diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index f285b72b8..0d273c76d 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -474,12 +474,17 @@ def get_service_verify_reply_to_address_partials(service_id, notification_id):
     first_email_address = current_service.count_email_reply_to_addresses == 0
     notification = notification_api_client.get_notification(current_app.config["NOTIFY_SERVICE_ID"], notification_id)
     replace = request.args.get('replace', False)
+    replace = False if replace == "False" else replace
+    existing_is_default = False
+    if replace:
+        existing = current_service.get_email_reply_to_address(replace)
+        existing_is_default = existing['is_default']
     verification_status = "pending"
     is_default = True if (request.args.get('is_default', False) == "True") else False
     if notification["status"] in DELIVERED_STATUSES:
         verification_status = "success"
         if notification["to"] not in [i["email_address"] for i in current_service.email_reply_to_addresses]:
-            if replace and replace != "False":
+            if replace:
                 service_api_client.update_reply_to_email_address(
                     current_service.id, replace, email_address=notification["to"], is_default=is_default
                 )
@@ -505,6 +510,7 @@ def get_service_verify_reply_to_address_partials(service_id, notification_id):
             notification_id=notification_id,
             verification_status=verification_status,
             is_default=is_default,
+            existing_is_default=existing_is_default,
             form=form,
             first_email_address=first_email_address,
             replace=replace
diff --git a/app/templates/views/service-settings/email-reply-to/_verify-updates.html b/app/templates/views/service-settings/email-reply-to/_verify-updates.html
index ce19444d7..ae6420c31 100644
--- a/app/templates/views/service-settings/email-reply-to/_verify-updates.html
+++ b/app/templates/views/service-settings/email-reply-to/_verify-updates.html
@@ -36,7 +36,7 @@
         </p>
       {% endcall %}
     </div>
-    {% if replace and replace != "False" %}
+    {% if replace %}
       {% set form_url = url_for('.service_edit_email_reply_to', service_id=service_id, reply_to_email_id=replace) %}
     {% else %}
       {% set form_url = url_for('.service_add_email_reply_to', service_id=service_id) %}
@@ -50,7 +50,7 @@
         safe_error_message=True,
         hint='This should be a shared inbox managed by your team, not your own email address'
       ) }}
-      {% if not first_email_address and not replace %}
+      {% if not first_email_address and not existing_is_default %}
         <div class="form-group">
           {{ checkbox(form.is_default) }}
         </div>
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index eb742153e..e19d06eec 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -2040,7 +2040,16 @@ def test_add_reply_to_email_address_sends_test_notification(
 ])
 @freeze_time("2018-06-01 11:11:00.061258")
 def test_service_verify_reply_to_address(
-    mocker, client_request, fake_uuid, status, expected_failure, expected_success, is_default, replace, expected_header
+    mocker,
+    client_request,
+    fake_uuid,
+    get_non_default_reply_to_email_address,
+    status,
+    expected_failure,
+    expected_success,
+    is_default,
+    replace,
+    expected_header
 ):
     notification = {
         "id": fake_uuid,