Message status
+ +When you send a message using GOV.UK Notify, it moves through different states.
+Notify’s real-time dashboard lets you check the status of any message, to see when it was delivered. You can also use our API to check the status of your messages.
+For security, this information is only available for 7 days after a message has been sent. You can download a report, including a list of sent messages, for your own records.
+ + }})
+ Types of message status
+These are the types of message status you’ll see when you’re signed in to Notify.
+If you’re using our API, some of the statuses you’ll see will be different. Read our documentation for a detailed list of API message statuses.
+ +Emails
+Message status
- -When you send a message using GOV.UK Notify, it moves through different states.
-Notify’s real-time dashboard lets you check the status of any message, to see when it was delivered. You can also use our API to check the status of your messages.
-For security, this information is only available for 7 days after a message has been sent. You can download a report, including a list of sent messages, for your own records.
- -
- Types of message status
-These are the types of message status you’ll see when you’re signed in to Notify.
-If you’re using our API, some of the statuses you’ll see will be different. Read our documentation for a detailed list of API message statuses.
- -Emails
-Text messages
-Letters
-Text messages
+Letters
++ Invoices +
-- Invoices -
++ We’ll send your organisation an invoice each quarter if: +
-- We’ll send your organisation an invoice each quarter if: -
+-
+
- you exceed the free text message allowance +
- you send letters +
-
-
- you exceed the free text message allowance -
- you send letters -
+ If your organisation has more than one service that owes money the invoice will be broken down by service. +
-- If your organisation has more than one service that owes money the invoice will be broken down by service. -
++ If the invoice is less than £250 +VAT, we’ll roll it into the next quarter’s invoice to save time and effort. +
-- If the invoice is less than £250 +VAT, we’ll roll it into the next quarter’s invoice to save time and effort. -
++ You can pay by BACS, debit card, or credit card. +
-- You can pay by BACS, debit card, or credit card. -
++ Purchase orders +
-- Purchase orders -
++ If your organisation’s annual usage will cost over £500 +VAT you need to provide us with a purchase order so we can invoice you. +
-- If your organisation’s annual usage will cost over £500 +VAT you need to provide us with a purchase order so we can invoice you. -
++ Your organisation should raise a single purchase order to cover the estimated annual usage costs for all your Notify services. This purchase order should be updated if the estimated annual usage costs increase. +
-- Your organisation should raise a single purchase order to cover the estimated annual usage costs for all your Notify services. This purchase order should be updated if the estimated annual usage costs increase. -
- -- You may need to set up Cabinet Office as a supplier before you can raise a purchase order. If you need any details to do that, please get in touch with us. -
- -+ You may need to set up Cabinet Office as a supplier before you can raise a purchase order. If you need any details to do that, please get in touch with us. +
{% endblock %} diff --git a/app/templates/views/pricing/index.html b/app/templates/views/pricing/index.html index a9614de37..8c5f5da95 100644 --- a/app/templates/views/pricing/index.html +++ b/app/templates/views/pricing/index.html @@ -1,154 +1,145 @@ {% from "components/table.html" import mapping_table, row, text_field, field, row_heading %} {% from "components/textbox.html" import textbox %} {% from "components/live-search.html" import live_search %} -{% from "components/sub-navigation.html" import sub_navigation %} -{% extends "withoutnav_template.html" %} +{% extends "content_template.html" %} {% block per_page_title %} Pricing {% endblock %} -{% block maincolumn_content %} +{% block content_column_content %} -Pricing
+To use GOV.UK Notify, there’s:
+-
+
- no monthly charge +
- no setup fee +
- no procurement cost +
Pricing
-To use GOV.UK Notify, there’s:
--
-
- no monthly charge -
- no setup fee -
- no procurement cost -
Create an account then set up as many different services as you need to. Each service has its own free text message allowance.
