diff --git a/app/templates/views/guidance/edit-and-format-messages.html b/app/templates/views/guidance/edit-and-format-messages.html index 855872720..eb011cf8f 100644 --- a/app/templates/views/guidance/edit-and-format-messages.html +++ b/app/templates/views/guidance/edit-and-format-messages.html @@ -23,8 +23,8 @@
  1. Sign in to Notify.
    2. -
  2. Go to the Templates page.
    3. -
  3. Add a new template or choose an existing template and select Edit.
    4. +
  4. Go to the Templates page.
    5. +
  5. Add a new template or choose an existing template and select Edit.

Email templates can include:

@@ -63,10 +63,10 @@
  1. Sign in to Notify.
    2. -
  2. Go to the Templates page.
    3. -
  3. Add a new template or choose an existing template and select Edit.
    4. +
  4. Go to the Templates page.
    5. +
  5. Add a new template or choose an existing template and select Edit.
  6. Add a placeholder using double brackets. For example: Hello ((first name)), your reference is ((ref number)).
    7. -
  7. Select Save.
    8. +
  8. Select Save.

When you send a message you can either:

@@ -84,10 +84,10 @@
  1. Sign in to Notify.
    2. -
  2. Go to the Templates page.
    3. -
  3. Add a new template or choose an existing template and select Edit.
    4. +
  4. Go to the Templates page.
    5. +
  5. Add a new template or choose an existing template and select Edit.
  6. Use double brackets and ?? to define optional content. For example, if you only want to show something to people who are under 18: ((under18??Please get your application signed by a parent or guardian.))
    7. -
  7. Select Save.
    8. +
  8. Select Save.

For each person you send this message to, specify ‘yes’ or ‘no’ to show or hide this content. You can either: