diff --git a/app/models/broadcast_message.py b/app/models/broadcast_message.py
index e59e5f791..a4285a916 100644
--- a/app/models/broadcast_message.py
+++ b/app/models/broadcast_message.py
@@ -158,7 +158,7 @@ class BroadcastMessage(JSONModel):
 
     @cached_property
     def approved_by(self):
-        return User.from_id(self.approved_by_id)
+        return User.from_id(self.approved_by_id) if self.approved_by_id else None
 
     @cached_property
     def cancelled_by(self):
diff --git a/app/templates/views/broadcast/view-message.html b/app/templates/views/broadcast/view-message.html
index 08be7e083..cca6309ee 100644
--- a/app/templates/views/broadcast/view-message.html
+++ b/app/templates/views/broadcast/view-message.html
@@ -116,6 +116,11 @@
           <a href="{{ url_for('.cancel_broadcast_message', service_id=current_service.id, broadcast_message_id=broadcast_message.id) }}" class="destructive-link destructive-link--no-visited-state">Stop broadcasting</a>
         {% endif %}
       </p>
+    {% elif broadcast_message.status == 'rejected' %}
+      <p class="govuk-body govuk-!-margin-bottom-4">
+        Rejected
+        {{ broadcast_message.updated_at|format_datetime_human }}.
+      </p>
     {% else %}
       <p class="govuk-body govuk-!-margin-bottom-4">
         Broadcast
@@ -150,10 +155,13 @@
     <p class="govuk-body govuk-!-margin-bottom-3">
       {% if broadcast_message.created_by %}
         Prepared by {{ broadcast_message.created_by.name }}
-      {% else %}
+      {%- else %}
         Created from an API call
-      {% endif %}
-      and approved by {{ broadcast_message.approved_by.name }}.
+      {%- endif %}
+      {%- if broadcast_message.approved_by %}
+        and approved by {{ broadcast_message.approved_by.name }}
+      {%- endif %}
+      {{- '.' }}
     </p>
   {% endif %}
 
diff --git a/tests/app/main/views/test_broadcast.py b/tests/app/main/views/test_broadcast.py
index 1e5046984..36a687d6f 100644
--- a/tests/app/main/views/test_broadcast.py
+++ b/tests/app/main/views/test_broadcast.py
@@ -1404,6 +1404,13 @@ def test_start_broadcasting(
         'Prepared by Alice and approved by Bob.',
         'Stopped by Carol yesterday at 9:21pm.',
     ]),
+    ('.view_rejected_broadcast', False, {
+        'status': 'rejected',
+        'updated_at': '2020-02-21T21:21:21.000000',
+    }, [
+        'Rejected yesterday at 9:21pm.',
+        'Prepared by Alice and approved by Bob.',
+    ]),
 ))
 @freeze_time('2020-02-22T22:22:22.000000')
 def test_view_broadcast_message_page(
@@ -1505,6 +1512,7 @@ def test_view_broadcast_message_shows_correct_highlighted_navigation(
             starts_at='2020-02-20T20:20:20.000000',
             finishes_at='2021-12-21T21:21:21.000000',
             cancelled_at='2021-01-01T01:01:01.000000',
+            updated_at='2021-01-01T01:01:01.000000',
             status=status,
         ),
     )