diff --git a/Makefile b/Makefile
index 21e39e844..7085bee58 100644
--- a/Makefile
+++ b/Makefile
@@ -82,7 +82,7 @@ dead-code:
 .PHONY: e2e-test
 e2e-test: export NEW_RELIC_ENVIRONMENT=test
 e2e-test: ## Run end-to-end integration tests; note that --browser webkit isn't currently working
-	poetry run pytest -v --browser chromium --browser firefox tests/end_to_end
+	poetry run pytest -vv --browser chromium  --browser firefox tests/end_to_end
 
 .PHONY: js-lint
 js-lint: ## Run javascript linting scanners
diff --git a/app/__init__.py b/app/__init__.py
index 5292c767b..d2c61d0a0 100644
--- a/app/__init__.py
+++ b/app/__init__.py
@@ -52,6 +52,7 @@ from app.formatters import (
     format_datetime_human,
     format_datetime_normal,
     format_datetime_relative,
+    format_datetime_scheduled_notification,
     format_datetime_table,
     format_day_of_week,
     format_delta,
@@ -551,6 +552,7 @@ def add_template_filters(application):
         format_datetime,
         format_datetime_24h,
         format_datetime_normal,
+        format_datetime_scheduled_notification,
         format_datetime_table,
         valid_phone_number,
         linkable_name,
diff --git a/app/assets/sass/uswds/_uswds-theme-custom-styles.scss b/app/assets/sass/uswds/_uswds-theme-custom-styles.scss
index 4a909e123..d66e276bd 100644
--- a/app/assets/sass/uswds/_uswds-theme-custom-styles.scss
+++ b/app/assets/sass/uswds/_uswds-theme-custom-styles.scss
@@ -583,3 +583,9 @@ details form {
 #countdown-container {
    display: none; // Hide the countdown timer
 }
+
+.placeholder, .placeholder-conditional {
+   background-color: #face00;
+   border: 1px solid #face00;
+   border-radius: 7px;
+}
diff --git a/app/formatters.py b/app/formatters.py
index 29cb9a4ed..23ef6690a 100644
--- a/app/formatters.py
+++ b/app/formatters.py
@@ -23,7 +23,7 @@ from notifications_utils.recipients import InvalidPhoneError, validate_phone_num
 from notifications_utils.take import Take
 
 from app.utils.csv import get_user_preferred_timezone
-from app.utils.time import parse_dt, parse_naive_dt
+from app.utils.time import parse_naive_dt
 
 
 def apply_html_class(tags, html_file):
@@ -94,16 +94,34 @@ def format_datetime_normal(date):
     )
 
 
+def format_datetime_scheduled_notification(date):
+    # e.g. April 09, 2024 at 04:00 PM US/Eastern.
+    # Everything except scheduled notifications, the time is always "now".
+    # Scheduled notifications are the exception to the rule.
+    # Here we are formating and displaying the datetime without converting datetime to a different timezone.
+
+    datetime_obj = parse_naive_dt(date)
+
+    format_time_without_tz = datetime_obj.replace(tzinfo=timezone.utc).strftime(
+        "%I:%M %p"
+    )
+    return "{} at {} {}".format(
+        format_date_normal(date), format_time_without_tz, get_user_preferred_timezone()
+    )
+
+
 def format_datetime_table(date):
     # example:  03-18-2024 at 04:53 PM, intended for datetimes in tables
     return "{} at {}".format(format_date_numeric(date), format_time_12h(date))
 
 
 def format_time_12h(date):
-    date = parse_dt(date)
+    date = parse_naive_dt(date)
 
     preferred_tz = pytz.timezone(get_user_preferred_timezone())
-    return date.astimezone(preferred_tz).strftime("%I:%M %p")
+    return (
+        date.replace(tzinfo=timezone.utc).astimezone(preferred_tz).strftime("%I:%M %p")
+    )
 