+ {% endif %} - {% if not current_user.is_authenticated %} -Create an account then set up as many different services as you need to. Each service has its own free text message allowance.
- {% endif %} +When you set up a new service it will start in trial mode.
-When you set up a new service it will start in trial mode.
+Emails
+It’s free to send emails through Notify.
-Emails
-It’s free to send emails through Notify.
+Text messages
+Each service you set up in Notify has a free annual allowance. The allowance is:
+-
+
- 250,000 free text messages for central government services +
- 25,000 free text messages for other public sector services +
It costs 1.58 pence (plus VAT) for each text message you send after your free allowance.
+See how to pay. -
Text messages
-Each service you set up in Notify has a free annual allowance. The allowance is:
--
-
- 250,000 free text messages for central government services -
- 25,000 free text messages for other public sector services -
It costs 1.58 pence (plus VAT) for each text message you send after your free allowance.
-See how to pay. - -
Long text messages
-If a text message is longer than 160 characters (including spaces), it’ll be charged as more than one message:
-Long text messages containing Welsh characters (Â, â, Ê, ê, Î, î, Ô, ô, Û, û, Ŵ, ŵ, Ŷ, and ŷ) are charged differently:
-Sending text messages to international numbers
-It might cost more to send text messages to international numbers than UK ones, depending on the country.
-International text message rates
- - {{ live_search(target_selector='#international-pricing .table-row', show=True, form=search_form, label='Search by country name or code') }} - -- {% endfor %} - {% endcall %} - {{ text_field('{} ×'.format(billable_units)|safe) }} - {% endcall %} - {% endfor %} +
Long text messages
+If a text message is longer than 160 characters (including spaces), it’ll be charged as more than one message:
+Long text messages containing Welsh characters (Â, â, Ê, ê, Î, î, Ô, ô, Û, û, Ŵ, ŵ, Ŷ, and ŷ) are charged differently:
+Sending text messages to international numbers
+It might cost more to send text messages to international numbers than UK ones, depending on the country.
+International text message rates
-Letters
-The cost of sending a letter depends on the postage you choose and how many sheets of paper you need.
-+ {% endfor %} + {% endcall %} + {{ text_field('{} ×'.format(billable_units)|safe) }} {% endcall %} {% endfor %} {% endcall %}
Prices include:
--
-
- paper -
- double-sided colour printing -
- C5 size envelopes with an address window -
- first or second class postage -
Letters
+The cost of sending a letter depends on the postage you choose and how many sheets of paper you need.
+Prices include:
+-
+
- paper +
- double-sided colour printing +
- C5 size envelopes with an address window +
- first or second class postage +
Roadmap
-Roadmap
- -The GOV.UK Notify roadmap shows the things we’re working on and when we hope to have them ready for you to use.
-Notify is in public beta. This means it’s fully operational and supported, but we’re regularly adding new features. The roadmap is a guide to what we have planned, but some things might change.
-You can contact us for more detail about these features, or to suggest something else you’d like Notify to offer.
+The GOV.UK Notify roadmap shows the things we’re working on and when we hope to have them ready for you to use.
+Notify is in public beta. This means it’s fully operational and supported, but we’re regularly adding new features. The roadmap is a guide to what we have planned, but some things might change.
+You can contact us for more detail about these features, or to suggest something else you’d like Notify to offer.
