diff --git a/.github/ISSUE_TEMPLATE/manual_qa_template.yml b/.github/ISSUE_TEMPLATE/manual_qa_template.yml
new file mode 100644
index 000000000..27985e5b7
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/manual_qa_template.yml
@@ -0,0 +1,82 @@
+name: "QA Checklist"
+description: "Use this template to manually QA for prod push"
+title: "QA for prod push: Admin #[insert PR number], API #[insert PR number], Utils #[insert PR number]"
+
+body:
+- type: checkboxes
+  id: Logging_in
+  attributes:
+    label: Log In
+    options:
+      - label: notify-staging.app.cloud.gov resolves
+      - label: Clicking sign in takes you to login page
+      - label: 2FA code is sent promptly
+      - label: 2FA code input screen appears as expected
+      - label: After code is entered, you are brought to the “choose service” screen
+      - label: Choosing a service brings you to the dashboard for that service
+
+- type: checkboxes
+  id: send_template
+  attributes:
+    label: Create a template and send
+    options:
+      - label: Clicking “Send messages” brings you to templates page
+      - label: When “Create a template” button is clicked, the option to create new or copy existing template appears
+      - label: Uploading a csv is quick and automatically directs you to the preview/send page
+      - label: Formatting looks clean and in place
+      - label: Message dashboard populates and shows “pending” until call is made to AWS for delivery receipt
+
+
+- type: checkboxes
+  id: send__copied_template
+  attributes:
+    label: Send a message from copied template
+    options:
+      - label: When “Create a template” button is clicked, the option to create new or copy existing template appears
+      - label: Clicking “copy an existing template” allows you to choose from pre-existing template
+      - label: After editing, the new template saves and you prepare to send
+
+
+- type: checkboxes
+  id: send__existing_template
+  attributes:
+    label: Send a message from existing template
+    options:
+      - label: Clicking on existing template brings you to preview screen with `prepare to send` button
+      - label: All else above persists as true (formatting, send, dashboard, etc)
+
+- type: checkboxes
+  id: download_report
+  attributes:
+    label: Download the csv delivery report
+    options:
+      - label: Clicking on the csv download directly after a message send downloads a report that contains the data we expect
+      - label: The batch report appears on the main dashboard batch table with accurate information
+      - label: Clicking on the csv download link from the main dashboard downloads a report that contains the data we expect
+
+- type: checkboxes
+  id: invite_member
+  attributes:
+    label: Invite a team member
+    options:
+      - label: Clicking on “Team” in settings  brings you to team member screen
+      - label: Clicking “Invite a team member” brings you to email and permissions screen
+      - label: Clicking invite team member sends an invite and shows confirmation
+      - label: Invite email provides live link that works to register new team member
+
+- type: checkboxes
+  id: delete_member
+  attributes:
+    label: Delete a team member
+    options:
+      - label: From team member screen, clicking “Change Details” on a specific profile brings you to that person’s profile
+      - label: Clicking on “Remove this team member” prompts a confirmation
+      - label: Clicking the confirmation removes the team member
+    
+- type: checkboxes
+  id: sign_out
+  attributes:
+    label: Sign Out
+    options:
+      - label: Hitting “Sign Out” takes you back to the homepage and logs you out 
+
diff --git a/app/formatters.py b/app/formatters.py
index 86c187f55..a9519cbcf 100644
--- a/app/formatters.py
+++ b/app/formatters.py
@@ -448,6 +448,12 @@ def message_count_noun(count, template_type):
         else:
             return "text messages"
 
+    if template_type == "parts":
+        if count == 1:
+            return "text message part"
+        else:
+            return "text message parts"
+
     elif template_type == "email":
         if count == 1:
             return "email"
diff --git a/app/templates/views/pricing/index.html b/app/templates/views/pricing/index.html
index 34d28443a..436da7735 100644
--- a/app/templates/views/pricing/index.html
+++ b/app/templates/views/pricing/index.html
@@ -15,62 +15,20 @@ Pricing
 
 {{ content_metadata(
 data={
-"Last updated": "Feb 27, 2023"
+"Last updated": "January 25, 2024"
 }
 ) }}
 
-<p>During pilot period, each service has an allowance of 250,000 free text messages. Once this allowance is met, the
-application will stop delivering messages. There's no monthly charge, no setup fee and no procurement cost.</p>
-<p>When a new service is added, it will start in <a class="usa-link" href="{{ url_for('main.trial_mode_new') }}">trial mode</a>. Moving a service out of trial mode is subject to approval by
-the Notify.gov team.</p>
-<p>You'll use more messages towards the allowance if you send text messages longer than 160 characters.
-</p>
+<p>During the pilot period, each service has an allowance of 250,000 message parts. Once this allowance is met, the
+application will stop delivering messages. There's no monthly charge, no setup fee, and no procurement cost. You'll use
+more parts towards the allowance if you:</p>
 
