diff --git a/app/main/views/dashboard.py b/app/main/views/dashboard.py
index cc14d043b..7c3173b26 100644
--- a/app/main/views/dashboard.py
+++ b/app/main/views/dashboard.py
@@ -11,7 +11,7 @@ from flask import (
     session,
     url_for,
 )
-from flask_login import login_required
+from flask_login import current_user, login_required
 from werkzeug.utils import redirect
 
 from app import (
@@ -52,16 +52,19 @@ def temp_service_history(service_id):
 
 @main.route("/services/<service_id>/dashboard")
 @login_required
-@user_has_permissions('view_activity')
+@user_has_permissions('view_activity', 'send_messages')
 def old_service_dashboard(service_id):
     return redirect(url_for('.service_dashboard', service_id=service_id))
 
 
 @main.route("/services/<service_id>")
 @login_required
-@user_has_permissions('view_activity')
+@user_has_permissions('view_activity', 'send_messages')
 def service_dashboard(service_id):
 
+    if not current_user.has_permissions('view_activity'):
+        return redirect(url_for('main.choose_template', service_id=service_id))
+
     if session.get('invited_user'):
         session.pop('invited_user', None)
         session['service_id'] = service_id
diff --git a/tests/app/main/views/test_dashboard.py b/tests/app/main/views/test_dashboard.py
index c5fdab8c1..fac07b2e5 100644
--- a/tests/app/main/views/test_dashboard.py
+++ b/tests/app/main/views/test_dashboard.py
@@ -23,6 +23,8 @@ from tests import (
 )
 from tests.conftest import (
     SERVICE_ONE_ID,
+    active_caseworking_user,
+    active_user_view_permissions,
     mock_get_inbound_sms_summary,
     mock_get_inbound_sms_summary_with_no_messages,
     normalize_spaces,
@@ -57,10 +59,17 @@ stub_template_stats = [
 ]
 
 
+@pytest.mark.parametrize('user', (
+    active_user_view_permissions,
+    active_caseworking_user,
+))
 def test_redirect_from_old_dashboard(
-    logged_in_client
+    logged_in_client,
+    user,
+    mocker,
+    fake_uuid,
 ):
-
+    mocker.patch('app.user_api_client.get_user', return_value=user(fake_uuid))
     expected_location = 'http://localhost/services/{}'.format(SERVICE_ONE_ID)
 
     response = logged_in_client.get('/services/{}/dashboard'.format(SERVICE_ONE_ID))
@@ -70,6 +79,24 @@ def test_redirect_from_old_dashboard(
     assert expected_location == url_for('main.service_dashboard', service_id=SERVICE_ONE_ID, _external=True)
 
 
+def test_redirect_caseworkers_to_templates(
+    client_request,
+    mocker,
+    active_caseworking_user,
+):
+    mocker.patch('app.user_api_client.get_user', return_value=active_caseworking_user)
+    client_request.get(
+        'main.service_dashboard',
+        service_id=SERVICE_ONE_ID,
+        _expected_status=302,
+        _expected_redirect=url_for(
+            'main.choose_template',
+            service_id=SERVICE_ONE_ID,
+            _external=True,
+        )
+    )
+
+
 def test_get_started(
     logged_in_client,
     mocker,