diff --git a/app/main/views/platform_admin.py b/app/main/views/platform_admin.py
index 802ed5b18..6190ac988 100644
--- a/app/main/views/platform_admin.py
+++ b/app/main/views/platform_admin.py
@@ -662,7 +662,21 @@ def create_global_stats(services):
         "email": {"delivered": 0, "failed": 0, "requested": 0},
         "sms": {"delivered": 0, "failed": 0, "requested": 0},
     }
+    # Issue #1323. The back end is now sending 'failure' instead of
+    # 'failed'.  Adjust it here, but keep it flexible in case
+    # the backend reverts to 'failed'.
     for service in services:
+        if service["statistics"]["sms"].get("failure") is not None:
+            service["statistics"]["sms"]["failed"] = service["statistics"]["sms"][
+                "failure"
+            ]
+        if service["statistics"]["email"].get("failure") is not None:
+            service["statistics"]["email"]["failed"] = service["statistics"]["email"][
+                "failure"
+            ]
+
+    for service in services:
+
         for msg_type, status in itertools.product(
             ("sms", "email"), ("delivered", "failed", "requested")
         ):
diff --git a/app/main/views/sign_in.py b/app/main/views/sign_in.py
index 402e61a08..6de46b023 100644
--- a/app/main/views/sign_in.py
+++ b/app/main/views/sign_in.py
@@ -63,6 +63,10 @@ def _get_access_token(code, state):
     url = f"{base_url}{cli_assert}&{cli_assert_type}&{code_param}&grant_type=authorization_code"
     headers = {"Authorization": "Bearer %s" % token}
     response = requests.post(url, headers=headers)
+    if response.json().get("access_token") is None:
+        # Capture the response json here so it hopefully shows up in error reports
+        current_app.logger.error(f"Error when getting access token {response.json()}")
+        raise KeyError(f"'access_token' {response.json()}")
     access_token = response.json()["access_token"]
     return access_token
 
@@ -84,13 +88,17 @@ def _do_login_dot_gov():
     code = request.args.get("code")
     state = request.args.get("state")
     login_gov_error = request.args.get("error")
-    if code and state:
-        access_token = _get_access_token(code, state)
-        user_email, user_uuid = _get_user_email_and_uuid(access_token)
-        redirect_url = request.args.get("next")
+
+    if login_gov_error:
+        current_app.logger.error(f"login.gov error: {login_gov_error}")
+        raise Exception(f"Could not login with login.gov {login_gov_error}")
+    elif code and state:
 
         # activate the user
         try:
+            access_token = _get_access_token(code, state)
+            user_email, user_uuid = _get_user_email_and_uuid(access_token)
+            redirect_url = request.args.get("next")
             user = user_api_client.get_user_by_uuid_or_email(user_uuid, user_email)
             activate_user(user["id"])
         except BaseException as be:  # noqa B036
@@ -99,9 +107,6 @@ def _do_login_dot_gov():
 
         return redirect(url_for("main.show_accounts_or_dashboard", next=redirect_url))
 
-    elif login_gov_error:
-        current_app.logger.error(f"login.gov error: {login_gov_error}")
-        raise Exception(f"Could not login with login.gov {login_gov_error}")
     # end login.gov
 
 
diff --git a/app/templates/new/components/org_nav.html b/app/templates/new/components/org_nav.html
new file mode 100644
index 000000000..f7f7a5b93
--- /dev/null
+++ b/app/templates/new/components/org_nav.html
@@ -0,0 +1,11 @@
+<nav class="navigation">
+  <ul>