-<p>
-  {% if not current_user.is_authenticated %}
-  <a class="usa-link" href="{{ url_for('main.register') }}">Create an account,</a> then
-  add your unique service(s).
-</p>
-{% else %}
-Additional unique services may be added, although moving each service out of trial mode is subject to approval by the
-Notify.gov team.
-{% endif %}
-</p>
-
-<p>When you add a new service it will start in <a class="usa-link"
-    href="{{ url_for('main.trial_mode_new') }}">trial mode</a>.</p>
-
-<p>You’ll use more messages towards the allowance if you send text messages longer than 160 characters.</p>
-
-<!-- <h2 class="font-body-lg" id="emails">Emails</h2>
-  <p>It’s free to send emails through Notify.</p> -->
-
-<h2 class="font-body-lg" id="text-messages">Text messages</h2>
-<p>During pilot phase, each service has an annual allowance of 250,000 free text messages. Once this allowance is met,
-  the application will stop delivering messages.</p>
-<!-- <p>When a service has used its annual allowance, it costs {{ sms_rate }} pence (plus VAT) for each text message you send.</p> -->
-<p>You’ll use more messages towards the allowance, if you send <a class="usa-link"
-    href="#long-text-messages">text messages longer than 160 characters</a>.</p>
-<p>You may also use more messages if you:</p>
 <ul class="list list-bullet">
+  <li>send text messages longer than 160 characters</a></li>
   <li>use certain <a class="usa-link" href="#symbols">signs and symbols</a></li>
   <li>use <a class="usa-link" href="#accents">accents and accented letters</a></li>
-  <li>send text messages to <a class="usa-link"
-      href="#international-numbers">international numbers</a></li>
 </ul>
 
-<!-- <p>See <a class="usa-link" href="{{ url_for('main.how_to_pay') }}">how to pay</a>.
-
-  <h3 class="font-body-lg" id="free-text-message-allowance">Free text message allowance</h3>
-
-  <p>The current allowance is:</p>
-      <ul class="list list-bullet">
-        <li>40,000 free text messages for national services</li>
-        <li>20,000 free text messages for regional services</li>
-        <li>10,000 free text messages for state-funded schools and GP practices</li>
-    </ul>
-  <p>Each unique service you add has a separate allowance.</p> -->
-
 <h3 class="font-body-lg" id="long-text-messages">Long text messages</h3>
 <p>If a text message is longer than 160 characters (including spaces), it counts as more than one message.</p>
 
@@ -82,12 +40,12 @@ Notify.gov team.
   caption_visible=False
   ) %}
   {% for message_length, charge in [
-  ('Up to 160 characters', '1 text message'),
-  ('Up to 306 characters', '2 text messages'),
-  ('Up to 459 characters', '3 text messages'),
-  ('Up to 612 characters', '4 text messages'),
-  ('Up to 765 characters', '5 text messages'),
-  ('Up to 918 characters', '6 text messages'),
+  ('Up to 160 characters', '1 part'),
+  ('Up to 306 characters', '2 parts'),
+  ('Up to 459 characters', '3 parts'),
+  ('Up to 612 characters', '4 parts'),
+  ('Up to 765 characters', '5 parts'),
+  ('Up to 918 characters', '6 parts'),
   ] %}
   {% call row() %}
   {{ text_field(message_length) }}
@@ -186,11 +144,11 @@ Notify.gov team.
   caption_visible=False
   ) %}
   {% for message_length, charge in [
-  ('Up to 70 characters', '1 text message'),
-  ('Up to 134 characters', '2 text messages'),
-  ('Up to 201 characters', '3 text messages'),
-  ('Up to 268 characters', '4 text messages'),
-  ('Each additional 67 characters', '1 additional text message'),
+  ('Up to 70 characters', '1 part'),
+  ('Up to 134 characters', '2 parts'),
+  ('Up to 201 characters', '3 parts'),
+  ('Up to 268 characters', '4 parts'),
+  ('Each additional 67 characters', '1 additional part'),
   ] %}
   {% call row() %}
   {{ text_field(message_length) }}
@@ -200,43 +158,9 @@ Notify.gov team.
   {% endcall %}
 </div>
 