 
 def format_datetime_relative(date):
diff --git a/app/main/views/platform_admin.py b/app/main/views/platform_admin.py
index 802ed5b18..6190ac988 100644
--- a/app/main/views/platform_admin.py
+++ b/app/main/views/platform_admin.py
@@ -662,7 +662,21 @@ def create_global_stats(services):
         "email": {"delivered": 0, "failed": 0, "requested": 0},
         "sms": {"delivered": 0, "failed": 0, "requested": 0},
     }
+    # Issue #1323. The back end is now sending 'failure' instead of
+    # 'failed'.  Adjust it here, but keep it flexible in case
+    # the backend reverts to 'failed'.
     for service in services:
+        if service["statistics"]["sms"].get("failure") is not None:
+            service["statistics"]["sms"]["failed"] = service["statistics"]["sms"][
+                "failure"
+            ]
+        if service["statistics"]["email"].get("failure") is not None:
+            service["statistics"]["email"]["failed"] = service["statistics"]["email"][
+                "failure"
+            ]
+
+    for service in services:
+
         for msg_type, status in itertools.product(
             ("sms", "email"), ("delivered", "failed", "requested")
         ):
diff --git a/app/main/views/send.py b/app/main/views/send.py
index 3aa5bd830..02f7d2121 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -470,7 +470,7 @@ def send_one_off_step(service_id, template_id, step_index):
     )
 
 
-def _check_messages(service_id, template_id, upload_id, preview_row):
+def _check_messages(service_id, template_id, upload_id, preview_row, **kwargs):
     try:
         # The happy path is that the job doesn’t already exist, so the
         # API will return a 404 and the client will raise HTTPError.
@@ -510,11 +510,7 @@ def _check_messages(service_id, template_id, upload_id, preview_row):
         show_recipient=False,
         email_reply_to=email_reply_to,
         sms_sender=sms_sender,
-    )
-    simplifed_template = get_template(
-        db_template,
-        current_service,
-        show_recipient=False,
+        **kwargs,
     )
 
     allow_list = []
@@ -535,7 +531,7 @@ def _check_messages(service_id, template_id, upload_id, preview_row):
         allow_list = None
     recipients = RecipientCSV(
         contents,
-        template=template or simplifed_template,
+        template=template,
         max_initial_rows_shown=50,
         max_errors_shown=50,
         guestlist=allow_list,
@@ -569,9 +565,6 @@ def _check_messages(service_id, template_id, upload_id, preview_row):
 
     if preview_row < len(recipients) + 2:
         template.values = recipients[preview_row - 2].recipient_and_personalisation
-        simplifed_template.values = recipients[
-            preview_row - 2
-        ].recipient_and_personalisation
     elif preview_row > 2:
         abort(404)
 
@@ -599,7 +592,6 @@ def _check_messages(service_id, template_id, upload_id, preview_row):
             service_id, template.id, db_template["version"], original_file_name
         ),
         template_id=template_id,
-        simplifed_template=simplifed_template,
     )
 
 
@@ -658,7 +650,9 @@ def check_messages(service_id, template_id, upload_id, row_index=2):
 @user_has_permissions("send_messages", restrict_admin_usage=True)
 def preview_job(service_id, template_id, upload_id, row_index=2):
     session["scheduled_for"] = request.form.get("scheduled_for", "")
-    data = _check_messages(service_id, template_id, upload_id, row_index)
+    data = _check_messages(
+        service_id, template_id, upload_id, row_index, force_hide_sender=True
+    )
 
     return render_template(
         "views/check/preview.html",
@@ -825,11 +819,11 @@ def send_one_off_to_myself(service_id, template_id):
 def check_notification(service_id, template_id):
     return render_template(
         "views/notifications/check.html",
-        **_check_notification(service_id, template_id),
+        **_check_notification(service_id, template_id, show_recipient=True),
     )
 
 
-def _check_notification(service_id, template_id, exception=None):
+def _check_notification(service_id, template_id, exception=None, **kwargs):
     db_template = current_service.get_template_with_user_permission_or_403(
         template_id, current_user
     )
@@ -842,13 +836,9 @@ def _check_notification(service_id, template_id, exception=None):
     template = get_template(
         db_template,
         current_service,
-        show_recipient=True,
         email_reply_to=email_reply_to,
         sms_sender=sms_sender,
-    )
-    simplifed_template = get_template(
-        db_template,
-        current_service,
+        **kwargs,
     )
     placeholders = fields_to_fill_in(template)
 
@@ -874,7 +864,6 @@ def _check_notification(service_id, template_id, exception=None):
         back_link_from_preview=back_link_from_preview,
         choose_time_form=choose_time_form,
         **(get_template_error_dict(exception) if exception else {}),
-        simplifed_template=simplifed_template,
     )
 
