diff --git a/app/templates/views/message-status.html b/app/templates/views/message-status.html
index 6cb8e65ae..0f34b2a43 100644
--- a/app/templates/views/message-status.html
+++ b/app/templates/views/message-status.html
@@ -81,6 +81,7 @@
     ) %}
       {% for message_length, charge in [
         ('Sent', 'Notify has sent the letter to the provider to be printed.'),
+        ('Printed', 'The provider has printed the letter. Letters are printed at 5:30pm and dispatched the next working day.'), 
         ('Cancelled', 'Sending cancelled. Your letter will not be printed or dispatched.'),
         ('Technical failure', 'Notify had an unexpected error while sending the letter to our printing provider.'),
       ] %}