-<h3 class="font-body-lg" id="international-numbers">Sending text messages to international numbers</h3>
-<p>It might cost more to send text messages to international numbers than U.S. ones, depending on the country.</p>
-<!-- {% set smsIntRates %}
-    {{ live_search(target_selector='#international-pricing .table-row', show=True, form=search_form, label='Search by country name or code') }}
+<h3 class="font-body-lg" id="international-numbers">Trial mode</h3>
+<p>When a new service is added, it will start in <a href="/using-notify/trial-mode">trial mode</a>. Moving a service out of trial mode is subject to approval by
+the Notify.gov team. Additional unique services may be added, although moving each service out of trial mode is subject
+to approval by the Notify.gov team.</p>
 
-    <div id="international-pricing" class="bottom-gutter-3-2">
-      {% call mapping_table(
-        caption='International text message rates',
-        field_headings=['Country code', 'Country', 'Cost multiplier'],
-        field_headings_visible=True,
-        caption_visible=False
-      ) %}
-        {% for cc, names, billable_units in international_sms_rates %}
-          {% call row() %}
-            {{ text_field('+' + cc) }}
-            {% call field() %}
-              {% for name in names %}
-                {{ name }}<br>
-              {% endfor %}
-            {% endcall %}
-            {{ text_field('{}&hairsp;&times;'.format(billable_units)|safe) }}
-          {% endcall %}
-        {% endfor %}
-
-        {% call row() %}
-          {{ text_field('+882') }}
-          {% call field() %}Worldwide{% endcall %}
-          {{ text_field('Not supported') }}
-        {% endcall %}
-      {% endcall %}
-    </div>
-  {% endset %}
-
-  {{ usaDetails({
-    "summaryText": "International text message rates",
-    "id": "sms-pricing-details",
-    "html": smsIntRates
-  }) }} -->
-
-{% endblock %}
\ No newline at end of file
+{% endblock %}
diff --git a/app/templates/views/trial-mode.html b/app/templates/views/trial-mode.html
index 72b37170d..e1f377c6f 100644
--- a/app/templates/views/trial-mode.html
+++ b/app/templates/views/trial-mode.html
@@ -7,37 +7,33 @@
 {% block content_column_content %}
 
   <h1 class="font-body-2xl margin-bottom-3">Trial mode</h1>
-
   <p>When you add a new service it will start in trial mode. This lets you try out Notify.gov, with a few restrictions.</p>
-  <p>While your service is in trial mode you can only:</p>
-    <ul class="list list-bullet">
-     <li>send 50 text messages per day</li>
-      <li>send messages to yourself and other people in your team</li>
-   </ul>
 
-    {% if current_service and current_service.trial_mode %}
-  <p>
-    To remove these restrictions, you can <a class="usa-link" href="{{ url_for('.support') }}">request to go live</a>.</p>
-    {% else %}
-  <p>
-    To remove these restrictions:
-  </p>
-  <ol class="list list-number">
-    <li><a class="usa-link" href="{{ url_for('.sign_in') }}">Sign in to Notify</a>.</li>
-    <li>Go to the <b class="bold">Settings</b> page.</li>
-    <li>Select <b class="bold">Request to go live</b>.</li>
-  </ol>
-    {% endif %}
- <p>
-    When we receive your request we’ll get back to you within one working day.
-  </p>
-  <h2 class="font-body-lg" id="before-you-request-to-go-live">Before you request to go live</h2>
-  <p>You must:</p>
+  <h2 class="font-body-lg">Limits while in trial mode</h2>
+  <p>While your service is in trial mode you can only:</p>
   <ul class="list list-bullet">
-    <li>add examples of the messages you want to send</li>
-    <li>update your settings so you’re ready to send and receive messages</li>
-    <li>accept our terms of use</li>
+    <li>send 50 text message parts per day</li>
+    <li>send messages to yourself and other people in your team</li>
+  </ul>
+  <p>Each text message is made up of one or more parts.</p>
+  <ul class="list list-bullet">
+    <li>Generally, 160 characters is one part (and one text message).</li>
+    <li>A text message of 160-306 characters is two parts.</li>
+  </ul>
+  <p>For more information on how message parts are calculated, see
+  <a href="/using-notify/pricing">Pricing</a>.</p>
+
+  <h2 class="font-body-lg">Before going Live</h2>
+  <p>Before you request to make your service live so you can send messages to clients:</p>
+  <ul class="list list-bullet">
+    <li>Add examples of the messages you want to send into Notify.</li>
+    <li>Update your settings so you’re ready to send and receive messages.</li>
+    <li>Review your Terms of Use in the Memorandum of Understanding.</li>
   </ul>
 