 
@@ -924,7 +913,9 @@ def preview_notification(service_id, template_id):
 
     return render_template(
         "views/notifications/preview.html",
-        **_check_notification(service_id, template_id),
+        **_check_notification(
+            service_id, template_id, show_recipient=False, force_hide_sender=True
+        ),
         scheduled_for=session["scheduled_for"],
         recipient=recipient,
     )
diff --git a/app/templates/views/check/preview.html b/app/templates/views/check/preview.html
index 393516336..32b158013 100644
--- a/app/templates/views/check/preview.html
+++ b/app/templates/views/check/preview.html
@@ -21,14 +21,14 @@
 
   {{ page_header('Preview') }}
   <div>
-    <p class="sms-message-scheduler">Scheduled: {{ scheduled_for |format_datetime_normal if scheduled_for else 'Now'}}</p>
+    <p class="sms-message-scheduler">Scheduled: {{ scheduled_for |format_datetime_scheduled_notification if scheduled_for else 'Now'}}</p>
     <p class="sms-message-file-name">File: {{original_file_name}}</p>
     <p class="sms-message-template">Template: {{template.name}}</p>
     <p class="sms-message-sender" >From: {{ template.sender }}</p>
   </div>
 
   <h2 id="{{ file_contents_header_id }}">Message</h2>
-  <div class="preview-message"> {{ simplifed_template|string }}</div>
+  <div class="preview-message"> {{ template|string }}</div>
   {% if not request.args.from_test %}
   <h2>Recipients list</h2>
   <div>
diff --git a/app/templates/views/notifications/preview.html b/app/templates/views/notifications/preview.html
index e07435c1a..ce94a606f 100644
--- a/app/templates/views/notifications/preview.html
+++ b/app/templates/views/notifications/preview.html
@@ -43,14 +43,14 @@
     {{ page_header('Preview') }}
   {% endif %}
   <div>
-    <p class="sms-message-scheduler">Scheduled: {{ scheduled_for |format_datetime_normal if scheduled_for else 'Now'}}</p>
+    <p class="sms-message-scheduler">Scheduled: {{ scheduled_for |format_datetime_scheduled_notification if scheduled_for else 'Now'}}</p>
     <p class="sms-message-template">Template: {{template.name}}</p>
     <p class="sms-message-sender" >From: {{ template.sender }}</p>
     <p class="sms-message-sender" >To: {{ recipient }}</p>
   </div>
 
   <h2 id="{{ file_contents_header_id }}">Message</h2>
-  <div class="preview-message"> {{ simplifed_template|string }}</div>
+  <div class="preview-message"> {{ template|string }}</div>
 
   <div class="js-stick-at-bottom-when-scrolling">
     <form method="post" enctype="multipart/form-data" action="{{url_for(
diff --git a/app/utils/templates.py b/app/utils/templates.py
index 30add3c12..f610398b7 100644
--- a/app/utils/templates.py
+++ b/app/utils/templates.py
@@ -17,6 +17,7 @@ def get_template(
     redact_missing_personalisation=False,
     email_reply_to=None,
     sms_sender=None,
+    force_hide_sender=False,
 ):
     if "email" == template["template_type"]:
         return EmailPreviewTemplate(
@@ -33,7 +34,7 @@ def get_template(
             prefix=service.name,
             show_prefix=service.prefix_sms,
             sender=sms_sender,
-            show_sender=bool(sms_sender),
+            show_sender=bool(sms_sender) and not force_hide_sender,
             show_recipient=show_recipient,
             redact_missing_personalisation=redact_missing_personalisation,
         )
diff --git a/app/utils/time.py b/app/utils/time.py
index 05f190f15..9ae24b1bd 100644
--- a/app/utils/time.py
+++ b/app/utils/time.py
@@ -22,8 +22,3 @@ def is_less_than_days_ago(date_from_db, number_of_days):
 