-January to March 2019
+January to March 2019
--
-
- Update your team members’ phone numbers and email addresses -
- Group your templates into folders -
- Specify which template folders different team members can access -
- Choose first or second postage class for letters -
-
+
- Update your team members’ phone numbers and email addresses +
- Group your templates into folders +
- Specify which template folders different team members can access +
- Choose first or second postage class for letters +
April to June 2019
+April to June 2019
--
-
- Send the full range of Welsh characters in text messages -
- Send one-off letters (using the interface) -
- Email documents to your users (using the interface) -
- Save work in progress/draft templates -
- Send emails using NHS and Parliament addresses -
-
+
- Send the full range of Welsh characters in text messages +
- Send one-off letters (using the interface) +
- Email documents to your users (using the interface) +
- Save work in progress/draft templates +
- Send emails using NHS and Parliament addresses +
July to September 2019
+July to September 2019
--
-
- Create multi-lingual letter templates -
- Receive a feed of letters that have been 'returned to sender' -
- Add two-factor authentication for documents emailed to your users -
-
+
- Create multi-lingual letter templates +
- Receive a feed of letters that have been 'returned to sender' +
- Add two-factor authentication for documents emailed to your users +
October 2019 onwards
+October 2019 onwards
--
-
- Distribute the delivery of a batch of messages over a number of hours -
- Specify how long Notify will try to deliver a text message for -
- Scan incoming and outgoing messages for banned content -
- Receive usage and reporting data via the API -
- Choose different ways to pay for your Notify usage -
- Check mobile numbers are valid before sending text messages -
-
+
- Distribute the delivery of a batch of messages over a number of hours +
- Specify how long Notify will try to deliver a text message for +
- Scan incoming and outgoing messages for banned content +
- Receive usage and reporting data via the API +
- Choose different ways to pay for your Notify usage +
- Check mobile numbers are valid before sending text messages +
Security
+GOV.UK Notify is built for the needs of government services. It has processes in place to:
+-
+
- protect user data +
- keep systems secure +
- manage risks around information +
Security
-GOV.UK Notify is built for the needs of government services. It has processes in place to:
--
-
- protect user data -
- keep systems secure -
- manage risks around information -
Data
+On Notify, data is encrypted:
+-
+
- when it passes through the service +
- when it’s stored on the service +
Any user data you upload is only held for 7 days.
+The Cabinet Office acts as data processor for Notify. Your organisation is the data controller.
+Data Protection Act
+Notify complies with data protection law. To make sure it stays compliant, there are regular legal reviews of the service’s:
+-
+
- privacy policy +
- terms of use +
- approach to data sharing +
Data
-On Notify, data is encrypted:
--
-
- when it passes through the service -
- when it’s stored on the service -
Any user data you upload is only held for 7 days.
-The Cabinet Office acts as data processor for Notify. Your organisation is the data controller.
-Data Protection Act
-Notify complies with data protection law. To make sure it stays compliant, there are regular legal reviews of the service’s:
--
-
- privacy policy -
- terms of use -
- approach to data sharing -
Technical security
+Other technical security controls on Notify include:
+-
+
- protective monitoring to record activity, and raise alerts about any suspicious activity +
- using JSON Web Tokens, to avoid sending API keys when your service talks to Notify +
Technical security
-Other technical security controls on Notify include:
--
-
- protective monitoring to record activity, and raise alerts about any suspicious activity -
- using JSON Web Tokens, to avoid sending API keys when your service talks to Notify -
Protect sensitive information
-Some messages include sensitive information like security codes or password reset links.
-If you’re sending a message with sensitive information, you can choose to hide those details on the Notify dashboard once the message has been sent. This means that only the message recipient will be able to see that information.
- -User permissions and signing in
-You can set different user permissions in Notify. This lets you control who in your team has access to certain parts of the service.
-Two-factor authentication
-To sign in to Notify, you’ll need to enter:
--
-
- your email address and password -
- a text message code that Notify sends to your phone -
If receiving text messages at work is a problem for your team, contact us about using an email link instead.
+Protect sensitive information
+Some messages include sensitive information like security codes or password reset links.
+If you’re sending a message with sensitive information, you can choose to hide those details on the Notify dashboard once the message has been sent. This means that only the message recipient will be able to see that information.
-Information risk management
-Our approach to information risk management follows National Cyber Security Centre (NCSC) guidance. It assesses:
--
-
- how Notify is built -
- the infrastructure Notify is built upon -
- support for the Notify service -
This approach also applies to the service providers Notify uses to send messages.
