diff --git a/app/main/views/send.py b/app/main/views/send.py
index 98fde5e54..a44626776 100644
--- a/app/main/views/send.py
+++ b/app/main/views/send.py
@@ -18,7 +18,7 @@ from flask import (
 
 from flask_login import login_required, current_user
 from utils.template import Template
-from utils.recipients import RecipientCSV, first_column_heading
+from utils.recipients import RecipientCSV, first_column_heading, validate_and_format_phone_number
 
 from app.main import main
 from app.main.forms import CsvUploadForm
@@ -55,7 +55,9 @@ def get_example_csv_rows(template, number_of_rows=2):
         [
             {
                 'email': current_user.email_address,
-                'sms': current_user.mobile_number
+                'sms': validate_and_format_phone_number(
+                    current_user.mobile_number, human_readable=True
+                )
             }[template.template_type]
         ] + [
             "{} {}".format(header, i) for header in template.placeholders
diff --git a/requirements.txt b/requirements.txt
index cf5dfeed9..3b1b1088c 100644
--- a/requirements.txt
+++ b/requirements.txt
@@ -14,4 +14,4 @@ Pygments==2.0.2
 
 git+https://github.com/alphagov/notifications-python-client.git@0.3.1#egg=notifications-python-client==0.3.1
 
-git+https://github.com/alphagov/notifications-utils.git@3.2.1#egg=notifications-utils==3.2.1
+git+https://github.com/alphagov/notifications-utils.git@3.3.0#egg=notifications-utils==3.3.0
diff --git a/tests/app/main/views/test_send.py b/tests/app/main/views/test_send.py
index ed84b9404..02c942920 100644
--- a/tests/app/main/views/test_send.py
+++ b/tests/app/main/views/test_send.py
@@ -60,7 +60,7 @@ def test_send_test_sms_message_to_self(
     mock_get_users_by_service
 ):
 
-    expected_data = {'data': 'phone number\r\n07700 900762\r\n', 'file_name': 'Test run'}
+    expected_data = {'data': 'phone number\r\n07700 900 762\r\n', 'file_name': 'Test run'}
     mocker.patch('app.main.views.send.s3download', return_value='phone number\r\n+4412341234')
 
     with app_.test_request_context():
@@ -139,7 +139,7 @@ def test_download_example_csv(
                 follow_redirects=True
             )
         assert response.status_code == 200
-        assert response.get_data(as_text=True) == 'phone number\r\n07700 900762\r\n07700 900762\r\n'
+        assert response.get_data(as_text=True) == 'phone number\r\n07700 900 762\r\n07700 900 762\r\n'
         assert 'text/csv' in response.headers['Content-Type']