+    <li><a class="usa-link{{ org_navigation.is_selected('dashboard') }}" href="{{ url_for('.organization_dashboard', org_id=current_org.id) }}">Usage</a></li>
+    <li><a class="usa-link{{ org_navigation.is_selected('team-members') }}" href="{{ url_for('.manage_org_users', org_id=current_org.id) }}">Team members</a></li>
+    {% if current_user.platform_admin %}
+    <li><a class="usa-link{{ org_navigation.is_selected('settings') }}" href="{{ url_for('.organization_settings', org_id=current_org.id) }}">Settings</a></li>
+    <li><a class="usa-link{{ org_navigation.is_selected('trial-services') }}" href="{{ url_for('.organization_trial_mode_services', org_id=current_org.id) }}">Trial mode services</a></li>
+    <li><a class="usa-link{{ org_navigation.is_selected('billing') }}" href="{{ url_for('.organization_billing', org_id=current_org.id) }}">Billing</a></li>
+    {% endif %}
+  </ul>
+</nav>
diff --git a/app/templates/new/components/service_navigation.html b/app/templates/new/components/service_navigation.html
new file mode 100644
index 000000000..e3826d279
--- /dev/null
+++ b/app/templates/new/components/service_navigation.html
@@ -0,0 +1,15 @@
+<div class="navigation-service margin-top-5 display-flex flex-align-end flex-justify border-bottom padding-bottom-1">
+  {% if current_service.organization_id %}
+    {% if current_user.platform_admin or
+      (current_user.belongs_to_organization(current_service.organization_id) and current_service.live) %}
+      <a href="{{ url_for('.organization_dashboard', org_id=current_service.organization_id) }}" class="usa-link navigation-organization-link">{{ current_service.organization_name }}</a>
+    {% endif %}
+  {% endif %}
+  <div class="font-body-2xl text-bold">
+    {{ current_service.name }}
+    {% if not current_service.active %}
+      <span class="navigation-service-name navigation-service-type--suspended">Suspended</span>
+    {% endif %}
+  </div>
+  <a href="{{ url_for('main.choose_account') }}" class="usa-link">Switch service</a>
+</div>
diff --git a/app/templates/new/components/settings_navigation.html b/app/templates/new/components/settings_navigation.html
new file mode 100644
index 000000000..d94c417e7
--- /dev/null
+++ b/app/templates/new/components/settings_navigation.html
@@ -0,0 +1,16 @@
+{% if help %}
+{% include 'partials/tour.html' %}
+{% else %}
+<nav class="nav">
+  <ul class="usa-sidenav">
+    {# {% if current_user.has_permissions() %} #}
+    <li class="usa-sidenav__item"><a class="{{ main_navigation.is_selected('settings') }}"
+      href="{{ url_for('main.service_settings', service_id=current_service.id) }}">General</a></li>
+    <li class="usa-sidenav__item"><a class="{{ main_navigation.is_selected('user-profile') }}"
+      href="{{ url_for('main.user_profile', service_id=current_service.id) }}">User profile</a></li>
+    <li class="usa-sidenav__item"><a class="{{ main_navigation.is_selected('team-members') }}"
+        href="{{ url_for('main.manage_users', service_id=current_service.id) }}">Team members</a></li>
+    {# {% endif %} #}
+  </ul>
+</nav>
+{% endif %}
diff --git a/app/templates/new/layouts/org_template.html b/app/templates/new/layouts/org_template.html
index 5e04003fd..69f49b76a 100644
--- a/app/templates/new/layouts/org_template.html
+++ b/app/templates/new/layouts/org_template.html
@@ -1,4 +1,4 @@
-{% extends "base.html" %}
+{% extends "/new/base.html" %}
 
 {% block per_page_title %}
   {% block org_page_title %}{% endblock %} – {{ current_org.name }}
@@ -17,7 +17,7 @@
     </div>
     <div class="grid-row">
       <div class="grid-col-3">
