diff --git a/app/main/views/send.py b/app/main/views/send.py
index 015e157c3..89666923b 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -766,14 +766,20 @@ def get_back_link(service_id, template_id, step_index):
         else:
             return None
     elif step_index == 0:
-        return url_for(
-            '.view_template',
-            service_id=service_id,
-            template_id=template_id,
-        )
+        if current_user.has_permissions('view_activity'):
+            return url_for(
+                '.view_template',
+                service_id=service_id,
+                template_id=template_id,
+            )
+        else:
+            return url_for(
+                '.choose_template',
+                service_id=service_id,
+            )
     else:
         return url_for(
-            request.endpoint,
+            'main.send_one_off_step',
             service_id=service_id,
             template_id=template_id,
             step_index=step_index - 1,
@@ -803,8 +809,7 @@ def _check_notification(service_id, template_id, exception=None):
         sms_sender=sms_sender
     )
 
-    # go back to start of process
-    back_link = get_back_link(service_id, template_id, 0)
+    back_link = get_back_link(service_id, template_id, len(fields_to_fill_in(template)))
 
     if (
         not session.get('recipient') or
diff --git a/tests/app/main/views/test_send.py b/tests/app/main/views/test_send.py
index e8b92b4f9..6ff4add68 100644
--- a/tests/app/main/views/test_send.py
+++ b/tests/app/main/views/test_send.py
@@ -1327,7 +1327,7 @@ def test_send_test_email_message_without_placeholders_redirects_to_check_page(
 
 @pytest.mark.parametrize('user, expected_back_link_endpoint, extra_args', (
     (active_user_with_permissions, 'main.view_template', {'template_id': unchanging_fake_uuid}),
-    (active_caseworking_user, 'main.view_template', {'template_id': unchanging_fake_uuid}),
+    (active_caseworking_user, 'main.choose_template', {}),
 ))
 def test_send_test_sms_message_with_placeholders_shows_first_field(
     logged_in_client,
@@ -1513,7 +1513,7 @@ def test_send_test_indicates_optional_address_columns(
         'Optional'
     )
     assert page.select('.page-footer-back-link')[0]['href'] == url_for(
-        'main.send_test_step',
+        'main.send_one_off_step',
         service_id=service_one['id'],
         template_id=fake_uuid,
         step_index=2,
@@ -2542,9 +2542,10 @@ def test_check_notification_redirects_if_session_not_populated(
     ))
 
     assert resp.location == url_for(
-        'main.view_template',
+        'main.send_one_off_step',
         service_id=service_one['id'],
         template_id=fake_uuid,
+        step_index=1,
         _external=True
     )
 
@@ -2600,9 +2601,10 @@ def test_check_notification_shows_preview(
     assert (
         page.findAll('a', {'class': 'page-footer-back-link'})[0]['href']
     ) == url_for(
-        'main.view_template',
+        'main.send_one_off_step',
         service_id=service_one['id'],
         template_id=fake_uuid,
+        step_index=0,
     )
 
     # assert tour not visible