 def parse_naive_dt(dt):
     return parser.parse(dt, ignoretz=True)
-
-
-def parse_dt(dt):
-    # Parse datetime without ignoring the timezone
-    return parser.parse(dt)
diff --git a/tests/end_to_end/test_create_new_template.py b/tests/end_to_end/test_create_new_template.py
new file mode 100644
index 000000000..293931785
--- /dev/null
+++ b/tests/end_to_end/test_create_new_template.py
@@ -0,0 +1,188 @@
+import datetime
+import os
+import re
+import uuid
+
+from playwright.sync_api import expect
+
+E2E_TEST_URI = os.getenv("NOTIFY_E2E_TEST_URI")
+
+
+def _setup(page):
+    # Prepare for adding a new service later in the test.
+    current_date_time = datetime.datetime.now()
+    new_service_name = "E2E Federal Test Service {now} - {browser_type}".format(
+        now=current_date_time.strftime("%m/%d/%Y %H:%M:%S"),
+        browser_type=page.context.browser.browser_type.name,
+    )
+
+    page.goto(f"{E2E_TEST_URI}/accounts")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check to make sure that we've arrived at the next page.
+    # Check the page title exists and matches what we expect.
+    expect(page).to_have_title(re.compile("Choose service"))
+
+    # Check for the sign in heading.
+    sign_in_heading = page.get_by_role("heading", name="Choose service")
+    expect(sign_in_heading).to_be_visible()
+
+    # Retrieve some prominent elements on the page for testing.
+    add_service_button = page.get_by_role(
+        "button", name=re.compile("Add a new service")
+    )
+
+    expect(add_service_button).to_be_visible()
+
+    existing_service_link = page.get_by_role("link", name=new_service_name)
+
+    # Check to see if the service was already created - if so, we should fail.
+    # TODO:  Figure out how to make this truly isolated, and/or work in a
+    #        delete service workflow.
+    expect(existing_service_link).to_have_count(0)
+
+    # Click on add a new service.
+    add_service_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check for the sign in heading.
+    about_heading = page.get_by_role("heading", name="About your service")
+    expect(about_heading).to_be_visible()
+
+    # Retrieve some prominent elements on the page for testing.
+    service_name_input = page.locator('xpath=//input[@name="name"]')
+    add_service_button = page.get_by_role("button", name=re.compile("Add service"))
+
+    expect(service_name_input).to_be_visible()
+    expect(add_service_button).to_be_visible()
+
+    # Fill in the form.
+    service_name_input.fill(new_service_name)
+
+    # Click on add service.
+    add_service_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check for the service name title and heading.
+    service_heading = page.get_by_text(new_service_name, exact=True)
+
+    expect(service_heading).to_be_visible()
+    expect(page).to_have_title(re.compile(new_service_name))
+
+    return new_service_name
+
+
+def create_new_template(page):
+
+    current_service_link = page.get_by_text("Current service")
+    expect(current_service_link).to_be_visible()
+    current_service_link.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    send_messages_button = page.get_by_role("link", name="Send messages")
+    expect(send_messages_button).to_be_visible()
+    send_messages_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    create_template_button = page.get_by_role("button", name="New template")
+    expect(create_template_button).to_be_visible()
+    create_template_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    start_with_a_blank_template_radio = page.get_by_text("Start with a blank template")
+    expect(start_with_a_blank_template_radio).to_be_visible()
+    start_with_a_blank_template_radio.click()
+
+    continue_button = page.get_by_role("button", name="Continue")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    template_name_input = page.get_by_text("Template name")
+    expect(template_name_input).to_be_visible()
+    template_name = str(uuid.uuid4())
+    template_name_input.fill(template_name)
+    message_input = page.get_by_role("textbox", name="Message")
+    expect(message_input).to_be_visible()
+    message = "Test message for e2e test"
+    message_input.fill(message)
+
+    save_button = page.get_by_text("Save")
+    expect(save_button).to_be_visible()
+    save_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    use_this_template_button = page.get_by_text("Use this template")
+    expect(use_this_template_button).to_be_visible()
+    use_this_template_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    use_my_phone_number_link = page.get_by_text("Use my phone number")
+    expect(use_my_phone_number_link).to_be_visible()
+    use_my_phone_number_link.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    preview_button = page.get_by_text("Preview")
+    expect(preview_button).to_be_visible()
+    preview_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # We are not going to send the message for this test, we just want to confirm
+    # that the template has been created and we are now seeing the message from the
+    # template in the preview.
+    assert "Test message for e2e test" in page.content()
+
+
+def test_create_new_template(authenticated_page):
+    page = authenticated_page
+
+    _setup(page)
+
+    create_new_template(page)
+
+    _teardown(page)
+
+
+def _teardown(page):
+    page.click("text='Settings'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    page.click("text='Delete this service'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    page.click("text='Yes, delete'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check to make sure that we've arrived at the next page.
