diff --git a/app/models/service.py b/app/models/service.py
index 132ac157c..041ef5e5a 100644
--- a/app/models/service.py
+++ b/app/models/service.py
@@ -6,6 +6,7 @@ from notifications_utils.timezones import local_timezone
 from werkzeug.utils import cached_property
 
 from app.models import JSONModel
+from app.models.contact_list import ContactLists
 from app.models.job import (
     ImmediateJobs,
     PaginatedJobs,
@@ -695,3 +696,7 @@ class Service(JSONModel):
             for report in self.returned_letter_summary
             if parse(report['reported_at'] + " 00:00:00") >= seven_days_ago
         )
+
+    @property
+    def contact_lists(self):
+        return ContactLists(self.id)
diff --git a/app/templates/views/send-test.html b/app/templates/views/send-test.html
index f2b71ec9e..9ea19106c 100644
--- a/app/templates/views/send-test.html
+++ b/app/templates/views/send-test.html
@@ -33,7 +33,7 @@
         <div class="govuk-grid-column-full">
           {% if link_to_upload %}
             <a class="govuk-link govuk-link--no-visited-state govuk-!-margin-right-3" href="{{ url_for('.send_messages', service_id=current_service.id, template_id=template.id) }}">Upload a list of {{ recipient_count_label(999, template.template_type) }}</a>
-            {% if current_user.platform_admin %}
+            {% if current_user.platform_admin and current_service.contact_lists %}
               <a class="govuk-link govuk-link--no-visited-state govuk-!-margin-right-3" href="{{ url_for('.choose_from_contact_list', service_id=current_service.id, template_id=template.id) }}">Use a saved list</a>
             {% endif %}
           {% endif %}
diff --git a/tests/app/main/views/test_send.py b/tests/app/main/views/test_send.py
index db80d72d6..c7112599b 100644
--- a/tests/app/main/views/test_send.py
+++ b/tests/app/main/views/test_send.py
@@ -1424,6 +1424,7 @@ def test_platform_admin_has_link_to_use_existing_list(
     client_request,
     mock_get_service_template,
     mock_has_jobs,
+    mock_get_contact_lists,
     fake_uuid,
     user,
 ):
@@ -1465,6 +1466,32 @@ def test_platform_admin_has_link_to_use_existing_list(
     ]
 
 
+def test_no_link_to_use_existing_list_for_service_without_lists(
+    mocker,
+    client_request,
+    mock_get_service_template,
+    mock_has_jobs,
+    fake_uuid,
+):
+    mocker.patch(
+        'app.models.contact_list.ContactLists.client_method',
+        return_value=[],
+    )
+    client_request.login(create_platform_admin_user())
+    page = client_request.get(
+        'main.send_one_off',
+        service_id=SERVICE_ONE_ID,
+        template_id=fake_uuid,
+        _follow_redirects=True,
+    )
+    assert [
+        link.text for link in page.select('form a')
+    ] == [
+        'Upload a list of phone numbers',
+        'Use my phone number',
+    ]
+
+
 @pytest.mark.parametrize('user', (
     create_active_user_with_permissions(),
     create_active_caseworking_user(),