diff --git a/app/assets/stylesheets/views/users.scss b/app/assets/stylesheets/views/users.scss
index 57b3a2da4..4854de20f 100644
--- a/app/assets/stylesheets/views/users.scss
+++ b/app/assets/stylesheets/views/users.scss
@@ -1,3 +1,5 @@
+$item-top-padding: $gutter-half;
+
 .user-list {
 
   @include core-19;
@@ -5,8 +7,9 @@
 
   &-item {
 
-    padding: $gutter-half 150px $gutter-half 0;
+    padding: $item-top-padding 150px $gutter-half 0;
     border-top: 1px solid $border-colour;
+    position: relative;
 
     &:last-child {
       border-bottom: 1px solid $border-colour;
@@ -14,4 +17,11 @@
 
   }
 
+  &-edit-link {
+    text-align: right;
+    position: absolute;
+    top: $item-top-padding;
+    right: 0px;
+  }
+
 }
diff --git a/app/templates/views/service-settings/letter-contact-details.html b/app/templates/views/service-settings/letter-contact-details.html
index c52a42ec7..a017cf022 100644
--- a/app/templates/views/service-settings/letter-contact-details.html
+++ b/app/templates/views/service-settings/letter-contact-details.html
@@ -27,18 +27,16 @@
     {% endif %}
     {% for item in letter_contact_details %}
       <div class="user-list-item">
-        <h3>
-          <span class="heading-small">{{ item.contact_block }}</span>&ensp;<span class="hint">
-            {%- if item.is_default -%}
-              (default)
-            {% endif %}
-          </span>
-        </h3>
-        <ul class="tick-cross-list">
-          <li class="tick-cross-list-edit-link">
-            <a href="{{ url_for('.service_edit_letter_contact', service_id =current_service.id, letter_contact_id = item.id) }}">Change</a>
-          </li>
-        </ul>
+        <p>
+          {{ item.contact_block | nl2br | safe }}
+        </p>
+        <p class="hint">
+          {%- if item.is_default -%}
+            (default)
+          {% endif %}
+        </p>
+
+        <a class="user-list-edit-link" href="{{ url_for('.service_edit_letter_contact', service_id =current_service.id, letter_contact_id = item.id) }}">Change</a>
         {% if letter_contact_details|length  > 1 %}
           {{ api_key(item.id, thing="ID") }}
         {% endif %}