+User permissions and signing in
+You can set different user permissions in Notify. This lets you control who in your team has access to certain parts of the service.
+Two-factor authentication
+To sign in to Notify, you’ll need to enter:
+-
+
- your email address and password +
- a text message code that Notify sends to your phone +
If receiving text messages at work is a problem for your team, contact us about using an email link instead.
-How we manage risks on Notify
-Things we do to manage risks on Notify include:
--
-
- formal risk assessments based on ISO 2700:2011 and National Cyber Security Centre guidance -
- CHECK-based testing, both annually and when any major changes are made to Notify -
- residual risk statement preparation and active management of the risk treatment plan -
- regular updates to the Privacy Impact Assessment -
- security impact assessments -
Information risk management
+Our approach to information risk management follows National Cyber Security Centre (NCSC) guidance. It assesses:
+-
+
- how Notify is built +
- the infrastructure Notify is built upon +
- support for the Notify service +
This approach also applies to the service providers Notify uses to send messages.
-Cabinet Office approval
-Notify has been assessed and approved by the Cabinet Office Senior Information Risk Officer (SIRO). The SIRO checks this approval once a year.
-Notify also has approval from the Office of the Government’s SIRO to host data within the EEA.
+How we manage risks on Notify
+Things we do to manage risks on Notify include:
+-
+
- formal risk assessments based on ISO 2700:2011 and National Cyber Security Centre guidance +
- CHECK-based testing, both annually and when any major changes are made to Notify +
- residual risk statement preparation and active management of the risk treatment plan +
- regular updates to the Privacy Impact Assessment +
- security impact assessments +
Classifications and security vetting
-Any information in Notify is classified as ‘OFFICIAL’ under the Government Security Classifications Policy.
-All system administration staff working on Notify are cleared to Security Check (SC) level by United Kingdom Security Vetting.
+Cabinet Office approval
+Notify has been assessed and approved by the Cabinet Office Senior Information Risk Officer (SIRO). The SIRO checks this approval once a year.
+Notify also has approval from the Office of the Government’s SIRO to host data within the EEA.
+ +Classifications and security vetting
+Any information in Notify is classified as ‘OFFICIAL’ under the Government Security Classifications Policy.
+All system administration staff working on Notify are cleared to Security Check (SC) level by United Kingdom Security Vetting.
{% endblock %} diff --git a/app/templates/views/terms-of-use.html b/app/templates/views/terms-of-use.html index 7962422c5..0a63b0b7a 100644 --- a/app/templates/views/terms-of-use.html +++ b/app/templates/views/terms-of-use.html @@ -1,64 +1,54 @@ -{% extends "withoutnav_template.html" %} +{% extends "content_template.html" %} {% from "components/banner.html" import banner_wrapper %} -{% from "components/sub-navigation.html" import sub_navigation %} {% block per_page_title %} -Terms of use + Terms of use {% endblock %} -{% block maincolumn_content %} +{% block content_column_content %} -Terms of use
-Terms of use
++ These terms apply to your service’s use of GOV.UK Notify. You must be the service manager to accept them. +
-- These terms apply to your service’s use of GOV.UK Notify. You must be the service manager to accept them. -
++ {{ current_user.default_organisation.as_terms_of_use_paragraph( + terms_link=url_for('main.sign_in', next=url_for('main.terms')), + download_link=url_for('.agreement'), + support_link=url_for('.feedback', ticket_type='ask-question-give-feedback', body='agreement'), + signed_in=current_user.is_authenticated + )}} +
-- {{ current_user.default_organisation.as_terms_of_use_paragraph( - terms_link=url_for('main.sign_in', next=url_for('main.terms')), - download_link=url_for('.agreement'), - support_link=url_for('.feedback', ticket_type='ask-question-give-feedback', body='agreement'), - signed_in=current_user.is_authenticated - )}} -
+When using Notify
+You must:
+-
+
- complete your organisation’s information assurance process (you don’t need to include Notify or our delivery partners, we’ve already done that) +
- tell us immediately if you have any security breaches +
- keep your API keys secure +
- get the right levels of consent (to send messages and to use data) +
- not send unsolicited messages, only ones related to a transaction or something the user has subscribed to be updated about (check the Service Manual if you’re not sure) +
- + send messages that meet the GOV.UK Service Manual standards for writing text messages and emails +
- not send messages containing any personally or commercially sensitive information +
- check that the data you add to Notify is accurate and complies with data protection legislation +
If you don’t keep to these terms, we might have to stop sending your messages.
