diff --git a/app/templates/views/uploads/choose-file.html b/app/templates/views/uploads/choose-file.html
index 6f85310e6..cac740f7a 100644
--- a/app/templates/views/uploads/choose-file.html
+++ b/app/templates/views/uploads/choose-file.html
@@ -22,7 +22,8 @@
         'Upload a letter',
         back_link=url_for('main.uploads', service_id=current_service.id)
     ) }}
-      <p>If a reusable letter template does not meet your needs, you can upload and send a one-off letter instead.</p>
+    <p>Upload a single letter as a PDF and we'll print, pack and post it for you.</p>
+    <p>You can use this feature if you send a lot of one-off letters or if our reusable letter templates do not meet your needs.</p>
     {% endif %}
 
   <p>