-        {% include "org_nav.html" %}
+        {% include "/new/components/org_nav.html" %}
       </div>
       <div class="grid-col-9">
         {% block beforeContent %}
diff --git a/app/templates/new/layouts/withnav_template.html b/app/templates/new/layouts/withnav_template.html
index d5fa1acd9..d06d069e9 100644
--- a/app/templates/new/layouts/withnav_template.html
+++ b/app/templates/new/layouts/withnav_template.html
@@ -7,9 +7,9 @@
 {% block main %}
   <div class="grid-container">
     {% block serviceNavigation %}
-      {% include "service_navigation.html" %}
+      {% include "new/components/service_navigation.html" %}
     {% endblock %}
-    <!-- The withnav_template can be used to replace the settings_template. when it comes to setting_template and withnav_template, this service_navigation.html is only used in withnav_template and in settings_template, it was not used. That is one out of the two differences between settings template and withnav template. Child templates that extends settings_template, include the block serviceNavigation but leave it empty. Within the app, the only pages settings_template.html is used: manage-users.html, service-settings.html, and user-profile.html  -->
+    <!-- The withnav_template can be used to replace the settings_template. When it comes to setting_template and withnav_template, this service_navigation.html on line 10 is only used in withnav_template. In settings_template, it was not used. That is one out of the two differences between settings template and withnav template. Child templates that extends settings_template, include the block serviceNavigation but leave it empty because we don't need to call in service_navigation. Within the app, the only pages settings_template.html is used: manage-users.html, service-settings.html, and user-profile.html  -->
     <div class="grid-row margin-top-5">
       {% if help %}
         <div class="grid-col-3">
@@ -18,7 +18,7 @@
       {% endif %}
         {% block sideNavigation %}
           {% include "/new/components/main_nav.html" %}
-          <!-- include settings_nav.html for child templates that used settings_template -->
+          <!-- instead of "main_nav.html" include "settings_nav.html" for child templates that extends settings_template -->
         {% endblock %}
         </div>
       {% if help %}
diff --git a/app/templates/new/templates_glossary.md b/app/templates/new/templates_glossary.md
index 04f2c4151..1c52e75dc 100644
--- a/app/templates/new/templates_glossary.md
+++ b/app/templates/new/templates_glossary.md
@@ -14,6 +14,10 @@ This document serves as a glossary for the templates directory structure of the
     - `head.html`: Template for the site's <head>, included in `base.html`.
     - `header.html`: Template for the site's header, included in `base.html`.
     - `footer.html`: Template for the site's footer, included in `base.html`.
+    - `settings_navigation.html`: The settings navigation used in `withnav_template.html` that previously extended `settings_template.html`.
+    - `org_nav.html`: The organization's navigation used solely in `org_template.html`.
+    - `main_nav.html`: The main navigation used in `withnav_template.html`
+    - `service_navigation.html`: The service navigation used in `withnav_template.html`. In withnav_template.html, the `serviceNavigation` block will be left empty in any child templates that previously extended `settings_template.html`.
   - **/views** (or **/pages**): Individual page templates that use the base layouts, components, and partials to present content.
 
