diff --git a/app/assets/stylesheets/components/email-message.scss b/app/assets/stylesheets/components/email-message.scss
index 860b3d99e..c8b9bbee3 100644
--- a/app/assets/stylesheets/components/email-message.scss
+++ b/app/assets/stylesheets/components/email-message.scss
@@ -17,6 +17,7 @@
       @include core-19;
       border-bottom: 0;
       border-top: 1px solid $border-colour;
+      vertical-align: top;
     }
 
     th {
diff --git a/app/main/views/jobs.py b/app/main/views/jobs.py
index 093c91163..24949756e 100644
--- a/app/main/views/jobs.py
+++ b/app/main/views/jobs.py
@@ -40,6 +40,7 @@ def view_job(service_id, job_id):
     service = services_dao.get_service_by_id_or_404(service_id)
     try:
         job = job_api_client.get_job(service_id, job_id)['data']
+        template = templates_dao.get_service_template_or_404(service_id, job['template'])['data']
         notifications = notification_api_client.get_notifications_for_service(service_id, job_id)
         finished = job['status'] == 'finished'
         return render_template(
@@ -55,11 +56,11 @@ def view_job(service_id, job_id):
             finished_at=job['updated_at'] if finished else None,
             uploaded_file_name=job['original_file_name'],
             template=Template(
-                templates_dao.get_service_template_or_404(service_id, job['template'])['data'],
-                prefix=service['name']
+                template,
+                prefix=service['name'] if template['template_type'] == 'sms' else ''
             ),
             service_id=service_id,
-            from_name=service['name'],
+            service=service,
             job_id=job_id
         )
     except HTTPError as e:
diff --git a/app/main/views/send.py b/app/main/views/send.py
index 27d1ffe4d..b7578afa5 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -43,6 +43,19 @@ manage_templates_page_headings = {
 }
 
 
+def get_send_button_text(template_type, number_of_messages):
+    if 1 == number_of_messages:
+        return {
+            'email': 'Send 1 email',
+            'sms': 'Send 1 text message'
+        }[template_type]
+    else:
+        return {
+            'email': 'Send {} emails',
+            'sms': 'Send {} text messages'
+        }[template_type].format(number_of_messages)
+
+
 def get_page_headings(template_type):
     # User has manage_service role
     if current_user.has_permissions(['send_texts', 'send_emails', 'send_letters']):
@@ -203,12 +216,14 @@ def check_messages(service_id, upload_id):
     if not contents:
         flash('There was a problem reading your upload file')
 
+    template = templates_dao.get_service_template_or_404(
+        service_id,
+        session['upload_data'].get('template_id')
+    )['data']
+
     template = Template(
-        templates_dao.get_service_template_or_404(
-            service_id,
-            session['upload_data'].get('template_id')
-        )['data'],
-        prefix=service['name']
+        template,
+        prefix=service['name'] if template['template_type'] == 'sms' else ''
     )
 
     recipients = RecipientCSV(
@@ -233,6 +248,7 @@ def check_messages(service_id, upload_id):
         count_of_recipients=session['upload_data']['notification_count'],
         count_of_displayed_recipients=len(list(recipients.rows_annotated_and_truncated)),
         original_file_name=session['upload_data'].get('original_file_name'),
+        send_button_text=get_send_button_text(template.template_type, session['upload_data']['notification_count']),
         service_id=service_id,
         service=service,
         form=CsvUploadForm()
diff --git a/app/templates/views/check.html b/app/templates/views/check.html
index e48229b55..13b9e86a3 100644
--- a/app/templates/views/check.html
+++ b/app/templates/views/check.html
@@ -66,7 +66,7 @@
   {% else %}
     <form method="post" enctype="multipart/form-data">
       <input type="hidden" name="csrf_token" value="{{ csrf_token() }}" />
-      <input type="submit" class="button" value="{{ "Send {} message{}".format(count_of_recipients, '' if count_of_recipients == 1 else 's') }}" />
+      <input type="submit" class="button" value="{{ send_button_text }}" />
       <a href="{{url_for('.send_messages', service_id=service_id, template_id=template.id)}}" class="page-footer-back-link">Back</a>
     </form>
   {% endif %}
diff --git a/app/templates/views/jobs/job.html b/app/templates/views/jobs/job.html
index 3af945de8..ddec1812b 100644
--- a/app/templates/views/jobs/job.html
+++ b/app/templates/views/jobs/job.html
@@ -24,9 +24,9 @@
     {% elif 'email' == template.template_type %}
       {{ email_message(
         template.subject,
-        template,
+        template.formatted_as_markup,
         from_address='{}@notifications.service.gov.uk'.format(service.email_from),
-        from_name=from_name
+        from_name=service.name
       )}}
     {% endif %}