diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index f7ef47802..79dc429cf 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -163,6 +163,7 @@ def submit_request_to_go_live(service_id):
                 '\nText messages in next year: {volume_sms}'
                 '\nLetters in next year: {volume_letter}'
                 '\nConsent to research: {research_consent}'
+                '\nOther live services: {existing_live}'
                 '\n'
                 '\n---'
                 '\n'
@@ -189,6 +190,7 @@ def submit_request_to_go_live(service_id):
                 volume_letter=form.volume_letter.data,
                 volume_letter_normalised=form.volume_letter.data.replace(',', ''),
                 research_consent=form.research_consent.data.title(),
+                existing_live='Yes' if user_api_client.user_has_live_services(current_user) else 'No',
                 service_id=current_service.id,
                 organisation=AgreementInfo.from_current_user().owner,
                 user_name=current_user.name,
diff --git a/app/notify_client/user_api_client.py b/app/notify_client/user_api_client.py
index 78a694c88..6b53378ac 100644
--- a/app/notify_client/user_api_client.py
+++ b/app/notify_client/user_api_client.py
@@ -219,6 +219,11 @@ class UserApiClient(NotifyAdminAPIClient):
         ), [])
         return sorted(all_services, key=lambda service: service['name'])
 
+    def user_has_live_services(self, user):
+        return not all(
+            service['restricted'] for service in self.get_services_for_user(user)
+        )
+
     def get_service_ids_for_user(self, user):
         return {
             service['id'] for service in self.get_services_for_user(user)
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index 0f1b2a6e0..aa0750233 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -806,6 +806,7 @@ def test_should_redirect_after_request_to_go_live(
     single_reply_to_email_address,
     single_letter_contact_block,
     mock_get_service_organisation,
+    mock_get_organisations_and_services_for_user,
     single_sms_sender,
     mock_get_service_settings_page_common,
     mock_get_service_templates,
@@ -849,6 +850,7 @@ def test_should_redirect_after_request_to_go_live(
         'Text messages in next year: 222,222\n'
         'Letters in next year: 333,333\n'
         'Consent to research: Yes\n'
+        'Other live services: No\n'
         '\n'
         '---\n'
         '{}, None, service one, Test User, test@user.gov.uk, -, 21/12/2012, 222222, 111111, 333333'