 ### Best Practices
@@ -30,9 +34,9 @@ This document serves as a glossary for the templates directory structure of the
 - withoutnav_template.html Delete
 - main_template.html Delete
 - settings_templates.html `withnav_template` can be used to replace `settings_template`.
-- settings_nav.html (move to /new/navigation directory)
-- main_nav.html (move to /new/navigation directory)
-- service_navigation.html (move to /new/navigation directory)
+- settings_nav.html (move to /components/ directory)
+- main_nav.html (move to /components/ directory)
+- service_navigation.html (move to /components/ directory)
 - org_template, could be under it's own directory called /layout/organization
-- org_nav.html (move to /new/navigation directory)
+- org_nav.html (move to /components/ directory)
 - content_template.html Delete
diff --git a/poetry.lock b/poetry.lock
index 96e56ec54..ad8764cfc 100644
--- a/poetry.lock
+++ b/poetry.lock
@@ -1210,6 +1210,7 @@ description = "Powerful and Pythonic XML processing library combining libxml2/li
 optional = false
 python-versions = ">=3.6"
 files = [
+    {file = "lxml-5.1.0-cp310-cp310-macosx_10_9_universal2.whl", hash = "sha256:704f5572ff473a5f897745abebc6df40f22d4133c1e0a1f124e4f2bd3330ff7e"},
     {file = "lxml-5.1.0-cp310-cp310-macosx_10_9_x86_64.whl", hash = "sha256:9d3c0f8567ffe7502d969c2c1b809892dc793b5d0665f602aad19895f8d508da"},
     {file = "lxml-5.1.0-cp310-cp310-macosx_11_0_arm64.whl", hash = "sha256:5fcfbebdb0c5d8d18b84118842f31965d59ee3e66996ac842e21f957eb76138c"},
     {file = "lxml-5.1.0-cp310-cp310-manylinux_2_12_i686.manylinux2010_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:2f37c6d7106a9d6f0708d4e164b707037b7380fcd0b04c5bd9cae1fb46a856fb"},
@@ -1219,6 +1220,7 @@ files = [
     {file = "lxml-5.1.0-cp310-cp310-musllinux_1_1_x86_64.whl", hash = "sha256:82bddf0e72cb2af3cbba7cec1d2fd11fda0de6be8f4492223d4a268713ef2147"},
     {file = "lxml-5.1.0-cp310-cp310-win32.whl", hash = "sha256:b66aa6357b265670bb574f050ffceefb98549c721cf28351b748be1ef9577d93"},
     {file = "lxml-5.1.0-cp310-cp310-win_amd64.whl", hash = "sha256:4946e7f59b7b6a9e27bef34422f645e9a368cb2be11bf1ef3cafc39a1f6ba68d"},
+    {file = "lxml-5.1.0-cp311-cp311-macosx_10_9_universal2.whl", hash = "sha256:14deca1460b4b0f6b01f1ddc9557704e8b365f55c63070463f6c18619ebf964f"},
     {file = "lxml-5.1.0-cp311-cp311-macosx_10_9_x86_64.whl", hash = "sha256:ed8c3d2cd329bf779b7ed38db176738f3f8be637bb395ce9629fc76f78afe3d4"},
     {file = "lxml-5.1.0-cp311-cp311-macosx_11_0_arm64.whl", hash = "sha256:436a943c2900bb98123b06437cdd30580a61340fbdb7b28aaf345a459c19046a"},
     {file = "lxml-5.1.0-cp311-cp311-manylinux_2_12_i686.manylinux2010_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:acb6b2f96f60f70e7f34efe0c3ea34ca63f19ca63ce90019c6cbca6b676e81fa"},
@@ -1228,6 +1230,7 @@ files = [
     {file = "lxml-5.1.0-cp311-cp311-musllinux_1_1_x86_64.whl", hash = "sha256:f4c9bda132ad108b387c33fabfea47866af87f4ea6ffb79418004f0521e63204"},
     {file = "lxml-5.1.0-cp311-cp311-win32.whl", hash = "sha256:bc64d1b1dab08f679fb89c368f4c05693f58a9faf744c4d390d7ed1d8223869b"},
     {file = "lxml-5.1.0-cp311-cp311-win_amd64.whl", hash = "sha256:a5ab722ae5a873d8dcee1f5f45ddd93c34210aed44ff2dc643b5025981908cda"},
+    {file = "lxml-5.1.0-cp312-cp312-macosx_10_9_universal2.whl", hash = "sha256:9aa543980ab1fbf1720969af1d99095a548ea42e00361e727c58a40832439114"},
     {file = "lxml-5.1.0-cp312-cp312-macosx_10_9_x86_64.whl", hash = "sha256:6f11b77ec0979f7e4dc5ae081325a2946f1fe424148d3945f943ceaede98adb8"},
