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Added feature flagging to each environment yml
This commit is contained in:
alexjanousekGSA
@@ -5,31 +5,42 @@
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</h3>
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<ul class="usa-card-group">
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{% for item in card_contents %}
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<li class="usa-card grid-col tablet:grid-col-4">
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<li class="usa-card grid-col tablet:grid-col-4 {% if item.link %}linked-card linked-content{% endif %}">
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<div class="usa-card__container">
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{% if item.card_heading %}
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<div class="usa-card__header">{% if condition %}
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<div class="usa-card__header">
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{% if item.link %}
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<a href="{{ item.link }}" class="guidance_link">
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{% endif %}
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<h4
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class="usa-card__heading {% if text_align != 'left' or text_align is not defined %}text-center{% else %}text-left{% endif %} {% if item.link %}linked-card{% endif %}">
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{{ item.card_heading }}
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</h4>
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{% if item.link %}
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</a>
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{% endif %}
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<h4
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class="usa-card__heading {% if text_align != 'left' or text_align is not defined %}text-center{% else %}text-left{% endif %}">
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{{item.card_heading}}
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</h4>
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</div>
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{% endif %}
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{% if item.image_src %}
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{% if item.svg_src or item.image_src%}
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<div class="usa-card__media usa-card__media--inset">
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{% if item.svg_src %}
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<svg aria-hidden="true" focusable="false" role="img" class="guidance_card_img">
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<use xlink:href="{{asset_url('images/guidance-card-sprite.svg')}}#{{item.svg_src}}"></use>
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</svg>
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{% endif %}
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{% if item.image_src %}
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<img class="guidance_card_img" src="{{item.image_src}}" alt="{{item.card_heading}} image" />
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{% endif %}
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</div>
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{% endif %}
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{% if item.p_text %}
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<div class="usa-card__body">
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<p class="{% if text_align != 'left' or text_align is not defined %}text-center{% else %}text-left{% endif %}">
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<p
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class="{% if text_align != 'left' or text_align is not defined %}text-center{% else %}text-left{% endif %} {% if item.link %}linked-card{% endif %}">
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{{item.p_text|safe}}
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</p>
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</div>
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{% endif %}
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</div>
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</li>
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{% endfor %}
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@@ -25,7 +25,7 @@
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{% if job.scheduled_for %}
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<div class="usa-alert usa-alert--info">
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<div class="usa-alert__body">
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<h4 class="usa-alert__heading">Your text has been scheduled</h4>
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<h2 class="usa-alert__heading">Your text has been scheduled</h2>
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<p class="usa-alert__text">
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{{ job.template_name }} - {{ current_service.name }} was scheduled on {{ job.scheduled_for|format_datetime_normal }} by {{ job.created_by.name }}
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</p>
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@@ -35,7 +35,7 @@
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{% else %}
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<div class="usa-alert usa-alert--success">
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<div class="usa-alert__body">
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<h4 class="usa-alert__heading">Your text has been sent</h4>
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<h2 class="usa-alert__heading">Your text has been sent</h2>
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<p class="usa-alert__text">
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{{ job.template_name }} - {{ current_service.name }} was sent on {% if job.processing_started %}
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{{ job.processing_started|format_datetime_table }} {% else %}
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@@ -21,58 +21,125 @@
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<p>
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When the <a
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href="https://www.cbpp.org/research/food-assistance/targeted-text-message-outreach-can-increase-wic-enrollment-pilots-show"
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target="_blank">Center
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on Budget and Policy Priorities</a> studied WIC, they found key learnings about the quantity of messages
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delivered, how people engage with messages, and how they take action.
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</p>
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<h3>Message delivery</h3>
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<p class="font-body-lg text-light">Benchmark: <span class="text-bold">80%</span> of texts are successfully delivered
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</p>
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<p>
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You may discover that some numbers are temporarily or permanently unavailable due to service being discontinued,
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numbers changing, or being a landline.
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target="_blank">Center on Budget and Policy Priorities</a> studied WIC, they found key learnings about the
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quantity of messages delivered, how people engage with messages, and how they take action.