-When using Notify
-You must:
--
-
- complete your organisation’s information assurance process (you don’t need to include Notify or our delivery partners, we’ve already done that) -
- tell us immediately if you have any security breaches -
- keep your API keys secure -
- get the right levels of consent (to send messages and to use data) -
- not send unsolicited messages, only ones related to a transaction or something the user has subscribed to be updated about (check the Service Manual if you’re not sure) -
- - send messages that meet the GOV.UK Service Manual standards for writing text messages and emails -
- not send messages containing any personally or commercially sensitive information -
- check that the data you add to Notify is accurate and complies with data protection legislation -
If you don’t keep to these terms, we might have to stop sending your messages.
+Notify will:
+-
+
- send all the messages you pass to us, as long as they meet our guidelines +
- + show how Notify is performing (through our performance and status pages) + +
- keep your data secure +
- give you one month’s notice by email if we change our terms of use or delivery providers +
Notify will:
--
-
- send all the messages you pass to us, as long as they meet our guidelines -
- - show how Notify is performing (through our performance and status pages) - -
- keep your data secure -
- give you one month’s notice by email if we change our terms of use or delivery providers -
Leaving Notify
-You can leave Notify at any time. Just contact us and we’ll close your account.
-When you leave Notify, all your data will be deleted.
- -Leaving Notify
+You can leave Notify at any time. Just contact us and we’ll close your account.
+When you leave Notify, all your data will be deleted.
{% endblock %} diff --git a/app/templates/views/trial-mode.html b/app/templates/views/trial-mode.html index 912c97361..14ae9c790 100644 --- a/app/templates/views/trial-mode.html +++ b/app/templates/views/trial-mode.html @@ -1,48 +1,38 @@ -{% extends "withoutnav_template.html" %} -{% from "components/sub-navigation.html" import sub_navigation %} +{% extends "content_template.html" %} {% block per_page_title %} - Using Notify + Trial mode {% endblock %} -{% block maincolumn_content %} +{% block content_column_content %} -Trial mode
-Trial mode
- -When you set up a new service it will start in trial mode. This lets you try out GOV.UK Notify, with a few restrictions.
-A service in trial mode can only:
--
-
- send 50 text messages and emails per day -
- send messages to you and other people in your team -
- create letter templates, but not send them -
- To remove these restrictions, you can - {% if current_service and current_service.trial_mode %} - send us a request to go live. - {% else %} - send us a request to go live. - {% endif %} -
- -Before you can request to go live, you must:
+When you set up a new service it will start in trial mode. This lets you try out GOV.UK Notify, with a few restrictions.
+A service in trial mode can only:
-
-
- sign our data sharing and financial agreement -
- accept our terms of use -
- set up your service so you’re ready to send and receive messages -
- When we receive your request we’ll get back to you within one working day. -
++ To remove these restrictions, you can + {% if current_service and current_service.trial_mode %} + send us a request to go live. + {% else %} + send us a request to go live. + {% endif %} +
-Before you can request to go live, you must:
+-
+
- sign our data sharing and financial agreement +
- accept our terms of use +
- set up your service so you’re ready to send and receive messages +
+ When we receive your request we’ll get back to you within one working day. +
{% endblock %}