+    # Check the page title exists and matches what we expect.
+    expect(page).to_have_title(re.compile("Choose service"))
diff --git a/tests/end_to_end/test_send_message_from_existing_template.py b/tests/end_to_end/test_send_message_from_existing_template.py
new file mode 100644
index 000000000..535ad6c5f
--- /dev/null
+++ b/tests/end_to_end/test_send_message_from_existing_template.py
@@ -0,0 +1,339 @@
+import datetime
+import os
+import re
+import uuid
+
+from playwright.sync_api import expect
+
+E2E_TEST_URI = os.getenv("NOTIFY_E2E_TEST_URI")
+
+
+def _setup(page):
+    # Prepare for adding a new service later in the test.
+    current_date_time = datetime.datetime.now()
+    new_service_name = "E2E Federal Test Service {now} - {browser_type}".format(
+        now=current_date_time.strftime("%m/%d/%Y %H:%M:%S"),
+        browser_type=page.context.browser.browser_type.name,
+    )
+
+    page.goto(f"{E2E_TEST_URI}/accounts")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check to make sure that we've arrived at the next page.
+    # Check the page title exists and matches what we expect.
+    expect(page).to_have_title(re.compile("Choose service"))
+
+    # Check for the sign in heading.
+    sign_in_heading = page.get_by_role("heading", name="Choose service")
+    expect(sign_in_heading).to_be_visible()
+
+    # Retrieve some prominent elements on the page for testing.
+    add_service_button = page.get_by_role(
+        "button", name=re.compile("Add a new service")
+    )
+
+    expect(add_service_button).to_be_visible()
+
+    existing_service_link = page.get_by_role("link", name=new_service_name)
+
+    # Check to see if the service was already created - if so, we should fail.
+    # TODO:  Figure out how to make this truly isolated, and/or work in a
+    #        delete service workflow.
+    expect(existing_service_link).to_have_count(0)
+
+    # Click on add a new service.
+    add_service_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check for the sign in heading.
+    about_heading = page.get_by_role("heading", name="About your service")
+    expect(about_heading).to_be_visible()
+
+    # Retrieve some prominent elements on the page for testing.
+    service_name_input = page.locator('xpath=//input[@name="name"]')
+    add_service_button = page.get_by_role("button", name=re.compile("Add service"))
+
+    expect(service_name_input).to_be_visible()
+    expect(add_service_button).to_be_visible()
+
+    # Fill in the form.
+    service_name_input.fill(new_service_name)
+
+    # Click on add service.
+    add_service_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check for the service name title and heading.
+    service_heading = page.get_by_text(new_service_name, exact=True)
+
+    expect(service_heading).to_be_visible()
+    expect(page).to_have_title(re.compile(new_service_name))
+
+    return new_service_name
+
+
+def handle_no_existing_template_case(page):
+    """
+    This is the test path for local development.  Developers have their own
+    databases and typically they have service or two already created, which
+    means they won't see the "Example text message template" which is done
+    as an introduction.  Instead they will see "Create your first template".
+    Note that this test goes all the way through sending and downloading the
+    report and verifying the phone number, etc. in the report.  This is because
+    developer systems are fully connected to AWS.
+    """
+
+    create_template_button = page.get_by_text("Create your first template")
+    expect(create_template_button).to_be_visible()
+    create_template_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    new_template_button = page.get_by_text("New template")
+    expect(new_template_button).to_be_visible()
+    new_template_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    start_with_a_blank_template_radio = page.get_by_text("Start with a blank template")
+    expect(start_with_a_blank_template_radio).to_be_visible()
+    start_with_a_blank_template_radio.click()
+
+    continue_button = page.get_by_role("button", name="Continue")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    template_name_input = page.get_by_text("Template name")
+    expect(template_name_input).to_be_visible()
+    template_name = str(uuid.uuid4())
+    template_name_input.fill(template_name)
+    message_input = page.get_by_role("textbox", name="Message")
+    expect(message_input).to_be_visible()
+    message = "Test message"
+    message_input.fill(message)
+
+    save_button = page.get_by_text("Save")
+    expect(save_button).to_be_visible()
+    save_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    use_this_template_button = page.get_by_text("Use this template")
+    expect(use_this_template_button).to_be_visible()
+    use_this_template_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    use_my_phone_number_link = page.get_by_text("Use my phone number")
+    expect(use_my_phone_number_link).to_be_visible()
+    use_my_phone_number_link.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    preview_button = page.get_by_text("Preview")
+    expect(preview_button).to_be_visible()
+    preview_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    send_button = page.get_by_role("button", name="Send")
+    expect(send_button).to_be_visible()
+    send_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    dashboard_button = page.get_by_text("Dashboard")
+    expect(dashboard_button).to_be_visible()
