diff --git a/app/templates/views/information-security.html b/app/templates/views/information-security.html
index 2075e8702..78fc29fbd 100644
--- a/app/templates/views/information-security.html
+++ b/app/templates/views/information-security.html
@@ -142,7 +142,7 @@ Information security guidelines – GOV.UK Notify
  
       <h3 class="heading-small" id="guideline-name">Include the user’s name – it makes phishing more difficult</h3>
 
-      <p>Start your message by addressing the user. For example, 'Hi Alice Smith', or 'Dear Bob Jones'. Including this extra piece of information makes phishing more difficult.</p>
+      <p>Start your message by addressing the user. For example, ‘Hi Alice Smith’, or ‘Dear Bob Jones’. Including this extra piece of information makes phishing more difficult.</p>
 
       <h3 class="heading-small" id="guideline-technical">Use technical approaches to improve privacy and prevent phishing</h3>