diff --git a/app/templates/views/features.html b/app/templates/views/features.html
index aee8b7a7b..d80262eb1 100644
--- a/app/templates/views/features.html
+++ b/app/templates/views/features.html
@@ -31,11 +31,17 @@
         <li>Send letters</li>
       </ul>
 
+    <h2 class="heading-medium">Notify service levels</h2>
+      <ul class="list list-bullet">
+        <li>95% of messages will be sent within 10 seconds</li>
+        <li>24 hour online support</li>
+      </ul>
+
     <h2 class="heading-medium">What Notify costs</h2>
       <ul class="list list-bullet">
-        <li>Free for email</li>
-        <li>250,000 free text messages – then 1.58p + VAT</li>
-        <li>Letters from 29p + VAT</li>
+        <li>Email – free</li>
+        <li>Text messages – free allowance, then 1.58p + VAT</li>
+        <li>Letters – from 30p + VAT</li>
       </ul>
       <p>
           See our <a href="{{ url_for('main.pricing') }}">pricing</a> page for more details.