diff --git a/app/templates/views/features/emails.html b/app/templates/views/features/emails.html
index 6ad2a78de..668457478 100644
--- a/app/templates/views/features/emails.html
+++ b/app/templates/views/features/emails.html
@@ -35,7 +35,7 @@
     <!--<li>you can track when the recipient downloads your document</li>-->
     <li>email attachments are often marked as spam</li>
   </ul>
-  <p><a href="{{ url_for('.feedback', ticket_type='ask-question-give-feedback') }}">Contact the team</a> and ask us to turn this feature on for your service.</p>
+  <p><a href="{{ url_for('.feedback', ticket_type='ask-question-give-feedback') }}">Contact us</a> if you want to send files by email.</p>
   <p>Read our <a href="{{ url_for('.documentation') }}">API documentation</a> for more information.</p>
 
   <h3 class="heading heading-small">Add a reply-to address</h3>
diff --git a/app/templates/views/features/text-messages.html b/app/templates/views/features/text-messages.html
index 15ed77790..0f05083f8 100644
--- a/app/templates/views/features/text-messages.html
+++ b/app/templates/views/features/text-messages.html
@@ -24,7 +24,7 @@
   <h3 class="heading heading-small">Receive text messages</h3>
   <p>Let people send messages to your service or reply to your texts.</p>
   <p>You can see and reply to the messages you receive, or set up your own automated processes to manage replies.</p>
-  <p><a href="{{ url_for('.feedback', ticket_type='ask-question-give-feedback') }}">Contact the team</a> to request a unique number for text message replies.</p>
+  <p><a href="{{ url_for('.feedback', ticket_type='ask-question-give-feedback') }}">Contact us</a> to request a unique number for text message replies.</p>
 
   <h3 class="heading heading-small">Show people who your texts are from</h3>
   <p>When you send a text message with Notify, the sender name tells people who it's from.</p>
diff --git a/app/templates/views/roadmap.html b/app/templates/views/roadmap.html
index 98d019602..14faefbc6 100644
--- a/app/templates/views/roadmap.html
+++ b/app/templates/views/roadmap.html
@@ -11,7 +11,7 @@
 
   <p>The GOV.UK Notify roadmap shows the things we’re working on and when we hope to have them ready for you to use.</p>
   <p>Notify is in public beta. This means it’s fully operational and supported, but we’re regularly adding new features. The roadmap is a guide to what we have planned, but some things might change.</p>
-  <p>You can <a href="{{url_for('.feedback', ticket_type='ask-question-give-feedback')}}">contact us</a> for more detail about these features, or to suggest something else you’d like Notify to offer.</p>
+  <p>You can <a href="{{url_for('.feedback', ticket_type='ask-question-give-feedback')}}">contact us</a> if you have any questions about the roadmap or suggestions for new features.</p>
 
   <h2 class="heading-medium">January to March 2019</h2>
 
diff --git a/app/templates/views/security.html b/app/templates/views/security.html
index 0af312df4..55cc98fd5 100644
--- a/app/templates/views/security.html
+++ b/app/templates/views/security.html
@@ -50,7 +50,7 @@
     <li>your email address and password</li>
     <li>a text message code that Notify sends to your phone</li>
   </ul>
-  <p>If receiving text messages at work is a problem for your team, <a href="https://www.notifications.service.gov.uk/">contact us</a> about using an email link instead.</p>
+  <p>If signing in with a text message is a problem for your team, <a href="https://www.notifications.service.gov.uk/">contact us</a> to find out about using an email link instead.</p>
 
