diff --git a/app/assets/images/api-error.svg b/app/assets/images/api-error.svg
new file mode 100644
index 000000000..4a01f9b0c
--- /dev/null
+++ b/app/assets/images/api-error.svg
@@ -0,0 +1 @@
+<svg id="Capa_1" enable-background="new 0 0 512 512" height="512" viewBox="0 0 512 512" width="512" xmlns="http://www.w3.org/2000/svg"><g><g><path d="m468.547 144.82h-63.047v-121.32c0-12.958-10.542-23.5-23.5-23.5h-324c-12.958 0-23.5 10.542-23.5 23.5v84.833c.344 9.931 14.659 9.923 15 0v-33.333h341v69.82h-121.998c-14.312 0-25.954 11.574-25.954 25.8v83.174l-28.866 19.221c-5.511 3.444-5.51 12.168.001 15.611l28.865 19.22v83.174c0 14.226 11.643 25.799 25.954 25.799h121.998v71.68c0 4.687-3.813 8.5-8.5 8.5h-324c-4.687 0-8.5-3.813-8.5-8.5v-20h131.5c7.444 0 13.5-6.056 13.5-13.5v-127.999c0-7.444-6.056-13.5-13.5-13.5h-131.5v-168.021c-.344-9.931-14.659-9.923-15 0v168.021h-3.5c-7.444 0-13.5 6.056-13.5 13.5v128c0 7.444 6.056 13.5 13.5 13.5h3.5v20c0 12.958 10.542 23.5 23.5 23.5h324c12.958 0 23.5-10.542 23.5-23.5v-71.68h11.5c9.931-.344 9.923-14.659 0-15h-148.498c-6.04 0-10.954-4.845-10.954-10.799v-85.173c0-3.779-1.882-7.288-5.031-9.384l-23.492-15.643 23.492-15.644c3.15-2.098 5.031-5.606 5.031-9.384v-85.173c0-5.955 4.914-10.8 10.954-10.8h200.045c6.04 0 10.953 4.845 10.953 10.8v220.401c0 5.955-4.913 10.799-10.953 10.799h-16.436c-9.931.344-9.923 14.659 0 15h16.436c14.311 0 25.953-11.574 25.953-25.799v-220.401c0-14.226-11.643-25.8-25.953-25.8zm-256.047-129.82v9.5c-.353 9.929-14.65 9.922-15 0v-9.5zm-55.333 0v9.5c-.353 9.929-14.65 9.922-15 0v-9.5zm-55.334 0v9.5c-.353 9.929-14.65 9.922-15 0v-9.5zm-52.333 45v-36.5c0-4.687 3.813-8.5 8.5-8.5h13.833v9.5c1.135 29.816 43.876 29.793 45 0v-9.5h10.334v9.5c1.135 29.816 43.876 29.793 45 0v-9.5h10.333v9.5c1.135 29.816 43.876 29.793 45 0v-9.5h154.5c4.687 0 8.5 3.813 8.5 8.5v36.5zm-17 268.5h147v125h-147z"/><path d="m451.356 344.514c2.439-4.507 2.214-9.973-.589-14.264l-69.093-105.771c-5.242-8.361-18.107-8.359-23.35 0l-69.092 105.771c-2.803 4.291-3.028 9.756-.589 14.263s7.139 7.307 12.264 7.307h138.186c5.125 0 9.824-2.799 12.263-7.306zm-148.499-7.694 67.143-102.786 67.143 102.786z"/><path d="m362.5 266.32v31.445c.344 9.931 14.659 9.923 15 0v-31.445c-.344-9.931-14.659-9.923-15 0z"/><path d="m370 310.82c-4.143 0-7.5 3.358-7.5 7.5v2.5c.344 9.931 14.659 9.923 15 0v-2.5c0-4.142-3.357-7.5-7.5-7.5z"/><path d="m91.375 123.094h36.375c9.931-.344 9.923-14.659 0-15h-36.375c-9.931.344-9.923 14.66 0 15z"/><path d="m91.375 149.316h90c9.931-.344 9.923-14.659 0-15h-90c-9.931.344-9.923 14.66 0 15z"/><path d="m91.375 175.539h77.625c9.931-.344 9.923-14.659 0-15h-77.625c-9.931.344-9.923 14.659 0 15z"/><path d="m91.375 225.76h36.375c9.931-.344 9.923-14.659 0-15h-36.375c-9.931.344-9.923 14.66 0 15z"/><path d="m91.375 251.982h90c9.931-.344 9.923-14.659 0-15h-90c-9.931.344-9.923 14.66 0 15z"/><path d="m91.375 278.205h77.625c9.931-.344 9.923-14.659 0-15h-77.625c-9.931.344-9.923 14.659 0 15z"/><path d="m139.354 356.038c-2.93-2.929-7.678-2.929-10.607 0l-22.747 22.747-22.747-22.747c-2.93-2.929-7.678-2.929-10.607 0s-2.929 7.678 0 10.606l22.748 22.748-22.748 22.748c-2.929 2.929-2.929 7.678 0 10.606 2.93 2.929 7.677 2.929 10.607 0l22.747-22.747 22.747 22.747c2.93 2.929 7.677 2.929 10.607 0 2.929-2.929 2.929-7.678 0-10.606l-22.748-22.748 22.748-22.748c2.929-2.928 2.929-7.677 0-10.606z"/></g></g></svg>
