diff --git a/app/content/get-started.md b/app/content/get-started.md index c97b9efc6..00444d544 100644 --- a/app/content/get-started.md +++ b/app/content/get-started.md @@ -14,8 +14,8 @@ Learn how to [personalize messages](/using-notify/how-to) to increase response. Learn about message _parts_ and [how limits are calculated](/using-notify/pricing). 5. ## Start sending messages -To remove the restrictions of Trial Mode and begin sending messages to clients complete the Go-Live Form. -We’ll respond within one business day. +To remove the restrictions of Trial Mode and begin sending messages to people complete the Go-Live Form. +We'll respond within one business day. ### Questions? [Contact the Notify team](/support) diff --git a/app/templates/views/guides/benchmark-performance.html b/app/templates/views/guides/benchmark-performance.html index 39ca69700..87bf11b93 100644 --- a/app/templates/views/guides/benchmark-performance.html +++ b/app/templates/views/guides/benchmark-performance.html @@ -80,14 +80,14 @@ document submission, and maintenance reminders.

Appointment reminders

-

Benchmark: Clients were 79% more +

Benchmark: People were 79% more likely to keep their appointment after receiving a text reminder.

-

Benchmark: Clients were 55% more +

Benchmark: People were 55% more likely to complete an interview after receiving an interview reminder