diff --git a/app/main/views/service_settings.py b/app/main/views/service_settings.py
index 5153351a3..652c0c059 100644
--- a/app/main/views/service_settings.py
+++ b/app/main/views/service_settings.py
@@ -511,22 +511,30 @@ def service_add_email_reply_to(service_id):
     first_email_address = current_service.count_email_reply_to_addresses == 0
     is_default = first_email_address if first_email_address else form.is_default.data
     if form.validate_on_submit():
-        try:
-            notification_id = service_api_client.verify_reply_to_email_address(
-                service_id, form.email_address.data
-            )["data"]["id"]
-        except HTTPError as e:
-            if e.status_code == 409:
-                flash(e.message, 'error')
-                return redirect(url_for('.service_email_reply_to', service_id=service_id))
-            else:
-                raise e
-        return redirect(url_for(
-            '.service_verify_reply_to_address',
-            service_id=service_id,
-            notification_id=notification_id,
-            is_default=is_default
-        ))
+        if current_user.platform_admin:
+            service_api_client.add_reply_to_email_address(
+                service_id,
+                email_address=form.email_address.data,
+                is_default=is_default
+            )
+            return redirect(url_for('.service_email_reply_to', service_id=service_id))
+        else:
+            try:
+                notification_id = service_api_client.verify_reply_to_email_address(
+                    service_id, form.email_address.data
+                )["data"]["id"]
+            except HTTPError as e:
+                if e.status_code == 409:
+                    flash(e.message, 'error')
+                    return redirect(url_for('.service_email_reply_to', service_id=service_id))
+                else:
+                    raise e
+            return redirect(url_for(
+                '.service_verify_reply_to_address',
+                service_id=service_id,
+                notification_id=notification_id,
+                is_default=is_default
+            ))
 
     return render_template(
         'views/service-settings/email-reply-to/add.html',
@@ -630,7 +638,7 @@ def service_edit_email_reply_to(service_id, reply_to_email_id):
         form.email_address.data = reply_to_email_address['email_address']
         form.is_default.data = reply_to_email_address['is_default']
     if form.validate_on_submit():
-        if form.email_address.data == reply_to_email_address["email_address"]:
+        if form.email_address.data == reply_to_email_address["email_address"] or current_user.platform_admin:
             service_api_client.update_reply_to_email_address(
                 current_service.id,
                 reply_to_email_id=reply_to_email_id,
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index 0fc8bf55c..25cef5665 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -2443,6 +2443,39 @@ def test_add_reply_to_email_address_sends_test_notification(
     mock_verify.assert_called_once_with(SERVICE_ONE_ID, "test@example.com")
 
 
+def test_service_add_reply_to_email_address_without_verification_for_platform_admin(
+    mocker,
+    client_request,
+    platform_admin_user
+):
+    client_request.login(platform_admin_user)
+
+    mock_update = mocker.patch(
+        'app.service_api_client.add_reply_to_email_address'
+    )
+    mocker.patch(
+        'app.service_api_client.get_reply_to_email_addresses',
+        return_value=[create_reply_to_email_address(is_default=True)]
+    )
+    data = {"is_default": "y", "email_address": "test@example.gov.uk"}
+
+    client_request.post(
+        'main.service_add_email_reply_to',
+        service_id=SERVICE_ONE_ID,
+        _data=data,
+        _expected_status=302,
+        _expected_redirect=url_for(
+            'main.service_email_reply_to',
+            service_id=SERVICE_ONE_ID,
+            _external=True,
+        )
+    )
+    mock_update.assert_called_once_with(
+        SERVICE_ONE_ID,
+        email_address='test@example.gov.uk',
+        is_default=True)
+
+
 @pytest.mark.parametrize("is_default,replace,expected_header", [(True, "&replace=123", "Change"), (False, "", "Add")])
 @pytest.mark.parametrize("status,expected_failure,expected_success", [
     ("delivered", 0, 1),
@@ -2708,6 +2741,42 @@ def test_edit_reply_to_email_address_sends_verification_notification_if_address_
     mock_verify.assert_called_once_with(SERVICE_ONE_ID, "test@example.gov.uk")
 
 
+def test_service_edit_email_reply_to_updates_email_address_without_verification_for_platform_admin(
+    mocker,
+    fake_uuid,
+    client_request,
+    platform_admin_user
+):
+    client_request.login(platform_admin_user)
+
+    mock_update = mocker.patch(
+        'app.service_api_client.update_reply_to_email_address'
+    )
+    mocker.patch(
+        'app.service_api_client.get_reply_to_email_address',
+        return_value=create_reply_to_email_address(is_default=True)
+    )
+    data = {"is_default": "y", "email_address": "test@example.gov.uk"}
+
+    client_request.post(
+        'main.service_edit_email_reply_to',
+        service_id=SERVICE_ONE_ID,
+        reply_to_email_id=fake_uuid,
+        _data=data,
+        _expected_status=302,
+        _expected_redirect=url_for(
+            'main.service_email_reply_to',
+            service_id=SERVICE_ONE_ID,
+            _external=True,
+        )
+    )
+    mock_update.assert_called_once_with(
+        SERVICE_ONE_ID,
+        reply_to_email_id=fake_uuid,
+        email_address='test@example.gov.uk',
+        is_default=True)
+
+
 @pytest.mark.parametrize('reply_to_address, data, api_default_args', [
     (create_reply_to_email_address(), {"is_default": "y"}, True),
     (create_reply_to_email_address(), {}, True),