   <h2 class="heading-medium">Information risk management</h2>
   <p>Our approach to information risk management follows National Cyber Security Centre (NCSC) guidance. It assesses:</p>
diff --git a/app/templates/views/service-settings/request-letter-branding.html b/app/templates/views/service-settings/request-letter-branding.html
index 1b9b3d6b5..91f22be97 100644
--- a/app/templates/views/service-settings/request-letter-branding.html
+++ b/app/templates/views/service-settings/request-letter-branding.html
@@ -29,7 +29,7 @@
           Your letters do not have a logo.
         </p>
         <p>
-          <a href="{{ url_for('main.feedback', ticket_type='ask-question-give-feedback', body='letter-branding') }}">Contact support</a>
+          <a href="{{ url_for('main.feedback', ticket_type='ask-question-give-feedback', body='letter-branding') }}">Contact us</a>
           if you want to add your organisation’s logo.
         </p>
       {% endif %}
diff --git a/app/templates/views/service-settings/set-auth-type.html b/app/templates/views/service-settings/set-auth-type.html
index 33b154da3..722f24bbe 100644
--- a/app/templates/views/service-settings/set-auth-type.html
+++ b/app/templates/views/service-settings/set-auth-type.html
@@ -34,8 +34,7 @@
           Your team members sign in with a text message code.
         </p>
         <p>
-          If signing in with a text message is a problem for your team,
-          please <a href="{{ url_for('.support') }}">contact us</a>.
+          <a href="{{ url_for('.support') }}">Contact us</a> if signing in with a text message is a problem for your team.
         </p>
       {% endif %}
     </div>
diff --git a/app/templates/views/service-settings/set-inbound-sms.html b/app/templates/views/service-settings/set-inbound-sms.html
index 80263370c..be36f4243 100644
--- a/app/templates/views/service-settings/set-inbound-sms.html
+++ b/app/templates/views/service-settings/set-inbound-sms.html
@@ -20,8 +20,7 @@
           Your service can receive text messages sent to {{ current_service.inbound_number }}.
         </p>
         <p>
-          If you want to switch this feature off,
-          <a href="{{ url_for('.support') }}">get in touch with the GOV.UK&nbsp;Notify team</a>.
+          <a href="{{ url_for('.support') }}">Contact us</a> if you want to switch this feature off.
         </p>
         {% if current_user.has_permissions('manage_api_keys') %}
           <p>
@@ -31,8 +30,7 @@
         {% endif %}
       {% else %}
         <p>
-          If you want to be able to receive text messages from your users, please
-          <a href="{{ url_for('.support') }}">get in touch</a>.
+          <a href="{{ url_for('.support') }}">Contact us</a> if you want to be able to receive text messages from your users.
         </p>
         <p>
           We’ll create a special phone number for your users to contact. You'll be able to see
diff --git a/app/templates/views/signedout.html b/app/templates/views/signedout.html
index a3de3624d..091f372eb 100644
--- a/app/templates/views/signedout.html
+++ b/app/templates/views/signedout.html
@@ -176,7 +176,7 @@
           and is supported 24 hours a day, 7 days a week.
         </p>
         <p>
-          <a href="{{ url_for('main.support') }}">Contact the team</a> if you have a question or want
+          <a href="{{ url_for('main.support') }}">Contact us</a> if you have a question or want
           to give feedback.
         </p>
       </div>
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index fd314936a..c9c773332 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -4004,7 +4004,7 @@ def test_contact_link_is_not_displayed_without_the_upload_document_permission(
         'main.service_set_inbound_sms',
         ['sms'],
         (
-            'If you want to be able to receive text messages from your users, please get in touch.'
+            'Contact us if you want to be able to receive text messages from your users.'
         )
     ),
     (
@@ -4085,12 +4085,12 @@ def test_set_inbound_sms_when_inbound_number_is_not_set(
 @pytest.mark.parametrize('user, expected_paragraphs', [
     (active_user_with_permissions, [
         'Your service can receive text messages sent to 07700900123.',
-        'If you want to switch this feature off, get in touch with the GOV.UK Notify team.',
+        'Contact us if you want to switch this feature off.',
         'You can set up callbacks for received text messages on the API integration page.',
     ]),
     (active_user_no_api_key_permission, [
         'Your service can receive text messages sent to 07700900123.',
-        'If you want to switch this feature off, get in touch with the GOV.UK Notify team.',
+        'Contact us if you want to switch this feature off.',
     ]),
 ])
 def test_set_inbound_sms_when_inbound_number_is_set(