diff --git a/app/main/views/send.py b/app/main/views/send.py
index 2ace356f7..065862ce2 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -498,9 +498,18 @@ def send_test_preview(service_id, template_id, filetype):
 )
 @user_has_permissions('send_messages')
 def choose_from_contact_list(service_id, template_id):
+    db_template = current_service.get_template_with_user_permission_or_403(
+        template_id, current_user
+    )
+    template = get_template(
+        db_template, current_service,
+    )
     return render_template(
         'views/send-contact-list.html',
-        contact_lists=ContactLists(current_service.id),
+        contact_lists=ContactLists(
+            current_service.id,
+            template_type=template.template_type,
+        ),
         template=current_service.get_template(template_id),
     )
 
diff --git a/app/models/contact_list.py b/app/models/contact_list.py
index b617a4463..c781df97f 100644
--- a/app/models/contact_list.py
+++ b/app/models/contact_list.py
@@ -125,5 +125,13 @@ class ContactList(JSONModel):
 
 
 class ContactLists(ModelList):
+
     client_method = contact_list_api_client.get_contact_lists
     model = ContactList
+
+    def __init__(self, service_id, template_type=None):
+        super().__init__(service_id)
+        self.items = [
+            item for item in self.items
+            if template_type in {item['template_type'], None}
+        ]
diff --git a/app/templates/views/send-contact-list.html b/app/templates/views/send-contact-list.html
index 6bf5c9e01..1827485a0 100644
--- a/app/templates/views/send-contact-list.html
+++ b/app/templates/views/send-contact-list.html
@@ -15,39 +15,48 @@
     back_link=url_for('.send_one_off', service_id=current_service.id, template_id=template.id)
   ) }}
 
-  <div class='dashboard-table ajax-block-container'>
-    {% call(item, row_number) list_table(
-      contact_lists,
-      caption="Existing contact lists",
-      caption_visible=False,
-      empty_message=(
-        'You don’t have any contact lists yet'
-      ),
-      field_headings=[
-        'File',
-        'Status'
-      ],
-      field_headings_visible=False
-    ) %}
-      {% call row_heading() %}
-        <div class="file-list">
-          <a class="file-list-filename-large govuk-link govuk-link--no-visited-state" href="{{ url_for('main.send_from_contact_list', service_id=current_service.id, template_id=template.id, contact_list_id=item.id) }}">{{ item.original_file_name }}</a>
-          <span class="file-list-hint">
-            Uploaded {{ item.created_at|format_datetime_relative }}
-          </span>
-        </div>
-      {% endcall %}
-      {% call field() %}
-        {{ big_number(
-          item.row_count,
-          smallest=True,
-          label=recipient_count_label(
+  {% if contact_lists %}
+    <div class='dashboard-table ajax-block-container'>
+      {% call(item, row_number) list_table(
+        contact_lists,
+        caption="Existing contact lists",
+        caption_visible=False,
+        empty_message=(
+          'You don’t have any contact lists yet'
+        ),
+        field_headings=[
+          'File',
+          'Status'
+        ],
+        field_headings_visible=False
+      ) %}
+        {% call row_heading() %}
+          <div class="file-list">
+            <a class="file-list-filename-large govuk-link govuk-link--no-visited-state" href="{{ url_for('main.send_from_contact_list', service_id=current_service.id, template_id=template.id, contact_list_id=item.id) }}">{{ item.original_file_name }}</a>
+            <span class="file-list-hint">
+              Uploaded {{ item.created_at|format_datetime_relative }}
+            </span>
+          </div>
+        {% endcall %}
+        {% call field() %}
+          {{ big_number(
             item.row_count,
-            item.template_type
-          )
-        ) }}
+            smallest=True,
+            label=recipient_count_label(
+              item.row_count,
+              item.template_type
+            )
+          ) }}
+        {% endcall %}
       {% endcall %}
-    {% endcall %}
-  </div>
+    </div>
+  {% else %}
+    <p class="govuk-body">
+      You have not saved any lists of {{ recipient_count_label(99, template.template_type) }} yet.
+    </p>
+    <p class="govuk-body">
+      To upload and save a new contact list, go to the <a class="govuk-link govuk-link--no-visited-state" href="{{ url_for('main.uploads', service_id=current_service.id) }}">uploads</a> page.
+    </p>
+  {% endif %}
 
