+ {{page_title}}
+ Reach people using a common method
+
+ Confusing or unreceived notifications are one of the largest barriers to people getting and keeping
+ benefits. The typical ways the government communicates with people often fall short. Low income households are more
+ likely to experience housing instability, which means paper mail, already slow, can easily be missed.
+
+
+
+ Pew Research shows that nearly all adults in the US have a cell phone. Reliance on smartphones
+ for online access is especially common among Americans with lower household incomes and those with lower levels of
+ formal education. Of those earning less than $30,000 a year, 28% say their mobile phone is the sole method to
+ digitally connect.
+
+
+ This means that for many people who rely on government services, cell phones may be the most reliable place to meet
+ people where they already are.
+
+ Improve customer experience
+
+ Text messages can deliver concise information and drive an audience to take action quickly. Timely reminders sent
+ via text message have been proven to decrease re-enrollment churn and save money for administering agencies.
+
+
+ Texting not only helps programs reach people using a nearly-universal communication method, it is a cost effective
+ way to do so. With Notify.gov you can get started for free, allowing you to try out
+ texting to complement your existing communications and outreach strategies.
+
+ What texting is best for
+
+ Agencies, like you, are already using Notify.gov to text about the following programs.
+
+ {% set card_contents = [
+ {
+ "image_src": asset_url('images/calendar.svg'),
+ "card_heading": "Reminders",
+ "p_text": "In a text bubble // Your Quality Control food phone interview is on ((date)) at ((time)). Failure to
+ attend may lead to closure of your benefits. Call 1-800-222-3333 with questions.",
+ "alt_text": "reminder text example"
+ },
+ {
+ "image_src": asset_url('images/alert.svg'),
+ "card_heading": "Alerts to take action",
+ "p_text": "In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must
+ complete your renewal by ((date)). You can renew online at dhs.state.gov…",
+ "alt_text": "alerts text example"
+ },
+ {
+ "image_src": asset_url('images/alarm.svg'),
+ "card_heading": "Important status updates",
+ "p_text": "In a text bubble // Your passport has been issued at the Los Angeles Passport Agency. Please come to the
+ desk between 1:30pm and 2:30pm today to pick up your passport…",
+ "alt_text": "status update text example"
+ },
+ ] %}
+ {% for item in card_contents %}
+
+
+
+
{{item.card_heading}}
+
{{item.p_text}}
+
+ {% if item.image_src %}
+
+ {% endif %}
+
+