diff --git a/app/templates/views/delivery-and-failure.html b/app/templates/views/delivery-and-failure.html
index 7b3cc3f94..234d54ea6 100644
--- a/app/templates/views/delivery-and-failure.html
+++ b/app/templates/views/delivery-and-failure.html
@@ -20,8 +20,8 @@ Delivery and failure – GOV.UK Notify
     <ul>
       <li><a href="#sending">Sending</a></li>
       <li><a href="#delivered">Delivered</a></li>
-      <li><a href="#permanent-failure">Permanent failure</a></li>
-      <li><a href="#temporary-failure">Temporary failure</a></li>
+      <li><a href="#permanent-failure">Failed permanently</a></li>
+      <li><a href="#temporary-failure">Failed temporarily</a></li>
       <li><a href="#technical-failure">Technical failure</a></li>
     </ul>
 
@@ -31,7 +31,7 @@ Delivery and failure – GOV.UK Notify
 
     <p>All new messages start with the state ‘Sending’.</p>
 
-    <p>If we can’t deliver a message straight away, we’ll keep trying for up to 24 hours.</p>
+    <p>If we can’t deliver a message straight away, we’ll keep trying for up to 72 hours.</p>
 
     <h2 id="delivered">Delivered</h2>
 
@@ -39,7 +39,7 @@ Delivery and failure – GOV.UK Notify
 
     <p>We can’t tell you if they’ve read it – to do so would require invasive and unreliable tracking techniques.</p>
 
-    <h2 id="permanent-failure">Permanent failure</h2>
+    <h2 id="permanent-failure">Failured parmanently</h2>
 
     <p>This means the email address or mobile number doesn’t exist or is blacklisted – also known as a ‘hard bounce’.</p>
 
@@ -47,11 +47,11 @@ Delivery and failure – GOV.UK Notify
 
     <p><strong>You need to remove this email address or mobile number from your database.</strong></p>
 
-    <h2 id="temporary-failure">Temporary failure</h2>
+    <h2 id="temporary-failure">Failed temporarily</h2>
 
     <p>This means the email address or mobile number was full, or the mobile phone was switched off – also known as a ‘soft bounce’.</p>
 
-    <p>We’ll retry emails for up to 15 minutes and text message for up to 24 hours. Messages still being retried are marked as ’Sending’. We mark messages as ‘Temporary failure’ once we’ve given up.</p>
+    <p>We’ll retry emails for up to 15 minutes and text message for up to 72 hours. Messages still being retried are marked as ’Sending’. We mark messages as ‘Failed temporarily’ once we’ve given up.</p>
 
     <p>You’re still billed for these messages.</p>
 
@@ -61,7 +61,7 @@ Delivery and failure – GOV.UK Notify
 
     <p>This means there is a problem with the connection between Notify and our email or text message delivery partners.</p>
 
-    <p>We’ll try to send these messages for up to 24 hours. Messages still being retried are marked as ’Sending’. We mark messages as ‘Temporary failure’ once we’ve given up.</p>
+    <p>We’ll try to send these messages for up to 72 hours. Messages still being retried are marked as ’Sending’. We mark messages as ‘Temporary failure’ once we’ve given up.</p>
 
     <p>You won’t be billed for these messages.</p>