diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index 614f861d9..34081cdbb 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -391,7 +391,7 @@ def service_add_email_reply_to(service_id):
                 service_id, form.email_address.data
             )["data"]["id"]
         except HTTPError as e:
-            error_msg = "Your service already uses '{}' as an email reply-to address.".format(form.email_address.data)
+            error_msg = "Your service already uses ‘{}’ as an email reply-to address.".format(form.email_address.data)
             if e.status_code == 400 and error_msg == e.message:
                 flash(error_msg, 'error')
                 return redirect(url_for('.service_email_reply_to', service_id=service_id))
@@ -519,7 +519,7 @@ def service_edit_email_reply_to(service_id, reply_to_email_id):
                 service_id, form.email_address.data
             )["data"]["id"]
         except HTTPError as e:
-            error_msg = "Your service already uses ‘{}’ as a reply-to email address.".format(form.email_address.data)
+            error_msg = "Your service already uses ‘{}’ as an email reply-to address.".format(form.email_address.data)
             if e.status_code == 400 and error_msg == e.message:
                 flash(error_msg, 'error')
                 return redirect(url_for('.service_email_reply_to', service_id=service_id))