notifications-admin/app/templates/support-tickets/go-live-request.txt

{% set service = current_service -%}
{% set organisation = service.organisation -%}
{% set user = current_user -%}

Service: {{ service.name }}
{{ url_for('main.service_dashboard', service_id=service.id, _external=True) }}

---
Organisation type: {{ service.organisation_type_label }}
Agreement signed: {{ organisation.agreement_signed|format_yes_no(none='Can’t tell') }}
{%- if organisation.agreement_signed %}, for {{ current_service.organisation.name }}
{%- elif organisation.name %} (organisation is {{ organisation.name }}, {{ organisation.crown|format_yes_no(yes='a crown body', no='a non-crown body', none='crown status unknown') }})
{%- else %} (domain is {{ user.email_domain }})
{%- endif %}.
{%- if organisation.request_to_go_live_notes %} {{ organisation.request_to_go_live_notes }}{% endif %}
{%- if organisation.agreement_signed_by %}
Agreement signed by: {{ organisation.agreement_signed_by.email_address }}
{% endif -%}
{%- if organisation.agreement_signed_on_behalf_of_email_address -%}
Agreement signed on behalf of: {{ organisation.agreement_signed_on_behalf_of_email_address }}
{%- endif %}

Emails in next year: {{ service.volume_email|format_thousands }}
Text messages in next year: {{ service.volume_sms|format_thousands }}
Letters in next year: {{ service.volume_letter|format_thousands }}

Consent to research: {{ service.consent_to_research|format_yes_no }}
Other live services for that user: {{ user.live_services|format_yes_no }}

Service reply-to address: {{ service.default_email_reply_to_address or "not set" }}

---
Request sent by {{ user.email_address }}
Requester’s user page: {{ url_for('main.user_information', user_id=user.id, _external=True) }}