diff --git a/app/templates/views/features/letters.html b/app/templates/views/features/letters.html
index 16170a101..e7b31508f 100644
--- a/app/templates/views/features/letters.html
+++ b/app/templates/views/features/letters.html
@@ -25,7 +25,7 @@
   <h3 class="heading-small">Choose your postage</h3>
   <p>Notify can send letters by first or second class post.</p>
   <p>First class letters are delivered one day after they’re dispatched. Second class letters are delivered 2 days after they’re dispatched.</p>
-  <p>Letters sent before 5:30pm are dispatched the next working day (Monday to Friday). Royal Mail delivers from Monday to Saturday, excluding bank holidays.</p>
+  <p>Letters are printed at 5.30pm and dispatched the next working day (Monday to Friday). Royal Mail delivers from Monday to Saturday, excluding bank holidays.</p>
 
   <h3 class="heading heading-small">Upload your own letters</h3>
   <p>You can create reusable letter templates in Notify, or upload and send your own letters with the Notify API.</p>
diff --git a/app/templates/views/message-status.html b/app/templates/views/message-status.html
index 6cb8e65ae..a04171210 100644
--- a/app/templates/views/message-status.html
+++ b/app/templates/views/message-status.html
@@ -81,6 +81,7 @@
     ) %}
       {% for message_length, charge in [
         ('Sent', 'Notify has sent the letter to the provider to be printed.'),
+        ('Printed', 'The provider has printed the letter. Letters are printed at 5.30pm and dispatched the next working day.'), 
         ('Cancelled', 'Sending cancelled. Your letter will not be printed or dispatched.'),
         ('Technical failure', 'Notify had an unexpected error while sending the letter to our printing provider.'),
       ] %}