diff --git a/app/templates/views/service-settings.html b/app/templates/views/service-settings.html
index bce3f0ad6..7c4adc14b 100644
--- a/app/templates/views/service-settings.html
+++ b/app/templates/views/service-settings.html
@@ -227,9 +227,14 @@
       </ul>
 
       <p>
-        To remove these restrictions
-        <a href="{{ url_for('.request_to_go_live', service_id=current_service.id) }}">request to go live</a>.
-      </p>
+        {% if current_user.has_permissions('manage_settings') %}
+          To remove these restrictions
+          <a href="{{ url_for('.request_to_go_live', service_id=current_service.id) }}">request to go live</a>.
+        {% else %}
+          Your service manager can ask to have these restrictions removed.
+        {% endif %}
+        </p>
+
     {% else %}
       <h2 class="heading-medium">Your service is live</h2>
 
@@ -328,7 +333,7 @@
             <a href="{{ url_for('.service_switch_can_send_precompiled_letter', service_id=current_service.id) }}" class="button">
               {{ 'Stop sending precompiled letters' if 'precompiled_letter' in current_service.permissions else 'Allow to send precompiled letters' }}
             </a>
-          </li>  
+          </li>
         {% endif %}
         <li class="bottom-gutter">
           <a href="{{ url_for('.service_switch_email_auth', service_id=current_service.id) }}" class="button">
diff --git a/tests/app/main/views/test_service_settings.py b/tests/app/main/views/test_service_settings.py
index 34a0392f6..e7e945a87 100644
--- a/tests/app/main/views/test_service_settings.py
+++ b/tests/app/main/views/test_service_settings.py
@@ -11,6 +11,7 @@ from tests import validate_route_permission, service_json
 from tests.conftest import (
     active_user_with_permissions,
     active_user_no_api_key_permission,
+    active_user_no_settings_permission,
     platform_admin_user,
     normalize_spaces,
     multiple_reply_to_email_addresses,
@@ -281,20 +282,49 @@ def test_should_redirect_after_change_service_name(
     assert mock_service_name_is_unique.called
 
 
+@pytest.mark.parametrize('user, expected_text, expected_link', [
+    (
+        active_user_with_permissions,
+        'To remove these restrictions request to go live.',
+        True,
+    ),
+    (
+        active_user_no_settings_permission,
+        'Your service manager can ask to have these restrictions removed.',
+        False,
+    ),
+])
 def test_show_restricted_service(
-        logged_in_client,
-        service_one,
-        single_reply_to_email_address,
-        single_letter_contact_block,
-        mock_get_service_organisation,
-        single_sms_sender,
-        mock_get_service_settings_page_common,
+    client,
+    mocker,
+    fake_uuid,
+    service_one,
+    single_reply_to_email_address,
+    single_letter_contact_block,
+    mock_get_service_organisation,
+    single_sms_sender,
+    mock_get_service_settings_page_common,
+    user,
+    expected_text,
+    expected_link,
 ):
-    response = logged_in_client.get(url_for('main.service_settings', service_id=service_one['id']))
+    client.login(user(fake_uuid), mocker, service_one)
+    response = client.get(url_for('main.service_settings', service_id=service_one['id']))
     page = BeautifulSoup(response.data.decode('utf-8'), 'html.parser')
     assert page.find('h1').text == 'Settings'
     assert page.find_all('h2')[0].text == 'Your service is in trial mode'
 
+    request_to_live = page.select_one('main p')
+    request_to_live_link = request_to_live.select_one('a')
+
+    assert normalize_spaces(request_to_live.text) == expected_text
+
+    if expected_link:
+        assert request_to_live_link.text.strip() == 'request to go live'
+        assert request_to_live_link['href'] == url_for('main.request_to_go_live', service_id=service_one['id'])
+    else:
+        assert not request_to_live_link
+
 
 def test_switch_service_to_live(
         logged_in_platform_admin_client,
diff --git a/tests/conftest.py b/tests/conftest.py
index 819df1fa3..f944c5cc4 100644
--- a/tests/conftest.py
+++ b/tests/conftest.py
@@ -1261,6 +1261,31 @@ def active_user_no_api_key_permission(fake_uuid):
     return user
 
 
+@pytest.fixture
+def active_user_no_settings_permission(fake_uuid):
+    from app.notify_client.user_api_client import User
+
+    user_data = {
+        'id': fake_uuid,
+        'name': 'Test User With Permissions',
+        'password': 'somepassword',
+        'password_changed_at': str(datetime.utcnow()),
+        'email_address': 'test@user.gov.uk',
+        'mobile_number': '07700 900762',
+        'state': 'active',
+        'failed_login_count': 0,
+        'permissions': {SERVICE_ONE_ID: [
+            'manage_templates',
+            'manage_api_keys',
+            'view_activity',
+        ]},
+        'platform_admin': False,
+        'auth_type': 'sms_auth'
+    }
+    user = User(user_data)
+    return user
+
+
 @pytest.fixture(scope='function')
 def api_user_locked(fake_uuid):
     from app.notify_client.user_api_client import User