+  <h3 class="font-body-lg">Going Live</h3>
+
+  <p>To remove the restrictions of Trial Mode and begin sending messages to clients complete the <a href="https://airtable.com/appe4n7jYOALPLcyU/shrIPWnLTw9U1fclL">Live Campaign Form</a>.</p>
+  <p>We'll get back to you within one working day. </p>
 
 {% endblock %}
diff --git a/app/templates/views/usage.html b/app/templates/views/usage.html
index 87ce5ade8..5636536d5 100644
--- a/app/templates/views/usage.html
+++ b/app/templates/views/usage.html
@@ -19,25 +19,25 @@
     </div>
     <div id='pill-selected-item'>
       <div class='grid-row'>
-        
+
         <div class='grid-col-12'>
           <h2 class="heading-small margin-bottom-1">Daily messages across all services</h2>
           <p class="margin-0">You have sent {{ global_message_limit - daily_global_messages_remaining }} of your {{ global_message_limit }} daily messages allowance.</p>
           <p class="margin-0"></p>You have {{ daily_global_messages_remaining }} messages remaining.</p>
-          <h2 class='heading-small margin-bottom-1'>Text messages</h2>
+          <h2 class='heading-small margin-bottom-1'>Text message parts</h2>
           <div class="keyline-block">
             You have sent
-            {{ big_number(sms_sent, 'messages of your', smaller=True) }}
-            {{ big_number(sms_free_allowance, 'free messages allowance.', smaller=True) }}
+            {{ big_number(sms_sent, 'text message parts of your', smaller=True) }}
+            {{ big_number(sms_free_allowance, 'free message parts allowance.', smaller=True) }}
             <br />
             You have
             {% if sms_free_allowance > 0 %}
-              {{ big_number(sms_allowance_remaining, 'messages remaining.', smaller=True) }}
+              {{ big_number(sms_allowance_remaining, 'message parts remaining.', smaller=True) }}
             {% endif %}
             {# {% for row in sms_breakdown %}
               {% if row.charged_units > 0 %}
                 {{ big_number(
-                  row.charged_units,
+                row.charged_units,
                   'at {:.2f} pence per message'.format(row.rate * 100),
                   smaller=True
                 ) }}
@@ -90,7 +90,7 @@
               {{ item.month }}
             {% endcall %}
             {% for counts, template_type in [
-              (item.sms_counts.0, 'sms'),
+              (item.sms_counts.0, 'parts'),
             ] %}
               {% call field(align='left') %}
                 {{ big_number(
@@ -126,7 +126,7 @@
               {% endif %}
               </ul>
             {% endcall %}
-            
+
           {% endcall %}
         </div>
       {% endif %}
@@ -140,7 +140,7 @@
       </div>
       <div class="grid-col-8">
         <p class="align-with-heading-copy">
-          What counts as 1 text message?<br />
+          What counts as 1 text message part?<br />
           See <a class="usa-link" href="{{ url_for('.pricing') }}">pricing</a>.
         </p>
       </div>
diff --git a/poetry.lock b/poetry.lock
index d54c85e35..da354843e 100644
--- a/poetry.lock
+++ b/poetry.lock
@@ -1428,6 +1428,16 @@ files = [
     {file = "MarkupSafe-2.1.3-cp311-cp311-musllinux_1_1_x86_64.whl", hash = "sha256:5bbe06f8eeafd38e5d0a4894ffec89378b6c6a625ff57e3028921f8ff59318ac"},
     {file = "MarkupSafe-2.1.3-cp311-cp311-win32.whl", hash = "sha256:dd15ff04ffd7e05ffcb7fe79f1b98041b8ea30ae9234aed2a9168b5797c3effb"},
     {file = "MarkupSafe-2.1.3-cp311-cp311-win_amd64.whl", hash = "sha256:134da1eca9ec0ae528110ccc9e48041e0828d79f24121a1a146161103c76e686"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-macosx_10_9_universal2.whl", hash = "sha256:f698de3fd0c4e6972b92290a45bd9b1536bffe8c6759c62471efaa8acb4c37bc"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-macosx_10_9_x86_64.whl", hash = "sha256:aa57bd9cf8ae831a362185ee444e15a93ecb2e344c8e52e4d721ea3ab6ef1823"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:ffcc3f7c66b5f5b7931a5aa68fc9cecc51e685ef90282f4a82f0f5e9b704ad11"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:47d4f1c5f80fc62fdd7777d0d40a2e9dda0a05883ab11374334f6c4de38adffd"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-manylinux_2_5_i686.manylinux1_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:1f67c7038d560d92149c060157d623c542173016c4babc0c1913cca0564b9939"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-musllinux_1_1_aarch64.whl", hash = "sha256:9aad3c1755095ce347e26488214ef77e0485a3c34a50c5a5e2471dff60b9dd9c"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-musllinux_1_1_i686.whl", hash = "sha256:14ff806850827afd6b07a5f32bd917fb7f45b046ba40c57abdb636674a8b559c"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-musllinux_1_1_x86_64.whl", hash = "sha256:8f9293864fe09b8149f0cc42ce56e3f0e54de883a9de90cd427f191c346eb2e1"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-win32.whl", hash = "sha256:715d3562f79d540f251b99ebd6d8baa547118974341db04f5ad06d5ea3eb8007"},
+    {file = "MarkupSafe-2.1.3-cp312-cp312-win_amd64.whl", hash = "sha256:1b8dd8c3fd14349433c79fa8abeb573a55fc0fdd769133baac1f5e07abf54aeb"},
     {file = "MarkupSafe-2.1.3-cp37-cp37m-macosx_10_9_x86_64.whl", hash = "sha256:8e254ae696c88d98da6555f5ace2279cf7cd5b3f52be2b5cf97feafe883b58d2"},
     {file = "MarkupSafe-2.1.3-cp37-cp37m-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:cb0932dc158471523c9637e807d9bfb93e06a95cbf010f1a38b98623b929ef2b"},
     {file = "MarkupSafe-2.1.3-cp37-cp37m-manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:9402b03f1a1b4dc4c19845e5c749e3ab82d5078d16a2a4c2cd2df62d57bb0707"},
@@ -1620,40 +1630,40 @@ files = [
 
