diff --git a/app/templates/components/table.html b/app/templates/components/table.html
index ba4266d0b..bf8893592 100644
--- a/app/templates/components/table.html
+++ b/app/templates/components/table.html
@@ -73,8 +73,8 @@
   </td>
 {% endmacro %}
 
-{% macro text_field(text) -%}
-  {% call field() %}
+{% macro text_field(text, status='') -%}
+  {% call field(status=status) %}
     {{ text }}
   {% endcall %}
 {%- endmacro %}
diff --git a/app/templates/views/service-settings.html b/app/templates/views/service-settings.html
index b66d838e4..14c5d28fd 100644
--- a/app/templates/views/service-settings.html
+++ b/app/templates/views/service-settings.html
@@ -23,7 +23,10 @@
       {% endcall %}
       {% call row() %}
         {{ text_field('Email reply to address')}}
-        {{ text_field(current_service.reply_to_email_address) }}
+        {{ text_field(
+          current_service.reply_to_email_address,
+          status='' if current_service.reply_to_email_address else 'default'
+        ) }}
         {{ edit_field('Change', url_for('.service_set_reply_to_email', service_id=current_service.id)) }}
       {% endcall %}
       {% call row() %}