diff --git a/app/templates/views/signedout.html b/app/templates/views/signedout.html
index 85c5aada6..3cb35866c 100644
--- a/app/templates/views/signedout.html
+++ b/app/templates/views/signedout.html
@@ -4,7 +4,11 @@ import usaButton %} {% block meta %}
   name="description"
   content="Notify.gov lets you send text messages to your users. Try it now if you work in federal, state, or local government."
 />
-{% endblock %} {% block pageTitle %} Notify.gov {% endblock %} {% block main %}
+{% endblock %}
+{% block pageTitle %} Notify.gov
+  {% if counts %} - There's currently a technical issue {% endif %}
+{% endblock %}
+{% block main %}
 {% block beforeContent %}{% endblock %}
 
 <main id="main-content" role="main">
@@ -20,6 +24,25 @@ import usaButton %} {% block meta %}
     </div>
   {% endif %}
   {% block content %}
+  {% if counts %}
+  <section class="grid-container usa-section margin-top-5 margin-bottom-5">
+  <div class="grid-row flex-justify-center">
+    <div class="desktop:grid-col-3 tablet:grid-col-4 mobile:grid-col-12 flex-align-center">
+      <img
+      class="width-tablet tablet:width-full"
+      src="{{ asset_url('images/api-error.svg') }}"
+      alt="Mobile phone showing error screen"/>
+    </div>
+    <div class="desktop:grid-col-6 tablet:grid-col-12 padding-left-0 desktop:padding-left-5">
+      <h1 class="font-body-3xl line-height-sans-2 text-bold">
+        There's currently a technical issue.
+      </h1>
+      <p class="font-body-lg line-height-sans-2">Thank you for your patience while we work on it. Notify will be back soon.</p>
+    </div>
+  </div>
+  </div>
+  </section>
+  {% endif %}
   <section class="usa-section--dark usa-hero" aria-label="Introduction">
     <div class="grid-container padding-y-4">
       <div class="grid-row grid-gap display-flex flex-align-center">
diff --git a/poetry.lock b/poetry.lock
index 1d0262110..a23a0e07c 100644
--- a/poetry.lock
+++ b/poetry.lock
@@ -17,7 +17,6 @@ version = "5.0.1"
 description = "Timeout context manager for asyncio programs"
 optional = false
 python-versions = ">=3.8"
-groups = ["main"]
 files = [
     {file = "async_timeout-5.0.1-py3-none-any.whl", hash = "sha256:39e3809566ff85354557ec2398b55e096c8364bacac9405a7a1fa429e77fe76c"},
     {file = "async_timeout-5.0.1.tar.gz", hash = "sha256:d9321a7a3d5a6a5e187e824d2fa0793ce379a202935782d555d6e9d2735677d3"},
@@ -1486,7 +1485,6 @@ version = "3.0.2"
 description = "Safely add untrusted strings to HTML/XML markup."
 optional = false
 python-versions = ">=3.9"
-groups = ["main", "dev"]
 files = [
     {file = "MarkupSafe-3.0.2-cp310-cp310-macosx_10_9_universal2.whl", hash = "sha256:7e94c425039cde14257288fd61dcfb01963e658efbc0ff54f5306b06054700f8"},
     {file = "MarkupSafe-3.0.2-cp310-cp310-macosx_11_0_arm64.whl", hash = "sha256:9e2d922824181480953426608b81967de705c3cef4d1af983af849d7bd619158"},