 [[package]]
 name = "newrelic"
-version = "9.5.0"
+version = "9.6.0"
 description = "New Relic Python Agent"
 optional = false
 python-versions = ">=2.7,!=3.0.*,!=3.1.*,!=3.2.*,!=3.3.*,!=3.4.*,!=3.5.*,!=3.6.*"
 files = [
-    {file = "newrelic-9.5.0-cp27-cp27m-manylinux1_x86_64.whl", hash = "sha256:87c5ea1db9b2f573c7fb0961b7a856a91db0c9f130303de1839c542586b8dc87"},
-    {file = "newrelic-9.5.0-cp27-cp27m-manylinux2010_x86_64.whl", hash = "sha256:8c62c07a69b86c54d3b9ce187551f36683ad8b70b6301273e7c1e89b121b8245"},
-    {file = "newrelic-9.5.0-cp27-cp27mu-manylinux1_x86_64.whl", hash = "sha256:847dd07961adec25c4c1128e8666f72ba0ab03640a44a65bcf25ffebd6fc2a75"},
-    {file = "newrelic-9.5.0-cp27-cp27mu-manylinux2010_x86_64.whl", hash = "sha256:12be024a5dfd1667d05d7cce968189e2490b6f6d24f194695365607b2340be20"},
-    {file = "newrelic-9.5.0-cp310-cp310-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:c381d300d904e2a5eb60953a29a729dbd4d8213f6dd629cecaa3033db70a9060"},
-    {file = "newrelic-9.5.0-cp310-cp310-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:f2e4ccd5fe97496806fe0ea1acb8b15791c1f012aa44fb047fc8016bcfb80ab9"},
-    {file = "newrelic-9.5.0-cp310-cp310-musllinux_1_1_aarch64.whl", hash = "sha256:14ef5e94d490315a73cf4bea4cd0186b2ec68009e90ab2c16a0b501942fa8629"},
-    {file = "newrelic-9.5.0-cp310-cp310-musllinux_1_1_x86_64.whl", hash = "sha256:306e54751fe1eba61884b0ed63e9583711b37e24db9c7b36725317c21aa609f5"},
-    {file = "newrelic-9.5.0-cp311-cp311-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:2ac2b3603cc781ef58e51a95b0b58220feb3e322c282c758c3bf5430398a47bc"},
-    {file = "newrelic-9.5.0-cp311-cp311-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:a5b0a3fbbd6ef1dca0d2434c8ddd15d945fef2cd343d09b3a352b8de825d2e83"},
-    {file = "newrelic-9.5.0-cp311-cp311-musllinux_1_1_aarch64.whl", hash = "sha256:ab045fe37dcfd9c1fefc84f72373c54abd546d7517909fabd6920ea1d87c3f7f"},
-    {file = "newrelic-9.5.0-cp311-cp311-musllinux_1_1_x86_64.whl", hash = "sha256:e54492c5f70cf0951ffc97ddd71b3cf64d68b4d670012d7a7d5ff3dc19417dab"},
-    {file = "newrelic-9.5.0-cp312-cp312-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:92968b7c6951f3ee0fe85a465ae79d448e587a3d10bf71d85b2cab09aa319776"},
-    {file = "newrelic-9.5.0-cp312-cp312-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:847d75a08ca3ba356b6d6317618243e546dc7725251a453d4730ac6e9f043b71"},
-    {file = "newrelic-9.5.0-cp312-cp312-musllinux_1_1_aarch64.whl", hash = "sha256:ec0fe958c5ed52cd8b496339df8661badbd24bdc290dea8744de94da705ccef0"},
-    {file = "newrelic-9.5.0-cp312-cp312-musllinux_1_1_x86_64.whl", hash = "sha256:a2af10be7893f60588e2103b2f5ff616baf8132ecce90d9a8c7bfb832da08748"},
-    {file = "newrelic-9.5.0-cp37-cp37m-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:2556ae2b9c13127dc46a6326c1ea682eae2c2b64b6873cfd4d5e177c7e0ce58a"},
-    {file = "newrelic-9.5.0-cp37-cp37m-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:7e9818646a7a72332e5ab3853277187af5b0d51312c51585a5581453fbdc1508"},
-    {file = "newrelic-9.5.0-cp37-cp37m-musllinux_1_1_aarch64.whl", hash = "sha256:b370179f644c0265e4467221e895dccc75440388c5cce8d6a89d150c6b265021"},
-    {file = "newrelic-9.5.0-cp37-cp37m-musllinux_1_1_x86_64.whl", hash = "sha256:c514f82942f7759bc4a360d908c4be37b8764a3ff1589ba3ad8b4baf201bad36"},
-    {file = "newrelic-9.5.0-cp38-cp38-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:15d4c2dd584c7604a03b2c73464ed3054cd8f0a513ed25832f1a3af4eb6e80ab"},
-    {file = "newrelic-9.5.0-cp38-cp38-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:f2af79b43e3244ce7775eb7a0bf2e8fe2cb1624f6eb1be03cb6c35f9e8a5be77"},
-    {file = "newrelic-9.5.0-cp38-cp38-musllinux_1_1_aarch64.whl", hash = "sha256:1dab3ef8baffebcf3f088a4131d93f3ac0e1fc08fa6045927c6bd2746b4decf4"},
-    {file = "newrelic-9.5.0-cp38-cp38-musllinux_1_1_x86_64.whl", hash = "sha256:78ca19f47b2bc38e18516c2a7c485eeac6979b271a1a5a4ac3b950581ca8a230"},
-    {file = "newrelic-9.5.0-cp39-cp39-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:63314277c983cd412b87dfa3ed101b88c40ccab683a98046d76bf44a33cb7637"},
-    {file = "newrelic-9.5.0-cp39-cp39-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:68917968adba4abde385be1c23d8fdb13714968883c3a3d1a83fb676ea614245"},
-    {file = "newrelic-9.5.0-cp39-cp39-musllinux_1_1_aarch64.whl", hash = "sha256:fb49e3a2e8ab9b509c8d276382f7ce0f6b4e51758b0edec38131ae583532b121"},
-    {file = "newrelic-9.5.0-cp39-cp39-musllinux_1_1_x86_64.whl", hash = "sha256:4638e6c28ebf2b5a8a860ae33105a1816425f6ece0113df626c88e5626b22f41"},