 {% endblock %}
diff --git a/tests/app/main/views/test_send.py b/tests/app/main/views/test_send.py
index 01eae7d22..db80d72d6 100644
--- a/tests/app/main/views/test_send.py
+++ b/tests/app/main/views/test_send.py
@@ -3839,37 +3839,96 @@ def test_redirects_to_template_if_job_exists_already(
     )
 
 
+@pytest.mark.parametrize((
+    'template_type, '
+    'expected_list_id, '
+    'expected_filename, '
+    'expected_time, '
+    'expected_count'
+), (
+    (
+        'email',
+        '6ce466d0-fd6a-11e5-82f5-e0accb9d11a6',
+        'EmergencyContactList.xls',
+        'Uploaded today at 10:59am',
+        '100 email addresses',
+    ),
+    (
+        'sms',
+        'd7b0bd1a-d1c7-4621-be5c-3c1b4278a2ad',
+        'phone number list.csv',
+        'Uploaded today at 1:00pm',
+        '123 phone numbers',
+    ),
+))
 @freeze_time('2020-03-13 13:00')
 def test_choose_from_contact_list(
     mocker,
     client_request,
-    mock_get_service_template,
     mock_get_contact_lists,
     fake_uuid,
+    template_type,
+    expected_list_id,
+    expected_filename,
+    expected_time,
+    expected_count,
 ):
+    template = create_template(template_type=template_type)
+    mocker.patch(
+        'app.service_api_client.get_service_template',
+        return_value={'data': template},
+    )
     page = client_request.get(
         'main.choose_from_contact_list',
         service_id=SERVICE_ONE_ID,
         template_id=fake_uuid,
     )
-    assert len(page.select('.file-list-filename-large')) == 2
+    assert len(page.select('.file-list-filename-large')) == 1
     assert normalize_spaces(page.select_one('.file-list-filename-large').text) == (
-        'EmergencyContactList.xls'
+        expected_filename
     )
     assert page.select_one('a.file-list-filename-large')['href'] == url_for(
         'main.send_from_contact_list',
         service_id=SERVICE_ONE_ID,
-        template_id=fake_uuid,
-        contact_list_id=fake_uuid,
+        template_id=template['id'],
+        contact_list_id=expected_list_id,
     )
     assert normalize_spaces(page.select_one('.file-list-hint').text) == (
-        'Uploaded today at 10:59am'
+        expected_time
     )
     assert normalize_spaces(page.select_one('.big-number-smallest').text) == (
-        '100 email addresses'
+        expected_count
     )
 
 
+def test_choose_from_contact_list_with_no_lists(
+    mocker,
+    client_request,
+    mock_get_service_template,
+    fake_uuid,
+):
+    mocker.patch(
+        'app.models.contact_list.ContactLists.client_method',
+        return_value=[],
+    )
+    page = client_request.get(
+        'main.choose_from_contact_list',
+        service_id=SERVICE_ONE_ID,
+        template_id=fake_uuid,
+    )
+    assert [
+        normalize_spaces(p.text) for p in page.select('main p')
+    ] == [
+        'You have not saved any lists of phone numbers yet.',
+        'To upload and save a new contact list, go to the uploads page.',
+    ]
+    assert page.select_one('main p a')['href'] == url_for(
+        'main.uploads',
+        service_id=SERVICE_ONE_ID,
+    )
+    assert not page.select('table')
+
+
 def test_send_from_contact_list(
     mocker,
     client_request,
diff --git a/tests/conftest.py b/tests/conftest.py
index ca0dac789..308a78a2a 100644
--- a/tests/conftest.py
+++ b/tests/conftest.py
@@ -1844,7 +1844,7 @@ def mock_create_contact_list(mocker, api_user_active):
 
 @pytest.fixture(scope='function')
 def mock_get_contact_lists(mocker, api_user_active, fake_uuid):
-    def _get(service_id):
+    def _get(service_id, template_type=None):
         return [{
             'created_at': '2020-03-13 10:59:56',
             'created_by': 'Test User',
@@ -1856,8 +1856,8 @@ def mock_get_contact_lists(mocker, api_user_active, fake_uuid):
         }, {
             'created_at': '2020-03-13 13:00:00',
             'created_by': 'Test User',
-            'id': uuid4(),
-            'original_file_name': 'another ist.csv',
+            'id': 'd7b0bd1a-d1c7-4621-be5c-3c1b4278a2ad',
+            'original_file_name': 'phone number list.csv',
             'row_count': 123,
             'service_id': service_id,
             'template_type': 'sms',