diff --git a/app/templates/views/delivery-and-failure.html b/app/templates/views/delivery-and-failure.html
index eb409e73f..a5050a7e3 100644
--- a/app/templates/views/delivery-and-failure.html
+++ b/app/templates/views/delivery-and-failure.html
@@ -25,9 +25,9 @@ Delivery and failure – GOV.UK Notify
 
     <h2 id="sending" class="heading-medium">Sending</h2>
 
-    <p>All new messages start with the state ‘Sending’.</p>
+    <p>All messages start in the ‘Sending’ state.</p>
 
-    <p>This means that we have accepted the message, the message is waiting in a queue to be sent to our email or text message delivery partners.</p>
+    <p>This means that we have accepted the message. It’s waiting in a queue to be sent to our email or text message delivery partners.</p>
 
     <h2 id="delivered" class="heading-medium">Delivered</h2>