-    {file = "newrelic-9.5.0.tar.gz", hash = "sha256:2442449c4798989d92f527a82e60c446821c97896d739492b607bf6d4018ba1b"},
+    {file = "newrelic-9.6.0-cp27-cp27m-manylinux1_x86_64.whl", hash = "sha256:09dad0db993402e166e37d99302c2ad5588b4ff1e5b814819540ca5ec2bd3cea"},
+    {file = "newrelic-9.6.0-cp27-cp27m-manylinux2010_x86_64.whl", hash = "sha256:aeadc0bd8140738af4d7d7ea9d0a3dfa7b6f37e02fe48c0a035ccb6cac881770"},
+    {file = "newrelic-9.6.0-cp27-cp27mu-manylinux1_x86_64.whl", hash = "sha256:16fb3bfde6dca0edab358c2b083386e2e764c463d85ffeb41cd6ce7a279bd7f6"},
+    {file = "newrelic-9.6.0-cp27-cp27mu-manylinux2010_x86_64.whl", hash = "sha256:1ba2fc6ce0b6b9a399a1e5db7e480ba51b431cb3cc6ba136a4c0e76877cf972d"},
+    {file = "newrelic-9.6.0-cp310-cp310-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:7fe927f79db2dd5432a362aedde98543e93599b26d5c2e065bc563991be7f347"},
+    {file = "newrelic-9.6.0-cp310-cp310-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:3fefffff32e6605ddf26d51030ea1a41b9f7f606fccbb5f8d4b43c36d755acd1"},
+    {file = "newrelic-9.6.0-cp310-cp310-musllinux_1_1_aarch64.whl", hash = "sha256:0a68dd85a7cf4c5039ea94c8975f86a7c516dd492d8bf08976ab0a459918da9b"},
+    {file = "newrelic-9.6.0-cp310-cp310-musllinux_1_1_x86_64.whl", hash = "sha256:74a9a49ef596aa9f7560f6bb1480480b8f9b652c7e03de173ef06b0dc2355799"},
+    {file = "newrelic-9.6.0-cp311-cp311-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:26255aec6b29bc17e5e089bb18fbf004f4c765386ba61d1289681aa7ba538207"},
+    {file = "newrelic-9.6.0-cp311-cp311-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:c6f21f7a69294f64daa9be59c1c1e0eba889e85ed83afc67ed0a63c8efc9ff2b"},
+    {file = "newrelic-9.6.0-cp311-cp311-musllinux_1_1_aarch64.whl", hash = "sha256:5ecd44ff5b39138469778b5224a1a373867d21a0ca2389d093d99939cb422947"},
+    {file = "newrelic-9.6.0-cp311-cp311-musllinux_1_1_x86_64.whl", hash = "sha256:c6c4aa8b91dcb5403862c3e5efa57751a8b4e778576916bb22cafbfc03d47807"},
+    {file = "newrelic-9.6.0-cp312-cp312-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:6f02fb9166533f22fdb465f7a8d4b364178d94561b159cc9922f4d27491fd7d1"},
+    {file = "newrelic-9.6.0-cp312-cp312-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:703ee92dda983eb4dcbcc300750a815ff3a5401995c3cdd587ac785b6d747e0e"},
+    {file = "newrelic-9.6.0-cp312-cp312-musllinux_1_1_aarch64.whl", hash = "sha256:ce4646554246c6577f5aea358516ad5cf2c35fcef0cd16dbd01bbe89b19b4ccb"},
+    {file = "newrelic-9.6.0-cp312-cp312-musllinux_1_1_x86_64.whl", hash = "sha256:5fae1f3addb422629c4d3e9d011de40629b4d078073ad0517ad42d4ddc7e8441"},
+    {file = "newrelic-9.6.0-cp37-cp37m-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:333bd5aedb4f814447ac3aa1a0cc76910a64f13385aa6481a97f87585af52cbf"},
+    {file = "newrelic-9.6.0-cp37-cp37m-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:51a5aa22ce7813294ca5dc89a0d86ce4774bb9201028305975efdcf93ef36e0e"},
+    {file = "newrelic-9.6.0-cp37-cp37m-musllinux_1_1_aarch64.whl", hash = "sha256:01c0eb630bb18261241a37aa0a70cb6f706079a1f58f59f2bb64f26fda54ffc5"},
+    {file = "newrelic-9.6.0-cp37-cp37m-musllinux_1_1_x86_64.whl", hash = "sha256:eb82f31754dadd27676fe6f681b25db7af75eb854e332b92f1ea17584efc322c"},
+    {file = "newrelic-9.6.0-cp38-cp38-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:38256e67b2d295229240c29e9949cdae40c9ac987d51f569f57f52ed2aef027f"},
+    {file = "newrelic-9.6.0-cp38-cp38-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:f681c005b1d44ec01b3fe1a7b4ec589572f681f27130ea367155ac0245e133d4"},
+    {file = "newrelic-9.6.0-cp38-cp38-musllinux_1_1_aarch64.whl", hash = "sha256:23d54298bc0a936a17e25fdca52c2eefbc50966985738e31d62cfe12ea3f60ba"},
+    {file = "newrelic-9.6.0-cp38-cp38-musllinux_1_1_x86_64.whl", hash = "sha256:f346aeb418c9da6cff4382cb4f50d314ae5126a6a6037f01224b0072eb30ff49"},
+    {file = "newrelic-9.6.0-cp39-cp39-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:26560dba7cd36c5c787e3dfd6c3c5d1e8e8605c82dc7ffee143880456d8650e5"},
+    {file = "newrelic-9.6.0-cp39-cp39-manylinux_2_5_x86_64.manylinux1_x86_64.manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:d168349041922f206b72fa30a930c0752d8b76b4a2fd7774d4cb2843aa804e32"},
+    {file = "newrelic-9.6.0-cp39-cp39-musllinux_1_1_aarch64.whl", hash = "sha256:72b378b4aa4a52d2ac14be962f0de747f573b9912365981c0b3fc16bd12b5133"},
+    {file = "newrelic-9.6.0-cp39-cp39-musllinux_1_1_x86_64.whl", hash = "sha256:5ab342ab7e3189e244e44238aa8563eeff3a5b5896b77d2d4dbf2c5d0bfe7d73"},
+    {file = "newrelic-9.6.0.tar.gz", hash = "sha256:3db642583cfee951f185696fe365b41d8aff733b23867e88de97de114e3cfcf8"},
 ]
 
