If an email is marked as spam, Notify receives a ‘complaint’ from the email provider. We contact you if we receive a complaint about any of your emails. When this happens you should remove the recipient’s email address from your list.
+If an email is marked as spam, Notify receives a ‘complaint’ from the email provider. We’ll contact you if we receive a complaint about any of your emails. When this happens you should remove the recipient’s email address from your list.
Notify does not track open rates and click-throughs because there are privacy issues. Tracking emails without asking users for their consent risks breaching General Data Protection Regulations (GDPR).
-Every letter we send includes our printer’s address on the back of the envelope. It’s not possible to customise the return address.
Returned mail is securely destroyed by our printer.
-Each letter has a unique ID. Our printer sends us the ID of every letter they destroy. We contact you if the IDs match any of your letters. This is a partly manual process, so it can take a few weeks.
+Each letter has a unique ID. Our printer sends us the ID of every letter they destroy. We’ll contact you if the IDs match any of your letters. This is a partly manual process, so it can take a few weeks.
{% endblock %}