From 0e64ff1c202dfdd93faad92b44717cba789947e1 Mon Sep 17 00:00:00 2001
From: Jonathan Bobel <jonathan.bobel@gsa.gov>
Date: Fri, 26 Jan 2024 14:34:25 -0500
Subject: [PATCH] Contact us page

---
 app/templates/views/support/index.html | 45 +++++++-------------------
 1 file changed, 11 insertions(+), 34 deletions(-)

diff --git a/app/templates/views/support/index.html b/app/templates/views/support/index.html
index 63a11ce43..d9d6abd53 100644
--- a/app/templates/views/support/index.html
+++ b/app/templates/views/support/index.html
@@ -8,43 +8,20 @@
 
 {% block maincolumn_content %}
 
+<div class="usa-prose margin-bottom-10">
+
   <h1 class="font-body-2xl margin-bottom-3">Contact us</h1>
-  
-  <p>We are available at <a class="usa-link" href="mailto:notify-support@gsa.gov">notify-support@gsa.gov</a>.</p>
+  <p>Notify is designed to be easy to use.</p>
+  <ul class="list list-bullet">
+    <li>For information on personalization and data preparation, see <a href="/using-notify/guidance">Guidance</a>.</li>
+    <li>For help interpreting delivery reports, see <a href="/using-notify/delivery-status">Delivery Status</a>.</li>
+    <li>For details on pricing and what counts as a message part, see <a href="/using-notify/pricing"></a>Pricing.</li>
+  </ul>
+
+  <p>If you have other questions, we are available at <a class="usa-link" href="mailto:notify-support@gsa.gov">notify-support@gsa.gov</a>.</p>
 
   <p>You can expect a response within one business day.</p>
-  
-  <!-- <p>Notify.gov provides 24-hour online support.</p> -->
 
-  <!-- {% call form_wrapper() %}
-    {% if current_user.is_authenticated %}
-      {{ form.support_type }}
-    {% else %}
-      <p>
-        What do you need help with?
-      </p>
-      {{ form.who }}
-    {% endif %}
-    {{ page_footer('Continue') }}
-  {% endcall %}
-
-<div class="grid-row">
-  <div class="grid-col-8">
-    <h2 class="font-body-lg">Office hours</h2>
-    <p>Our office hours are 9:30am to 5:30pm, Monday to Friday.</p>
-    <p>When you report a problem in office hours, we’ll aim to read it within 30 minutes and reply within one working day.</p>
-
-    <h2 class="font-body-lg">Out-of-hours</h2>
-    <p>Outside office hours, response times depend on whether you’re reporting an emergency.</p>
-    <p>If it’s an emergency, we’ll reply within 30 minutes and update you every hour until the problem’s fixed.</p>
-    <p>If your problem is not an emergency, we’ll reply within one working day.</p>
-    <p>A problem is only classed as an emergency if you have a live service and:</p>
-    <ul class="list list-bullet">
-      <li>nobody on your team can sign in</li>
-      <li>a ‘technical difficulties’ error appears when you try to upload a file</li>
-      <li>a 500 response code appears when you try to send messages using the API</li>
-    </ul>
-  </div>
-</div> -->
+</div>
 
 {% endblock %}