diff --git a/app/templates/views/service-settings.html b/app/templates/views/service-settings.html
index ebce22710..0ff3f50e3 100644
--- a/app/templates/views/service-settings.html
+++ b/app/templates/views/service-settings.html
@@ -45,7 +45,8 @@
 
           {% call row() %}
             {{ text_field('Email reply to address') }}
-            {% call field() %}
+            {% call field(status='default' if default_reply_to_email_address == "None" else '') %}
+
               {{ default_reply_to_email_address }}
               {% if reply_to_email_address_count > 1 %}
                 <div class="hint">
diff --git a/app/templates/views/service-settings/email_reply_to.html b/app/templates/views/service-settings/email_reply_to.html
index baa3f035a..99b49b82a 100644
--- a/app/templates/views/service-settings/email_reply_to.html
+++ b/app/templates/views/service-settings/email_reply_to.html
@@ -22,7 +22,7 @@
   <div class="bottom-gutter-3-2 body-copy-table">
     {% call(item, row_number) list_table(
       reply_to_email_addresses,
-      empty_message="You haven’t added any email addresses yet.",
+      empty_message="You haven’t added any email reply to addresses yet",
       caption="Reply to email addresses",
       caption_visible=false,
       field_headings=[
@@ -39,7 +39,27 @@
             </span>
           {% endif %}
         {% endcall %}
-		{{ edit_field('Change', url_for('.service_edit_email_reply_to', service_id =current_service.id, reply_to_email_id = item.id)) }}        
+		{{ edit_field('Change', url_for('.service_edit_email_reply_to', service_id =current_service.id, reply_to_email_id = item.id)) }}
     {% endcall %}
   </div>
-{% endblock %}
\ No newline at end of file
+  <div class="grid-row">
+    <div class="column-five-sixths">
+      <p>
+        Your emails will be sent from
+        {{ current_service.email_from }}@notifications.service.gov.uk
+      </p>
+      <p>
+        This is so they have the best chance of being delivered.
+        This email address can’t receive replies.
+      </p>
+      <p>
+        Set up separate email addresses to receive replies
+        from your users.
+        {% if current_service.restricted and not reply_to_email_addresses %}
+          Your service can’t go live until you’ve added at least one
+          reply to address.
+        {% endif %}
+      </p>
+    </div>
+  </div>
+{% endblock %}
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index e720f01c6..7e97eced7 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -713,7 +713,7 @@ def test_no_reply_to_email_addresses_message_shows(
         service_id=SERVICE_ONE_ID
     )
 
-    assert normalize_spaces(page.select('tbody tr')[0].text) == "You haven’t added any email addresses yet."
+    assert normalize_spaces(page.select('tbody tr')[0].text) == "You haven’t added any email reply to addresses yet"
     assert len(page.select('tbody tr')) == 1