     {file = "lxml-5.1.0-cp312-cp312-macosx_11_0_arm64.whl", hash = "sha256:a36c506e5f8aeb40680491d39ed94670487ce6614b9d27cabe45d94cd5d63e1e"},
     {file = "lxml-5.1.0-cp312-cp312-manylinux_2_12_i686.manylinux2010_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:f643ffd2669ffd4b5a3e9b41c909b72b2a1d5e4915da90a77e119b8d48ce867a"},
@@ -1253,8 +1256,8 @@ files = [
     {file = "lxml-5.1.0-cp37-cp37m-musllinux_1_1_x86_64.whl", hash = "sha256:8f52fe6859b9db71ee609b0c0a70fea5f1e71c3462ecf144ca800d3f434f0764"},
     {file = "lxml-5.1.0-cp37-cp37m-win32.whl", hash = "sha256:d42e3a3fc18acc88b838efded0e6ec3edf3e328a58c68fbd36a7263a874906c8"},
     {file = "lxml-5.1.0-cp37-cp37m-win_amd64.whl", hash = "sha256:eac68f96539b32fce2c9b47eb7c25bb2582bdaf1bbb360d25f564ee9e04c542b"},
+    {file = "lxml-5.1.0-cp38-cp38-macosx_10_9_universal2.whl", hash = "sha256:ae15347a88cf8af0949a9872b57a320d2605ae069bcdf047677318bc0bba45b1"},
     {file = "lxml-5.1.0-cp38-cp38-macosx_10_9_x86_64.whl", hash = "sha256:c26aab6ea9c54d3bed716b8851c8bfc40cb249b8e9880e250d1eddde9f709bf5"},
-    {file = "lxml-5.1.0-cp38-cp38-macosx_11_0_arm64.whl", hash = "sha256:cfbac9f6149174f76df7e08c2e28b19d74aed90cad60383ad8671d3af7d0502f"},
     {file = "lxml-5.1.0-cp38-cp38-manylinux_2_12_i686.manylinux2010_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:342e95bddec3a698ac24378d61996b3ee5ba9acfeb253986002ac53c9a5f6f84"},
     {file = "lxml-5.1.0-cp38-cp38-manylinux_2_17_aarch64.manylinux2014_aarch64.whl", hash = "sha256:725e171e0b99a66ec8605ac77fa12239dbe061482ac854d25720e2294652eeaa"},
     {file = "lxml-5.1.0-cp38-cp38-manylinux_2_17_x86_64.manylinux2014_x86_64.whl", hash = "sha256:3d184e0d5c918cff04cdde9dbdf9600e960161d773666958c9d7b565ccc60c45"},
@@ -1262,6 +1265,7 @@ files = [
     {file = "lxml-5.1.0-cp38-cp38-musllinux_1_1_x86_64.whl", hash = "sha256:6d48fc57e7c1e3df57be5ae8614bab6d4e7b60f65c5457915c26892c41afc59e"},
     {file = "lxml-5.1.0-cp38-cp38-win32.whl", hash = "sha256:7ec465e6549ed97e9f1e5ed51c657c9ede767bc1c11552f7f4d022c4df4a977a"},
     {file = "lxml-5.1.0-cp38-cp38-win_amd64.whl", hash = "sha256:b21b4031b53d25b0858d4e124f2f9131ffc1530431c6d1321805c90da78388d1"},
+    {file = "lxml-5.1.0-cp39-cp39-macosx_10_9_universal2.whl", hash = "sha256:52427a7eadc98f9e62cb1368a5079ae826f94f05755d2d567d93ee1bc3ceb354"},
     {file = "lxml-5.1.0-cp39-cp39-macosx_10_9_x86_64.whl", hash = "sha256:6a2a2c724d97c1eb8cf966b16ca2915566a4904b9aad2ed9a09c748ffe14f969"},
     {file = "lxml-5.1.0-cp39-cp39-macosx_11_0_arm64.whl", hash = "sha256:843b9c835580d52828d8f69ea4302537337a21e6b4f1ec711a52241ba4a824f3"},
     {file = "lxml-5.1.0-cp39-cp39-manylinux_2_12_i686.manylinux2010_i686.manylinux_2_17_i686.manylinux2014_i686.whl", hash = "sha256:9b99f564659cfa704a2dd82d0684207b1aadf7d02d33e54845f9fc78e06b7581"},
@@ -1512,6 +1516,7 @@ files = [
     {file = "msgpack-1.0.8-cp39-cp39-musllinux_1_1_x86_64.whl", hash = "sha256:5fbb160554e319f7b22ecf530a80a3ff496d38e8e07ae763b9e82fadfe96f273"},
     {file = "msgpack-1.0.8-cp39-cp39-win32.whl", hash = "sha256:f9af38a89b6a5c04b7d18c492c8ccf2aee7048aff1ce8437c4683bb5a1df893d"},
     {file = "msgpack-1.0.8-cp39-cp39-win_amd64.whl", hash = "sha256:ed59dd52075f8fc91da6053b12e8c89e37aa043f8986efd89e61fae69dc1b011"},
+    {file = "msgpack-1.0.8-py3-none-any.whl", hash = "sha256:24f727df1e20b9876fa6e95f840a2a2651e34c0ad147676356f4bf5fbb0206ca"},
     {file = "msgpack-1.0.8.tar.gz", hash = "sha256:95c02b0e27e706e48d0e5426d1710ca78e0f0628d6e89d5b5a5b91a5f12274f3"},
 ]