 [package.extras]
@@ -2466,6 +2476,7 @@ files = [
     {file = "PyYAML-6.0.1-cp311-cp311-win_amd64.whl", hash = "sha256:bf07ee2fef7014951eeb99f56f39c9bb4af143d8aa3c21b1677805985307da34"},
     {file = "PyYAML-6.0.1-cp312-cp312-macosx_10_9_x86_64.whl", hash = "sha256:855fb52b0dc35af121542a76b9a84f8d1cd886ea97c84703eaa6d88e37a2ad28"},
     {file = "PyYAML-6.0.1-cp312-cp312-macosx_11_0_arm64.whl", hash = "sha256:40df9b996c2b73138957fe23a16a4f0ba614f4c0efce1e9406a184b6d07fa3a9"},
+    {file = "PyYAML-6.0.1-cp312-cp312-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:a08c6f0fe150303c1c6b71ebcd7213c2858041a7e01975da3a99aed1e7a378ef"},
     {file = "PyYAML-6.0.1-cp312-cp312-manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:6c22bec3fbe2524cde73d7ada88f6566758a8f7227bfbf93a408a9d86bcc12a0"},
     {file = "PyYAML-6.0.1-cp312-cp312-musllinux_1_1_x86_64.whl", hash = "sha256:8d4e9c88387b0f5c7d5f281e55304de64cf7f9c0021a3525bd3b1c542da3b0e4"},
     {file = "PyYAML-6.0.1-cp312-cp312-win32.whl", hash = "sha256:d483d2cdf104e7c9fa60c544d92981f12ad66a457afae824d146093b8c294c54"},
diff --git a/tests/app/main/views/test_dashboard.py b/tests/app/main/views/test_dashboard.py
index b15e55a48..ff851dfed 100644
--- a/tests/app/main/views/test_dashboard.py
+++ b/tests/app/main/views/test_dashboard.py
@@ -992,8 +992,8 @@ def test_usage_page(
 
