diff --git a/app/assets/stylesheets/components/banner.scss b/app/assets/stylesheets/components/banner.scss
index cd4e4504b..91842562f 100644
--- a/app/assets/stylesheets/components/banner.scss
+++ b/app/assets/stylesheets/components/banner.scss
@@ -142,3 +142,47 @@
   }
 
 }
+
+.banner-dashboard {
+
+  $baseline-shift: -5px;
+
+  display: block;
+  position: relative;
+  padding: $gutter-two-thirds 0;
+  border-top: 1px solid $border-colour;
+  border-bottom: 1px solid $border-colour;
+  margin-bottom: $gutter;
+  text-decoration: none;
+
+  &:focus {
+    border-color: $focus-colour;
+    box-shadow: 0 3px 0 0 $focus-colour, 0 -3px 0 0 $focus-colour;
+    color: $text-colour;
+  }
+
+  &-count {
+    @include bold-36;
+    padding-right: 5px;
+  }
+
+  &-count-label {
+    @include bold-24;
+    text-decoration: underline;
+    position: relative;
+    top: $baseline-shift;
+  }
+
+  &-meta {
+    @include core-19;
+    position: absolute;
+    right: 0;
+    bottom: $gutter-two-thirds - $baseline-shift;
+    text-align: right;
+  }
+
+  & + .banner-dashboard {
+    margin-top: -$gutter;
+    border-top: none;
+  }
+}
diff --git a/app/assets/stylesheets/components/show-more.scss b/app/assets/stylesheets/components/show-more.scss
index 8c26cdf56..56e89fb16 100644
--- a/app/assets/stylesheets/components/show-more.scss
+++ b/app/assets/stylesheets/components/show-more.scss
@@ -34,11 +34,6 @@
 
 }
 
-.show-more-empty {
-  @extend %show-more;
-  margin-top: -10px;
-}
-
 .show-more-no-border {
   @extend %show-more;
   border-top: 1px solid transparent;
diff --git a/app/templates/views/dashboard/_inbox.html b/app/templates/views/dashboard/_inbox.html
index 0e3f386b4..ae02d07cb 100644
--- a/app/templates/views/dashboard/_inbox.html
+++ b/app/templates/views/dashboard/_inbox.html
@@ -2,20 +2,18 @@
 
 <div class="ajax-block">
   {% if inbound_sms_summary != None %}
-    <div id="total-received" class="big-number-meta-wrapper">
-      {{
-        big_number_with_status(
-          inbound_sms_summary.count,
-          'text messages received',
-          link=url_for('.inbox', service_id=current_service.id),
-          show_failures=False
-        )
-      }}
-      <div class="big-number-meta">
-        {% if inbound_sms_summary.most_recent %}
+    <a id="total-received" class="banner-dashboard" href="{{ url_for('.inbox', service_id=current_service.id) }}">
+      <span class="banner-dashboard-count">
+        {{ inbound_sms_summary.count|format_thousands }}
+      </span>
+      <span class="banner-dashboard-count-label">
+        text messages received
+      </span>
+      {% if inbound_sms_summary.most_recent %}
+        <span class="banner-dashboard-meta">
           latest message {{ inbound_sms_summary.most_recent | format_delta }}
-        {% endif %}
-      </div>
-    </div>
+        </span>
+      {% endif %}
+    </a>
   {% endif %}
 </div>
diff --git a/tests/app/main/views/test_dashboard.py b/tests/app/main/views/test_dashboard.py
index 440042f8e..a75066840 100644
--- a/tests/app/main/views/test_dashboard.py
+++ b/tests/app/main/views/test_dashboard.py
@@ -222,11 +222,11 @@ def test_inbound_messages_shows_count_of_messages_when_there_are_messages(
         'main.service_dashboard',
         service_id=SERVICE_ONE_ID,
     )
-
+    banner = page.select_one('a.banner-dashboard')
     assert normalize_spaces(
-        page.select('.big-number-meta-wrapper')[0].text
-    ) == '99 text messages received latest message just now'
-    assert page.select('.big-number-meta-wrapper a')[0]['href'] == url_for(
+        banner.text
+    ) == '9,999 text messages received latest message just now'
+    assert banner['href'] == url_for(
         'main.inbox', service_id=SERVICE_ONE_ID
     )
 
@@ -248,9 +248,9 @@ def test_inbound_messages_shows_count_of_messages_when_there_are_no_messages(
         'main.service_dashboard',
         service_id=SERVICE_ONE_ID,
     )
-
-    assert normalize_spaces(page.select('.big-number-meta-wrapper')[0].text) == '0 text messages received'
-    assert page.select('.big-number-meta-wrapper a')[0]['href'] == url_for(
+    banner = page.select_one('a.banner-dashboard')
+    assert normalize_spaces(banner.text) == '0 text messages received'
+    assert banner['href'] == url_for(
         'main.inbox', service_id=SERVICE_ONE_ID
     )
 
diff --git a/tests/conftest.py b/tests/conftest.py
index 4adadb726..0bd693681 100644
--- a/tests/conftest.py
+++ b/tests/conftest.py
@@ -1959,7 +1959,7 @@ def mock_get_inbound_sms_summary(mocker):
         service_id,
     ):
         return {
-            'count': 99,
+            'count': 9999,
             'most_recent': datetime.utcnow().isoformat()
         }