diff --git a/app/main/views/feedback.py b/app/main/views/feedback.py
index 0f1189579..00896c1ce 100644
--- a/app/main/views/feedback.py
+++ b/app/main/views/feedback.py
@@ -135,6 +135,11 @@ def feedback(ticket_type):
     return render_template(
         'views/support/form.html',
         form=form,
+        back_link=(
+            url_for('.support')
+            if severe is None else
+            url_for('.triage', ticket_type=ticket_type)
+        ),
         show_status_page_banner=(ticket_type == PROBLEM_TICKET_TYPE),
         page_title={
             GENERAL_TICKET_TYPE: 'Contact GOV.UK Notify support',
diff --git a/app/templates/views/support/form.html b/app/templates/views/support/form.html
index 62a67e403..bf5e2c36a 100644
--- a/app/templates/views/support/form.html
+++ b/app/templates/views/support/form.html
@@ -13,7 +13,7 @@
 
     {{ page_header(
       page_title,
-      back_link=url_for('.support')
+      back_link=back_link
     ) }}
     <div class="govuk-grid-row">
       <div class="govuk-grid-column-two-thirds">
diff --git a/tests/app/main/views/test_feedback.py b/tests/app/main/views/test_feedback.py
index 276e25619..736406859 100644
--- a/tests/app/main/views/test_feedback.py
+++ b/tests/app/main/views/test_feedback.py
@@ -462,6 +462,38 @@ def test_triage_redirects_to_correct_url(
     )
 
 
+@pytest.mark.parametrize('extra_args, expected_back_link', [
+    (
+        {'severe': 'yes'},
+        partial(url_for, 'main.triage', ticket_type=PROBLEM_TICKET_TYPE)
+    ),
+    (
+        {'severe': 'no'},
+        partial(url_for, 'main.triage', ticket_type=PROBLEM_TICKET_TYPE)
+    ),
+    (
+        {'severe': 'foo'},  # hacking the URL
+        partial(url_for, 'main.support')
+    ),
+    (
+        {},
+        partial(url_for, 'main.support')
+    ),
+])
+def test_back_link_from_form(
+    client_request,
+    extra_args,
+    expected_back_link,
+):
+    page = client_request.get(
+        'main.feedback',
+        ticket_type=PROBLEM_TICKET_TYPE,
+        **extra_args
+    )
+    assert page.select_one('.govuk-back-link')['href'] == expected_back_link()
+    assert normalize_spaces(page.select_one('h1').text) == 'Report a problem'
+
+
 @pytest.mark.parametrize(
     (
         'is_in_business_hours, severe,'