     sms_column = normalize_spaces(annual_usage[0].text)
     assert (
-        "You have sent 251,800 messages of your 250,000 free messages allowance. You have 0 messages remaining."
-        in sms_column
+        "You have sent 251,800 text message parts of your 250,000 free message parts allowance."
+        " You have 0 message parts remaining." in sms_column
     )
     assert "$29.85 spent" not in sms_column
     assert "1,500 at 1.65 pence" not in sms_column
@@ -1029,8 +1029,8 @@ def test_usage_page_no_sms_spend(
     annual_usage = page.find_all("div", {"class": "keyline-block"})
     sms_column = normalize_spaces(annual_usage[0].text)
     assert (
-        "You have sent 1,000 messages of your 250,000 free messages allowance. You have 249,000 messages remaining."
-        in sms_column
+        "You have sent 1,000 text message parts of your 250,000 free message parts allowance."
+        " You have 249,000 message parts remaining." in sms_column
     )
     assert "$0.00 spent" not in sms_column
     assert "pence per message" not in sms_column
@@ -1106,7 +1106,7 @@ def test_usage_page_with_0_free_allowance(
     sms_column = normalize_spaces(annual_usage[0].text)
 
     assert (
-        "You have sent 251,800 messages of your 0 free messages allowance. You have"
+        "You have sent 251,800 text message parts of your 0 free message parts allowance. You have"
         in sms_column
     )
     assert "free allowance remaining" not in sms_column