diff --git a/app/templates/views/privacy.html b/app/templates/views/privacy.html
index d1eb4c586..0d3c5d696 100644
--- a/app/templates/views/privacy.html
+++ b/app/templates/views/privacy.html
@@ -111,7 +111,7 @@
 
     <h2 class="heading-medium">Questions and complaints</h2>
 
-    <p>Contact the Privacy Team if you either:</p>
+    <p>Contact the GDS Privacy Team if you either:</p>
     
     <ul class="list list-bullet">
       <li>have any questions about anything in this document</li>
@@ -119,38 +119,29 @@
     </ul>
 
     <p>
-    Email: gds-privacy-office@digital.cabinet-office.gov.uk
+    GDS Privacy Team<br>
+    <a href="mailto:gds-privacy-office@digital.cabinet-office.gov.uk">gds-privacy-office@digital.cabinet-office.gov.uk</a>
     </p>
     
     <p>
-    You can also contact our Data Protection Officer by email.
+    You can also contact the Cabinet Office Data Protection Officer.
     </p>
     
     <p>
-    Email: DPO@cabinetoffice.gov.uk
-    </p>
-
-    <p>Or by post:</p>
-
-    <p>
+    Data Protection Officer<br>
+    <a href="mailto:DPO@cabinetoffice.gov.uk">DPO@cabinetoffice.gov.uk</a><br>
     Data Protection Officer<br>
     Cabinet Office<br>
     70 Whitehall<br>
     London SW1A 2AS
     </p>
 
-    <p>You may also make a complaint to the Information Commissioner, who is an independent regulator.</p>
+    <p>If you have a complaint, you can also contact the <a href="https://ico.org.uk/">Information Commissioner's Office</a> (ICO). The ICO is an independent regulator set up to uphold information rights.</p>
     
-    <p>
-    Contact the Information Commissioner by email or phone.<br>
-    Email: casework@ico.org.uk<br>
-    Phone: 0303 123 1113
-    </p>
-
-    <p>Or by post:</p>
-
     <p>
     Information Commissioner’s Office<br>
+    <a href="mailto:casework@ico.org.uk">mailto:casework@ico.org.uk</a><br>
+    0303 123 1113</br>
     Wycliffe House<br>
     Water Lane<br>
     Wilmslow<br>