [
@@ -2385,3 +2389,73 @@ def test_update_service_organisation_does_not_update_if_same_value(
 
     assert response.status_code == 302
     mock_update_service_organisation.called is False
+
+
+def test_show_email_branding_request_page(
+    client_request,
+):
+    page = client_request.get(
+        '.branding_request', service_id=SERVICE_ONE_ID
+    )
+
+    radios = page.select('input[type=radio]')
+
+    for index, option in enumerate((
+        'govuk',
+        'both',
+        'org',
+        'org_banner',
+    )):
+        assert radios[index]['name'] == 'options'
+        assert radios[index]['value'] == option
+
+
+@pytest.mark.parametrize('choice, requested_branding', (
+    ('govuk', 'GOV.UK only'),
+    ('both', 'GOV.UK and logo'),
+    ('org', 'Your logo'),
+    ('org_banner', 'Your logo on a colour'),
+    pytest.mark.xfail(('foo', 'Nope'), raises=AssertionError),
+))
+def test_submit_email_branding_request(
+    client_request,
+    mocker,
+    choice,
+    requested_branding,
+    mock_get_service_settings_page_common,
+    no_reply_to_email_addresses,
+    no_letter_contact_blocks,
+    mock_get_service_organisation,
+    single_sms_sender,
+):
+
+    zendesk = mocker.patch(
+        'app.main.views.service_settings.zendesk_client.create_ticket',
+        autospec=True,
+    )
+
+    page = client_request.post(
+        '.branding_request', service_id=SERVICE_ONE_ID,
+        _data={
+            'options': choice,
+        },
+        _follow_redirects=True,
+    )
+
+    zendesk.assert_called_once_with(
+        message=(
+            'On behalf of service one '
+            '(http://localhost/services/596364a0-858e-42c8-9062-a8fe822260eb)\n'
+            '\n'
+            '---\n'
+            'Branding requested: {}'
+        ).format(requested_branding),
+        subject='Email branding request - service one',
+        ticket_type='question',
+        user_email='test@user.gov.uk',
+        user_name='Test User',
+    )
+    assert normalize_spaces(page.select_one('.banner-default').text) == (
+        'Thanks for your branding request. We’ll get back to you '
+        'within one working day.'
+    )