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</p>
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<h3>Engagement</h3>
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<p class="font-body-lg text-light">Benchmark: Engagement rates with texts ranged from <span
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class="text-bold">17%</span>
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to <span class="text-bold">26%</span></p>
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<p>
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The highest rate of engagement with a text comes within hours of sending. Engagement rates include any kind of
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action taken due to a text, including replying “STOP” to prevent future texts.
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<h3 class="padding-left-5">Message delivery</h3>
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<p class="font-body-lg text-light padding-left-5">Benchmark: <span class="text-bold">80%</span> of texts are
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successfully delivered
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</p>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>
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You may discover that some numbers are temporarily or permanently unavailable due to service being
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discontinued,
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numbers changing, or being a landline.
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</p>
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</li>
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</ul>
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</div>
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<h3>Appointment requests</h3>
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<p class="font-body-lg text-light">Benchmark: Requesting appointments after receiving texts ranged from <span
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class="text-bold">4%</span> to <span class="text-bold">9%</span></p>
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<p>
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Requesting appointments is a specific type of engagement. Provide a phone number or link to an online appointment
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request form.
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</p>
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<h3 class="padding-left-5">Engagement</h3>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">Benchmark: Engagement rates with texts ranged from <span
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class="text-bold">17%</span>
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to <span class="text-bold">26%</span></p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>
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The highest rate of engagement with a text comes within hours of sending. Engagement rates include any kind
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of
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action taken due to a text, including replying “STOP” to prevent future texts.
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</p>
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</li>
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</ul>
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</div>
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<h3 class="padding-left-5">Appointment requests</h3>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">Benchmark: Requesting appointments after receiving texts ranged
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from <span class="text-bold">4%</span> to <span class="text-bold">9%</span></p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>
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Requesting appointments is a specific type of engagement. Provide a phone number or link to an online
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appointment
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request form.
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</p>
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</li>
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</ul>
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</div>
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<p>
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The Code for America’s Texting Playbook reported specific learnings around appointment reminders, completing
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The <a href="https://codeforamerica.org/resources/texting-playbook/" target="_blank">Code for America’s Texting
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Playbook</a>
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reported specific learnings around appointment reminders, completing
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document submission, and maintenance reminders.
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</p>
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<h3>Appointment reminders</h3>
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<p class="font-body-lg text-light">Benchmark: Clients were <span class="text-bold">79%</span> more likely to keep
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their appointment after receiving a text reminder.</p>
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<p>You will likely see more completed appointments.</p>
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<h3 class="padding-left-5">Appointment reminders</h3>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">Benchmark: Clients were <span class="text-bold">79%</span> more
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likely
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to keep
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their appointment after receiving a text reminder.</p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>You will likely see more completed appointments.</p>
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</li>
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</ul>
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</div>
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<p class="font-body-lg text-light">Benchmark: Clients were <span class="text-bold">55%</span> more likely to complete
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an interview after receiving an interview reminder</p>
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<p>You will likely see more completed interviews.</p>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">Benchmark: Clients were <span class="text-bold">55%</span> more
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likely
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to complete
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an interview after receiving an interview reminder</p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>You will likely see more completed interviews.</p>
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</li>
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</ul>
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</div>
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<h3>Document submission</h3>
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<p class="font-body-lg text-light">
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Benchmark: Clients were <span class="text-bold">6%</span> more likely to complete document submission after
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receiving a customized list of required documents via text
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</p>
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<p>To encourage response, provide a custom list of the needed documents and information about how to submit them. </p>
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<h3 class="padding-left-5">Document submission</h3>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">
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Benchmark: Clients were <span class="text-bold">6%</span> more likely to complete document submission after
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receiving a customized list of required documents via text
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</p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>To encourage response, provide a custom list of the needed documents and information about how to submit
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them.
