diff --git a/app/main/views/feedback.py b/app/main/views/feedback.py
index 8bd6a7bb1..e99d6e1ba 100644
--- a/app/main/views/feedback.py
+++ b/app/main/views/feedback.py
@@ -96,7 +96,7 @@ def feedback(ticket_type):
             'person_name': user_name,
             'department_id': current_app.config.get('DESKPRO_DEPT_ID'),
             'agent_team_id': current_app.config.get('DESKPRO_ASSIGNED_AGENT_TEAM_ID'),
-            'subject': 'Notify feedback',
+            'subject': 'Notify feedback {}'.format(user_name),
             'message': feedback_msg,
             'label': ticket_type,
             'urgency': 10 if urgent else 1,
diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index e439de672..098bef06d 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -109,7 +109,7 @@ def service_request_to_go_live(service_id):
             'person_name': current_user.name,
             'department_id': current_app.config.get('DESKPRO_DEPT_ID'),
             'agent_team_id': current_app.config.get('DESKPRO_ASSIGNED_AGENT_TEAM_ID'),
-            'subject': 'Request to go live',
+            'subject': 'Request to go live - {}'.format(current_service['name']),
             'message': (
                 'On behalf of {} ({})\n\nExpected usage\n---'
                 '\nMOU in place: {}'
diff --git a/tests/app/main/views/test_feedback.py b/tests/app/main/views/test_feedback.py
index 56da05a83..d5ba67544 100644
--- a/tests/app/main/views/test_feedback.py
+++ b/tests/app/main/views/test_feedback.py
@@ -76,9 +76,11 @@ def test_passed_non_logged_in_user_details_through_flow(client, mocker, ticket_t
         return_value=Mock(status_code=201)
     )
 
+    data = {'feedback': 'blah', 'name': 'Steve Irwin', 'email_address': 'rip@gmail.com'}
+
     resp = client.post(
         url_for('main.feedback', ticket_type=ticket_type),
-        data={'feedback': 'blah', 'name': 'Steve Irwin', 'email_address': 'rip@gmail.com'},
+        data=data
     )
 
     assert resp.status_code == 302
@@ -88,7 +90,7 @@ def test_passed_non_logged_in_user_details_through_flow(client, mocker, ticket_t
         data={
             'department_id': ANY,
             'agent_team_id': ANY,
-            'subject': 'Notify feedback',
+            'subject': 'Notify feedback {}'.format(data['name']),
             'message': 'Environment: http://localhost/\n\nblah',
             'person_email': 'rip@gmail.com',
             'person_name': 'Steve Irwin',
@@ -128,7 +130,7 @@ def test_passes_user_details_through_flow(
         data={
             'department_id': ANY,
             'agent_team_id': ANY,
-            'subject': 'Notify feedback',
+            'subject': 'Notify feedback Test User',
             'message': ANY,
             'person_email': 'test@user.gov.uk',
             'person_name': 'Test User',
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index a87c7e245..46dacf863 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -303,7 +303,7 @@ def test_should_redirect_after_request_to_go_live(
     mock_post.assert_called_with(
         ANY,
         data={
-            'subject': 'Request to go live',
+            'subject': 'Request to go live - Test Service',
             'department_id': ANY,
             'agent_team_id': ANY,
             'message': ANY,