+    dashboard_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    download_link = page.get_by_text("Download")
+    expect(download_link).to_be_visible()
+
+    # Start waiting for the download
+    with page.expect_download() as download_info:
+        # Perform the action that initiates download
+        download_link.click()
+    download = download_info.value
+    # Wait for the download process to complete and save the downloaded file somewhere
+    download.save_as("download_test_file")
+    f = open("download_test_file", "r")
+
+    content = f.read()
+    f.close()
+    # We don't want to wait 5 minutes to get a response from AWS about the message we sent
+    # So we are using this invalid phone number the e2e_test_user signed up with (12025555555)
+    # to shortcircuit the sending process.  Our phone number validator will insta-fail the
+    # message and it won't be sent, but the report will still be generated, which is all
+    # we care about here.
+    assert (
+        "Phone Number,Template,Sent by,Batch File,Carrier Response,Status,Time"
+        in content
+    )
+    assert "12025555555" in content
+    assert "one-off-e2e_test_user" in content
+    os.remove("download_test_file")
+
+
+def handle_existing_template_case(page):
+    """
+    This is the test path used in the Github action.  Right now the e2e tests
+    are not connected to AWS, so we can't actually send messages.  Hence, the
+    test stops when it verifies that the 'Send' button exists on the page.  In
+    the future we would like to change the way e2e tests run so they run against
+    staging, in which case either the code in this method can be uncommented,
+    or perhaps this path will be unnecessary (because staging is not completely clean)
+    and we will just use the same path as for local development.
+    """
+    existing_template_link = page.get_by_text("Example text message template")
+    expect(existing_template_link).to_be_visible()
+    existing_template_link.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    continue_button = page.get_by_role("button", name="Continue")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    continue_button = page.get_by_role("button", name="Continue")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # day_of_week_input = page.locator('xpath=//input[@name="day of week"]')
+    # day_of_week_input = page.get_by_text("day of week")
+    day_of_week_input = page.get_by_role("textbox", name="day of week")
+    expect(day_of_week_input).to_be_visible()
+    day_of_week_input.fill("Monday")
+
+    continue_button = page.get_by_role("button", name="Continue")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    color_input = page.get_by_role("textbox", name="color")
+    expect(color_input).to_be_visible()
+    color_input.fill("Green")
+
+    # continue_button = page.get_by_text("Continue")
+    expect(continue_button).to_be_visible()
+    continue_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    preview_button = page.get_by_text("Preview")
+    expect(preview_button).to_be_visible()
+    preview_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    send_button = page.get_by_role("button", name="Send")
+    expect(send_button).to_be_visible()
+    # send_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    # page.wait_for_load_state("domcontentloaded")
+
+    # dashboard_button = page.get_by_text("Dashboard")
+    # expect(dashboard_button).to_be_visible()
+    # dashboard_button.click()
+
+    # Check to make sure that we've arrived at the next page.
+    # page.wait_for_load_state("domcontentloaded")
+
+    # download_link = page.get_by_text("Download")
+    # expect(download_link).to_be_visible()
+
+    # Start waiting for the download
+    # with page.expect_download() as download_info:
+    # Perform the action that initiates download
+    #    download_link.click()
+    # download = download_info.value
+    # Wait for the download process to complete and save the downloaded file somewhere
+    # download.save_as("download_test_file")
+    # f = open("download_test_file", "r")
+
+    # content = f.read()
+    # f.close()
+    # We don't want to wait 5 minutes to get a response from AWS about the message we sent
+    # So we are using this invalid phone number the e2e_test_user signed up with (12025555555)
+    # to shortcircuit the sending process.  Our phone number validator will insta-fail the
+    # message and it won't be sent, but the report will still be generated, which is all
+    # we care about here.
+    # assert (
+    #    "Phone Number,Template,Sent by,Batch File,Carrier Response,Status,Time"
+    #    in content
+    # )
+    # assert "12025555555" in content
+    # assert "one-off-e2e_test_user" in content
+    # os.remove("download_test_file")
+
+
+def test_send_message_from_existing_template(authenticated_page):
+    page = authenticated_page
+
+    _setup(page)
+
+    if page.get_by_text("Create your first template").count() > 0:
+        handle_no_existing_template_case(page)
+    else:
+        handle_existing_template_case(page)
+
+    _teardown(page)
+
+
+def _teardown(page):
+    page.click("text='Settings'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    page.click("text='Delete this service'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    page.click("text='Yes, delete'")
+
+    # Check to make sure that we've arrived at the next page.
+    page.wait_for_load_state("domcontentloaded")
+
+    # Check to make sure that we've arrived at the next page.
+    # Check the page title exists and matches what we expect.
+    expect(page).to_have_title(re.compile("Choose service"))