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</p>
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</li>
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</ul>
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</div>
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<h3>Reminders</h3>
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<p class="font-body-lg text-light">Benchmark: Text reminders improved case maintenance rates by <span
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class="text-bold">21%</span></p>
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<p>You may see less turnover in your case rates.</p>
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<h3 class="padding-left-5">Reminders</h3>
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<div class="measure-4 padding-left-5">
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<p class="font-body-lg text-light">Benchmark: Text reminders improved case maintenance rates by <span
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class="text-bold">21%</span></p>
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</div>
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<div class="padding-left-2 measure-4">
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<ul>
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<li>
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<p>You may see less turnover in your case rates.</p>
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</li>
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</ul>
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</div>
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</section>
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{% endblock %}
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@@ -9,43 +9,50 @@ Guidance
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<section class="usa-prose">
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<h1>Guidance</h1>
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<p class="font-sans-lg text-base">For texting the public</p>
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<p>Effectively reaching your audience and supporting your program’s goals starts with strategically planning out what text messages can help you achieve and how to approach a thoughtful rollout.
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<p>Effectively reaching your audience and supporting your program’s goals starts with strategically planning out what
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text messages can help you achieve and how to approach a thoughtful rollout.
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</p>
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<p>This set of best practices will help you get an effective texting initiative up and running.</p>
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{% set card_header = "Key elements of a texting campaign" %}
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{% set card_contents = [
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{
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"image_src": asset_url('images/goal.svg'),
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"card_heading": "Establish clear goals",
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"p_text": "Start with a singular purpose. Make explicit what you want to achieve.",
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},
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{
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"image_src": asset_url('images/compliant.svg'),
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"card_heading": "Follow rules & regulations",
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"p_text": "Understand what is required when texting the public.",
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},
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{
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"image_src": asset_url('images/trust.svg'),
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"card_heading": "Establish trust",
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"p_text": "Help your audience anticipate and welcome your texts.",
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},
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{
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"image_src": asset_url('images/runner.svg'),
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"card_heading": "Write texts that provoke action",
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"p_text": "Help your audience know what to do with the information you send.",
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},
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{
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"image_src": asset_url('images/language.svg'),
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"card_heading": "Send texts in multiple languages",
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"p_text": "What to know as you plan translated texts.",
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},
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{
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"image_src": asset_url('images/chart.svg'),
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"card_heading": "Measure performance with benchmarking",
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"p_text": "Learn how effective your texting program can be.",
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}
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{
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"svg_src": "goal",
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"card_heading": "Establish clear goals",
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"p_text": "Start with a singular purpose. Make explicit what you want to achieve.",
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"link": "/guidance/clear-goals"
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},
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{
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"svg_src": "compliant",
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"card_heading": "Follow rules & regulations",
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"p_text": "Understand what is required when texting the public.",
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"link": "/guidance/rules-and-regulations"
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},
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{
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"svg_src": "trust",
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"card_heading": "Establish trust",
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"p_text": "Help your audience anticipate and welcome your texts.",
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"link": "/guidance/establish-trust"
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},
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{
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"svg_src": "runner",
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"card_heading": "Write texts that provoke action",
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"p_text": "Help your audience know what to do with the information you send.",
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"link": "/guidance/write-for-action"
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},
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{
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"svg_src": "language",
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"card_heading": "Send texts in multiple languages",
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"p_text": "What to know as you plan translated texts.",
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"link": "/guidance/multiple-languages"
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},
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{
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"svg_src": "chart",
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"card_heading": "Measure performance with benchmarking",
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"p_text": "Learn how effective your texting program can be.",
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"link": "/guidance/benchmark-performance"
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}
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] %}
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{% with card_header=card_header, card_contents=card_contents %}{% include "components/guidance/cards.html" %}{%
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@@ -60,7 +60,7 @@
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</ol>
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</div>
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</li>
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<li class="usa-card flex-1 usa-card--media-right width-full">
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<li class="flex-1 usa-card--media-right width-full">
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<div class="usa-card__container border-0 width-full">
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<img class="width-full" src="{{ asset_url('images/phone_grey.svg') }}" role="img" alt="Phone" />
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<div class="position-absolute flex text-cener padding-5 padding-top-9">
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